Type of Appointment: Full-Time, Probationary
Collective Bargaining Unit: Academic Professionals of California (APC) - Unit 4
Job Classification: Student Services Professional IB
Anticipated Hiring Range: $4,269 - $4,333 per month
Work Hours: Monday - Friday 8:00 am - 5:00 pm, unless notified otherwise
THE DEPARTMENT The College of Education and Integrative Studies (CEIS) is a learning community of students, scholars, and professionals who are dedicated to the advancement and development of knowledges, interdisciplinary and student-centered education, equity, and community engagement. The college’s mission is to prepare students to become dynamic, innovative, skilled, and socially responsible leaders in a changing local and global society.
DUTIES AND RESPONSIBILITIES CEIS Triage and Advising
- Provide academic coaching support to CEIS students, particularly those in the ITEP program .
- Triage student support when they come to the CEIS advising center for drop-in support.
- Assist students in making appointments with their academic advisors if the student requires academic advising.
- Provide timely and focused support to students to ensure they understand how to use their registration tools.
- Educate students on key advising related tools such as curriculum sheets, roadmaps, academic planner, schedule builder, university catalog, and common petitions.
- Offer one-on-one and group support to introduce and reinforce the use of these tools in preparation for students academic advising appointments.
- Connect students with key campus resources to ensure they are able to stay on track for their academic goals.
- Resources include Learning Resource Center, Care Center, and Counseling and Psychological Services among others.
- Engage in proactive outreach to students in the ITEP program to ensure that they are aware of the requirements and next steps for their program.
- Partner with faculty and academic advisors to offer workshops and information sessions.
- Maintain current knowledge of academic, admission, and registration policies and procedures.
- Be prepared and able to serve students in various modalities.
- Be able to work in a hybrid environment, align with the CPP Telecommuting Program principles and practices, and the specific Academic Affairs standards of excellence and divisional values.
CEIS Teacher Candidate Support
- Provide support to teacher candidates with Go-React and Sharepoint for TPA (Teaching Performance Assessment) submissions:
- Help with account set-up and management, storage management, and uploading.
- Coordinate and collaborate with faculty and supervisors with GoReact and Sharepoint.
- Set up, manage, and coordinate clinical practice evidence (online and in-person observation).
- Collect, organize, upload, and manage information for accreditation website.
- Assist Teacher Preparation and Recruitment Advisor with holding and facilitating regular Orientation Sessions for prospective students.
Operations Support for CEIS Student Success Center
- Working with the lead for the office, Associate Dean for the College, and Directors of Student Success and Advising:
- Support the Student Success and operations of Retention Coordinator in the coordination of the day-to-day the advising center Support the Student Success and Retention Coordinator to coordinate workflow and daily operations for advising center and staff to ensure adequate coverage and service to students, families and staff Assist the Student Success and Retention Coordinator with the implementation of advising center activities.
- Schedule rooms and order catering, assist with photocopying and marketing, assist with documentation for payments and purchases.
- In partnership with the Student Success and Retention Coordinator, develop a schedule for student staff coverage that supports the operational needs of the advising center.
- Documentation and Reporting Provide robust documentation of advising interactions, interventions, and programming via CPP Connect and other available tools.
- Summarize all information in annual reports and provide data-informed recommendations for improvements.
- Utilize reporting tools such as CPP Connect (EAB), DataWarehouse, and Tableau to identify students in need of support and track progress toward improving their academic outcomes.
QUALIFICATIONS - Combination equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration, or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis.
- Possession of these knowledge and abilities is typically demonstrated through the equivalent of one year of experience in professional Student Services work at the entry trainee level. Equivalent amounts of graduate level job-related education may be substituted for the required experience.
PREFERRED EXPERIENCE - Working knowledge of the practices, procedures and activities of the programs.
- Ability to collect, compile, analyze and evaluate data and make verbal or written presentations based on these data.
- Ability to interpret and explain complex policies and procedures to students, parents and faculty members in a highly professional manner.
- Master's degree.
- Familiarity with the CSU system.
- Experience in higher education in student services.
- Experience in academic and/or career advising.
- Experience in teaching in California (i.e. credential system).
Equity, Diversity, and Inclusion At Cal Poly Pomona, we are committed to the urgent and ongoing work of creating and sustaining an inclusive campus where all students, faculty, and staff are welcomed, respected and can flourish to achieve their dreams of success.
We believe diversity strengthens community. Cal Poly Pomona proudly holds designations as both a Hispanic-Serving Institution (HSI) and an Asian American and Native American Pacific Islander-Serving Institution (AANAPISI). In 2022, the campus launched the Black Thriving Initiative recognizing that Cal Poly Pomona’s future as a university must be linked to the success of its Black community.
More information about our campus initiatives can be found on the Office of Inclusive Excellence’s website .
Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU’s mission is to prepare educated, responsible individuals to contribute to California’s schools, economy, culture, and future. As an agency of the State of California, the CSU’s business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to https://calstate.policystat.com/policy/10899725/latest/ .
Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check).
The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information.
In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for.
For more information, go to https://calstate.policystat.com/policy/13813878/latest/ .
CSU Classification Salary Range This position is part of the Academic Professionals of California (APC) bargaining unit 4, the CSU Classification Standards for this position are located on the following site, https://www.calstate.edu/csu-system/careers/compensation/Pages/Classification-Standards.aspx . The CSU Salary Schedule is located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/salary-schedule-documents.aspx . The classification salary range for this position according to the respective skill level is minimum $4,269 maximum $6,040 per month. Please refer to the anticipated hiring range for the appropriate salary rate for this particular position.
Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information, go to https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents .
Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf .
Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster .
Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu . For more information, go to Employment Notices .
Equal Employment Opportunity Cal Poly Pomona is an Equal Opportunity Employer, committed to promoting an inclusive and diverse workforce. The university subscribes to all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and veteran or military status. We engage the talents of all qualified workers, regardless of their background. More information is available at Equal Employment Opportunity statement .
Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page.
Advertised: Jul 26 2024 Pacific Daylight Time
Applications close: Aug 09 2024 Pacific Daylight Time
Closing Date/Time:
