Animal Care Officer Trainee

CAREER DESCRIPTION

ANIMAL CARE OFFICER TRAINEE

SALARY INFORMATION

Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization.

This position is scheduled to receive salary range increases on the following dates:

Effective June 27, 2025 - 4.00% increase

OPEN TO THE PUBLIC

This recruitment is being held to establish an open eligible list to fill current and future Animal Care Officer Trainee vacancies within OC Community Resources/OC Animal Care. This recruitment may also be used to fill positions in similar and/or lower-level classifications throughout the County of Orange.

DEADLINE TO APPLY

Qualified applicants are encouraged to apply immediately, as this recruitment will close on Tuesday, September 03, 2024 at 11:59 PM PT.

OC ANIMAL CARE
OC Animal Care promotes responsible pet ownership, health and safety of people and animals, and spay/neuter programs. OC Animal Care provides temporary shelter and medical care for "lost" owned or stray animals and opportunities for adoption of these animals.

For more information on OC Community Resources click on the link.
For more information on County of Orange click on the link.

THE OPPORTUNITY
Animal Care Officer Trainee, under close supervision in a training capacity, learns County and State laws and policies concerning the care, treatment, impoundment and quarantines of animals; how to enforce the licensing, vaccination and animal regulation program of the county in the field; and to do other work as required.

This is the entry/trainee level classification in the civilian Animal Care Officer occupational series. Trainees are required to learn animal care regulations and procedures using classroom study and practical guidance. During this training period, the Animal Care Officer Trainee is expected to learn how to deal with situations independently in the field. Animal Care Officer Trainees follow established policies, procedures, and standard instructions, seeking assistance from lead or supervisory staff when the situation warrants. Work produced by the incumbent is reviewed regularly.

Trainees will perform a broader range of duties with increasing responsibility and independence as experience is gained. The Animal Care Officer Trainee classification is distinguished from the Animal Care Officer classification by the performance of less than the full range of duties assigned to the Animal Care Officer classification.

There is no permanent status in this classification. Incumbents who do not promote to Animal Care Officer by the completion of the probationary period will be subject to termination.

Additional duties and responsibilities include, but are not limited to, the following:

• Promote compliance with County and State laws that pertain to the field of animal care and control
• Interact safely and professionally with the public during in occasionally hostile or tense situations
• Prepare written reports and other materials in a legible, concise and accurate manner for potential court cases
• Interact safely and professionally with healthy, sick or injured domestic, wild and exotic animals
• Investigate and document reports of animal cruelty or neglect, amongst emotional and sometimes disturbing situations.
• Investigate animal bites and reports of aggressive animals
• Safely and effectively secure a variety of domestic and wild animals in a variety of circumstances
• Assist other officers by receiving and dispatching calls for service
• Educate the public on County and State laws, animal care standards, and responsible pet ownership
• Rescue animals from situations or circumstances which could endanger their health or well-being
• Testify in court or administrative hearings as needed
• Pick up and remove deceased animals from public and private properties

Work Assignments: Assignments in this classification may involve a variety of placements such as field work, office work, coverage in our dispatch unit/call center, or assisting other sections of OC Animal Care such as the kennel, veterinary, or clerical units, as determined by the business needs of the department.

Work Schedule: The standard work schedule of this assignment will consist of rotating assignments five days per week, 8 hours per day. There are some assignments which work a four day per week, 10 hour per day schedule. Shift schedules generally rotate every four months. OC Animal Care provides service 24 hours per day, 365 days per year. Field Services currently has four primary shifts providing continuous staff coverage throughout the day and overnight, although other assignments may be assigned or available. Incumbents should be prepared to work rotating shifts, including days, nights, weekends and holidays on a five day per week, 8 hour per day schedule, or other schedule as assigned. Incumbents may be drafted for mandatory overtime in the event of an emergency, disaster, or during periods of unexpected staffing shortages.

DESIRABLE QUALIFICATIONS
In addition to the minimum qualifications, a successful candidate will also possess one or more of the following desired qualifications:

• A bachelor’s degree or higher in communications, criminal justice, public administration, animal science, zoology, or closely related field.
• Possession of valid PC 832(a) Laws of Arrest certification.
• At least six months of work or volunteer experience as a veterinary assistant or a veterinary technician.
• At least six months of work or volunteer experience in an animal shelter, humane society, or animal control environment.
• At least six months of work or volunteer experience handling exotic animals or livestock
• At least one year of work or volunteer experience in the care and maintenance of domestic or wild animal species
• At least six months of work or volunteer experience in animal behavioral evaluation or assessment.

CORE COMPETENCIES
The ideal candidate will demonstrate knowledge and/or experience in the following core competencies:

Technical Expertise

• Training, knowledge or experience in the care and maintenance of domestic or wild animals.
• Knowledgeable and skilled in working with computers and computer programs such as Microsoft Word and Outlook and is able to read, understand, and implement academic material.
• Strong writing skills and the ability to deal with conflict.
• Knowledge of legal procedures, the criminal justice system, or the animal control industry.
• Experience in a professional enforcement setting.

Communication

• Effectively able to accurately and concisely exchange information with others both orally and in writing.
• Relay confidence when communicating information; clearly and concisely composes written documents to convey information with accuracy.
• Ability to interpret, apply and effectively follow oral and written instruction.
• Actively listens to others for full understanding of what is being communicated.
• Comfortable communicating with members of the public in a variety of situations displaying social skill, awareness, and tact.
• Ability to recall and recreate detailed conversation or events.
• Knowledge or experience in conflict resolution or tactical communication.

Customer Service

• Providing courteous and professional customer service to all clients and members of the public.
• Applying knowledge of principles and processes for providing customer and personal services including complex problem solving to manage stressful situations effectively
• Anticipating and meeting customer (internal/external) needs in all situations

Problem Solving / Results Orientated

• Acts or decides on alternative courses of action under routine, highly stressful, or environmentally difficult conditions
• Performs complex problem solving and effectively deals with stressful situations.
• Effective organizing and planning skills to ensure high productivity and efficiency.
• Works independently and manages time wisely to effectively prioritize multiple and competing tasks.
• Meets departmental and project goals and deadlines by prioritizing workload and projects.
• Investigates and adopts best practices.
• Accountable for personal performance and goal achievement.
• Maintains sufficient content and knowledge to perform all aspects of the job effectively.
• Remain alert and coherent to take action or to decide alternative courses of action under routine, highly stressful, or environmentally difficult conditions.
• Mental stamina for complex problem solving and dealing with stressful situations

Special Requirements
Must pass a background investigation to the satisfaction of the County of Orange.
Incumbents must maintain the ability to legally possess, utilize, and transport controlled substances for humane euthanasia and tranquilization. Note: Some criminal convictions may preclude applicants from legally possessing, utilizing and transporting controlled substances.
In compliance with California Code of Regulations, Title 8, §5144, Respirator Protection, incumbents will be required to utilize a respirator for certain aspects of their job duties to protect against odors, harmful respiratory contaminants and/or particulates. Incumbents will need to be able to work in a moderate to heavy physical capacity while wearing the respirator. Incumbents will need to pass a respiratory equipment fit test with Orange County Employee Health Services to ensure proper sizing and protection.

License/Certification
Must possess and maintain a current valid California Driver’s License (Class C).
Incumbents must be able to obtain a certificate of successful completion for a California Police Officer Standards and Training (POST) Course, Penal Code §832 Laws of Arrest, within six (6) months of employment.
Some assignments may be required to successfully complete training in compliance with California Business and Professions Code §4827(d) in order to obtain a certificate to perform humane euthanasia in the state of California.
Some assignments may be required to successfully complete training in compliance with the California Code of Regulations §2039.5 in order to legally possess, utilize, and transport controlled substances for humane euthanasia and tranquilization in the state of California.

MINIMUM QUALIFICATIONS
Click here for the complete classification description for Animal Care Officer Trainee.

