Position Description

Final Filing Deadline: August 25, 2024
Exam #: 24/14N05/08CJ

The mission of the Monterey County Elections Department is to conduct elections that are fair, accessible, transparent, and secure. The administration of elections includes maintaining accurate voter and election records following federal, state, and local laws. Through outreach and engagement, the Elections Department’s goal is to empower the public to participate in the democratic process.

The County of Monterey Elections Department is recruiting for a qualified individual to join their team as the Deputy Registrar of Voters - Bilingual (Administrative Operations Manager). Under direction of the Registrar of Voters the incumbent will plan, organize, and directs comprehensive specialized administrative and operational services. Especially those services related to the Department’s fully English/Spanish bilingual communications program including social media, traditional media, web presence, public speaking engagements, and community engagement. Will develop, implement, and evaluate goals, objectives, policies, and procedures related to large division or multidivisional department and/or administrative services area. Will also provide staff support to higher level management within the assigned area of specialization. Selects, trains, and provides direction to subordinate professional, paraprofessional, technical, and clerical staff, and volunteers; and performs related duties as required.

The Eligible List established by this recruitment process may be used County-wide to fill current and future vacancies on a regular full-time, part-time, or temporary basis.

Examples of Duties

• Plans, organizes, directs, and evaluates assigned services area(s) and activities in accordance with all applicable laws, regulations, and ordinances (i.e., Manages the Department’s fully English/Spanish bilingual communications program including social media, traditional media, public speaking, interpersonal communication, outreach, and education. Manages additional language programs as required by state mandates.)
• Develops goals, objectives, policies, procedures and priorities within assigned service area, coordinates activities with other County Departments, outside entities, and other agencies.
• Directs fully English/Spanish bilingual customer service activities; initiates effective customer service programs and protocols; resolves the most difficult customer service interactions; investigates and resolves complaints, operational and administrative issues; establishes and maintains effective working relationships with a variety of public and private organizations, including staff in other County departments and agencies.
• Answers questions and provides information to the public; enforces applicable standards, ordinance, codes, and regulations, as required; makes presentations regarding ordinances, laws and regulations related to the work.
• Provides staff assistance to higher level management on program or service issues.
• Selects, supervises, trains, and evaluates professional, paraprofessional, technical and clerical staff; monitors staff productivity; establishes work schedules and standards of performance; recommends and implements employee discipline as may be necessary.

To view the complete classification description, please visit the County of Monterey website: Administrative Operations Manager

THE SUCCESSFUL CANDIDATE
Will have a proven track record demonstrating the following knowledge, skills, and abilities:

Thorough Knowledge of:

• Federal, State, and local laws, codes and ordinances related to service area(s); responsibilities and legal liabilities of those participating in the work.
• Basic principles and practices of the assigned County department operations and its administration and organization.
• Computer systems and applications utilized within the County department operations.
• Principles and practices of public and business administration and facilities management, including contract negotiations, planning, implementation, and evaluation.
• Principles, practices, techniques and methods of effective staff supervision, development, and evaluation.
• Principles and practices of public relations, communication, effective public/community, and customer relations.
• Effective methods of record keeping and documentation.

Working Knowledge of:

• Local government budget processes and procedures in order to develop long-range plans and fiscal requirements; and analyze and project temporary employee needs for peak workload periods.
• Electronic data processing equipment and other technology used in election management systems and election activities, such as databases and electronic voting systems.
• Principals of public relations, communication, recruitment, and outreach/community engagement for multilingual/multicultural community both in-person interpersonal/large group and via a variety of media platforms and outlets.

Skill and Ability to:

• Organize, direct, and coordinate administrative operational area(s) services within current laws and regulations related to facilities, ADA, and related ordinances.
• Work cooperatively with other County departments, vendors, contractors, the public and private organizations.
• Plan, organize and evaluate the work; exercise good judgment and decisiveness; analyze business problems, develop recommendations, and implement appropriate solutions.
• Establish effective working relationships with those contacted in the course of the work.
• Learn, interpret, and correctly apply codes, ordinances, laws, rules, and regulations governing the work.
• Effectively communicate both orally and in writing on legal and policy matters related to the work; produce clear, concise, and detailed instruction, procedures, and reports, grant applications and contracts.
• Manage division activities; monitor and communicate progress; prioritize and meet timelines; coordinate functions with other County departments and outside agencies as appropriate; create, document, and maintain division level business processes, policies, and procedures.
• Read and interpret a variety of policies, procedures technical manuals and instructions.
• Operate personal computers and associated equipment and programs.

Examples of Experience/Education/Training

Any combination of training, education and/or experience which provides the knowledge, skills and abilities and required conditions of employment is qualifying. An example of a way these requirements might be acquired is:

Education : Completion of all coursework leading to graduation from an accredited college or university with an associate degree in business administration, public health administration, public administration, or a related field. A bachelor’s degree is highly desirable.

AND

Experience: Four years or more of progressively responsible experience in public administration or business administration, in areas such as personnel, administrative analysis, contract administration, and facility management, and equivalent of (2) years of full-time supervisory experience in a direct or lead role.

Additional Information

CONDITIONS OF EMPLOYMENT
The required conditions of employment include, but are not limited to the following:

• Possess and maintain a valid California Class C Driver License and satisfactory driving record.
• Be available to work a flexible schedule, including evenings, weekends, holidays, and during times of disaster and/or emergency; travel out of County to attend meetings.
• Successfully pass a criminal background investigation depending on assignment.
• Possess oral and written Spanish language proficiency. Final candidates for the current opening will be required to successfully pass a proficiency test certifying their ability to speak, read, and write in English and Spanish.

BENEFITS:
The County of Monterey offers an excellent benefits package. Please visit our website to view the Unit X & ZX Benefit Summary Sheet . This information is not legally binding, nor does it serve as a contract. The benefits listed in the Monterey County Personnel Policies and Practices Resolution or Memorandum of Understanding (MOU) prevail over this listing.

NOTES:

• As a condition of employment, prospective employees may be required to submit to a background review which may include a review of information concerning present and/or prior employment, driving record, and record of any criminal convictions.
• Employment is contingent upon acceptable documentation verifying identity and authorization for employment in the U.S.; a list of acceptable documents is available on the USCIS Form I-9.
• If you are hired into this classification in a temporary position, your rate of pay will be hourly, and you will not be eligible for the benefits listed in the summary.

Application and Selection Procedures

Apply On-Line at https://www.governmentjobs.com/careers/montereycounty

By Sunday, August 25, 2024, at 11:59 PM(PST)

OR

Hard copy applications may be obtained from and submitted during normal business hours

Monday - Friday, 8:00 AM - 5:00 PM by contacting:

Human Resources Department

Attn: Cynthia Juarez, Associate Personnel Analyst

168 West Alisal St., Salinas, CA 93901

Email: juarezc@countyofmonterey.gov . Phone: (831) 755-5228

The selection process is tentative, and applicants will be notified if changes are made. To assess applicants' possession of required qualifications, the examination process may include an oral examination, pre-examination exercises, performance examination, and/or written examination. The competitive examination process includes submittal of required application materials. A complete application package will include:

• A completed County of Monterey Employment Application
• Responses to the Supplemental Questions

Applicants who fail to provide all required materials by the final filing deadline will not be considered. Resumes, cover letters, letters of interest, and other correspondence will not be accepted as a substitute for required application materials. All required application materials will be competitively evaluated. Those applicants that are determined to be the most appropriately qualified will be invited to participate further in the selection process.

EQUAL OPPORTUNITY AND REASONABLE ACCOMMODATION
Monterey County is a drug-free workplace and an equal opportunity employer. The County seeks candidates who can make contributions in an environment of cultural and ethnic diversity. Monterey County is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Cynthia Juarez, Human Resources Analyst, at (831) 755-5228, or juarezc@countyofmonterey.gov .

http://www.co.monterey.ca.us/government/departments-a-h/human-resources/human-resources/benefits/benefit-summary-sheet

Closing Date/Time: 8/25/2024 11:59 PM Pacific

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