Reception and Operations Coordinator

Working Title: Reception and Operations Coordinator

Classification Title: Administrative Support Coordinator I (ASC 1)

Posting Details

Priority Application Deadline: Thursday, August 8th @ 11:55pm PST

Hiring Preference

Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment.

Position Summary

The Administrative Support Coordinator I is responsible for supporting the majority of day-to-day operations of the department office and administrative support functions for the department. This position provides a full range of clerical and administrative support to the Department Chair, other department staff, students and faculty. The ASC I position holds primary responsibility for front desk reception and related business operations, administrative support for courses, liaising with campus programs that most frequently partner and coordinate with department, and providing lead direction to student assistants regarding front desk operations. This position performs a variety of administrative support duties under the lead direction from the department ASC II that support department office operations, academic programs, and events. The position uses judgment and discretion to independently interpret and apply detailed knowledge of university and department policies and procedures, as well as knowledge of organizations governing students, faculty and staff.

FLSA: Non-exempt (Eligible for overtime compensation)

Anticipated Hiring Range: $3680 per month

CSU Classification Salary Range: $3680 per month - $5783 per month

Best-in-class Benefits: Click here to learn more

CSU Total Compensation: Click here to learn more

Salary Grade/Range: 1

Recruitment Type: Regular (Probationary)

Time Base: Full-Time

Work Hours: 8:00 a.m. - 5:00 p.m.

Department Information

The Psychology Department at Sacramento State is seeking applicants for an Administrative Support Coordinator I staff position. The department office supports 28 tenure-line faculty, 2 full-time lecturers, and 24 lecturers, along with 30-40 student employees. The Psychology Department has more than 1,400 undergraduate student majors and more than 50 graduate students. The department is seeking applicants who are customer service oriented and will be comfortable in a fast-paced environment.

https://www.csus.edu/college/social-sciences-interdisciplinary-studies/psychology/

Minimum Qualifications

Entry to this classification requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite.
These entry qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience.

Required Qualifications

Experience:

Experience providing, coordinating, and providing lead direction for clerical and administrative support functions in a complex administrative environment Experience in working independently under general supervision, setting priorities, meeting deadlines, multi-tasking, and complex problem-solving in a work environment with frequent interruptions. Basic Fluent knowledge of and ability to follow standard office procedures (e.g. filing, maintaining of records, answering phone and transferring of voicemail messages) Proficiency in using standard office software such as Microsoft Office (i.e. Word, Excel, PowerPoint, Outlook) and the Internet; ability to use broader technology, systems, and software packages Strong written and verbal communication skills in English, with the ability to convey information clearly and accurately in the form of correspondence and reports Strong interpersonal skills. Ability to maintain positive relationships with faculty, administrators, other staff, students, and community members, including those at higher levels or of a sensitive nature Ability to perform a variety of clerical/administrative duties and data entry with speed and accuracy Demonstrated ability to coordinate meetings and events Ability to maintain department website and social media Familiarity with budget and financial record tracking Ability to use judgment and discretion and maintain the confidentiality of sensitive materials. Ability to work with people from diverse backgrounds Experience with promoting diversity, equity, and inclusion Ability to apply judgment, discretion, and initiative and make appropriate recommendations Ability to apply independently a wide variety of policies and procedures where specific guidelines may not exist Ability to perform standard business math, such as calculate ratios and percentages Ability to maintain and store data, records, and other information securely according to university policy Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community.

Conditions of Employment:

- Ability to successfully pass a background check.

Preferred Qualifications

Bachelor’s degree from an accredited college or university Familiar with personnel procedures for faculty and staff Thorough, detailed knowledge of applicable university infrastructure, policies, and procedures Proficiency with several of the following systems: Common Management System (CMS), Human Resources / Student Administration (HR/SA); Cognos/Data Warehouse; Astra; Cascade; Saclink email; Financial Data Warehouse; OnBase; OneDrive; Experience assisting with preparing course schedules, including scheduling classes and reserving rooms Working knowledge of budget policies and procedures Familiarity with scholarship process and tracking Experience handling confidential materials Experience working in higher education

Documents Needed to Apply

Resume and cover letter.

Failure to upload required documentation may result in disqualification.

About Sacramento State

Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission:

“As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety .

As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning.

To learn more about why you should join the Hornet Family, please visit the Why Sac State? page.

Equal Employment Opportunity
California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States.

It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html .

The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html .

Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification:

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery .
The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union.

Background Check Disclaimer

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position.

COVID19 Vaccination Policy

Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications.

Out of State Employment

Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California.

As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

Eligibility Verification

Candidate will be required to provide official transcripts of their highest degree earned and must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa).

Note to Applicants:

Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement.

Advertised: Jul 25 2024 Pacific Daylight Time
Applications close: Aug 08 2024 Pacific Daylight Time

Closing Date/Time:

Sacramento, California 95819 United States View Map