PHYSICAL, MENTAL, ENVIRONMENTAL and WORKING CONDITIONS
Physical and Mental Requirements
Strength to pull, drag, lift and carry up to 75 pounds for 50 feet. Strength to handle, restrain, lead and maneuver large animals, including livestock, from one area to another or into a trailer for transport. Strength to capture, secure, handle and restrain a variety of animals which are often physically uncooperative and aggressive. Agility to walk, run and physically maneuver oneself to capture and avoid being bitten, kicked or injured by various domestic and wild animals. Ability to stand for extended periods of time. Body mobility to walk and run on uneven ground, climb stairs, bend, twist, reach, kneel, squat and crawl to catch animals. Stamina to drive for extended periods of time. Manual dexterity to complete handwritten paperwork, use a computer and to use and manipulate the controls and buttons on an 800 MHz handheld radio. Vision sufficient to read standard text and fine print, a computer screen, see animals at a distance and to distinguish colors and body language. Hear and speak well enough to converse with others in person, over the phone and over an 800 MHz radio system. Hear well enough to hear the approach of an animal or sounds emitted by domestic and wild animals.
Mental stamina for problem solving and dealing with stressful situations. Mental fortitude to focus and perform job duties in the presence of stressors such as upset citizens, aggressive animals, injured animals, neglected animals, deceased animals or humane euthanasia.
In certain assignments, incumbents in this classification and the promotional classification of Animal Care Officer, are required to perform and assist with the humane euthanasia of sick or injured animals or animals unable to survive on their own.

Environmental and Working Conditions
Will be required to work with and around wild, domestic and exotic animals in an environment where animals are captured, housed, transported and maintained. Animals may be large, aggressive, injured, dangerous and/or venomous. Will be required to work in a standard office environment around office equipment. Will be required to work outside in all weather conditions in various locations in Orange County and surrounding areas. Will be required to enter buildings, residences, and other areas in the field when working. Will be required to work in dusty, loud and/or malodorous environments. Some environments may contain an abundance of animal excrement and/or other debris making movement difficult. May be exposed to various zoonotic diseases, noxious odors, animal blood, animal dander, blood-borne pathogens, feces and urine, fleas, ticks and mites, as well as injured, sick, dead and/or diseased animals. Will be required to work around commonly used pet chemicals such as flea medications and/or various types of soaps, cleansers and disinfectant agents. May work in and around crime scenes and areas of law enforcement activity. May be required to interact with various members of the public, including persons with criminal histories and dangerous propensities. May be required to work in areas experiencing, or threatened by, fire, mudslide or other disasters. This includes areas subject to evacuation orders when entry has been deemed safe for non-first responders by the Incident Commander overseeing the event or his or her designee. May be assigned rotating shifts (days, evenings, nights), weekends, holidays, and occasional mandatory overtime, as needed, as the work is performed for a 24-hour, 7 day per week facility and coverage is essential.

RECRUITMENT PROCESS
Application Screening | (Refer/Non-Refer)
Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step in the recruitment process.

Written Exam | Multiple Choice (Weighted 100%)
Candidates who meet minimum qualifications will be invited to participate in a multiple-choice exam consisting of job-related questions. Candidates will be notified of their test date and access code, if applicable. Only the most successful candidates will be placed on to the eligible list.

Based on the Department's needs, the selection procedures above may be modified. Candidates will be notified of any changes in the selection procedures.

Eligible List
Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to selection interview to be considered for present and future vacancies.

Veterans Employment Preference
The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here (Download PDF reader) to review the policy.

ADDITIONAL INFORMATION

Please see below for important information regarding COVID-19 related recommendations.

Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details.

EMAIL NOTIFICATION:
Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account.

NOTE:User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply.
Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com .

FREQUENTLY ASKED QUESTIONS:
Click here for additional Frequently Asked Questions.

For specific information pertaining to this recruitment, contact Jenny Kimat 714) 480-2861 or Jenny.Kim@occr.ocgov.com .

EEO INFORMATION

Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply.

Non-Management Benefits
In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS).

Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits.
http://www.ocers.org/active-member-information

Click here for information about benefits offered to County of Orange employees.

Closing Date/Time: 9/3/2024 11:59 PM Pacific

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