Business Services Administrator (Senior Audit Officer)

  • Orange County, CA
  • Orange, California
  • Jul 24, 2024
Full Time Administration and Management
  • Salary: $101,628.80 - $140,753.60 Annually USD

Job Description

CAREER DESCRIPTION

SENIOR AUDIT OFFICER

(Business Services Administrator)

In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates:

Effective June 27, 2025 - 4.00% increase

Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization.

This recruitment is open to the public and will remain open on a continuous basis for a minimum of five (5) business days, until the needs of the Department are met. Qualified applicants are encouraged to apply immediately.

RECRUITMENT/POSITION INFORMATION

This recruitment is being held to establish an Open Eligible List to a fill a vacancy in this class until the next recruitment. The eligible list established may also be used to fill positions in similar and/or lower classifications.

THE OPPORTUNITY
The Business Services Administrator (Senior Audit Officer) is essential to the overall success in delivering high quality audits and continuous improvement to the Department. This role will supervise and provide guidance to audit officers by ensuring adequacy, integrity, and effectiveness for all internal audit activities.

THE DIVISION
The Strategy, Accountability, Focus, and Evaluation (S.A.F.E.) Division reviews, enhances, and creates Department policies, improves safety through compliance with all mandates, and reduces liability. It produces statistical reports, analyzes trends, and assists injured employees in their recovery and return to work. It investigates alleged misconduct by Department employees, conducts operational audits and reviews, and tracks performance in support of our commitment to public service. The division comprises the Risk Management, S.A.F.E., S.T.A.R., and Internal Affairs Bureaus.

The Sustainability, Transparency, Accountability, and Review (S.T.A.R.) Bureau operates as an independent and objective entity that provides reasonable assurances and advisory needs to the Department. The bureau is responsible for the following services:

  • Risk Assessments - Identify and prioritize risks that may prevent the Department from achieving its objectives and goals.
  • Compliance Reviews - Assess operations to determine adherence to policies and procedures, regulations, and mandates.
  • Operational Reviews - Assess operations to determine efficiencies and effectiveness and identify areas of success and areas that need improvement.
  • Internal Control Reviews - Evaluate if internal control standards are operating as intended and identify potential gaps.
  • Process Improvements - Identify opportunities for policy and process enhancements.
The bureau works closely with Department stakeholders to mitigate risks and monitor areas that may require corrective action. It generates performance results of audit engagements, which includes metrics to illustrate current trends and data analysis for management review.
GENERAL DUTIES

The Business Services Administrator (Senior Audit Officer) will perform the following key duties and responsibilities:
  • Supervise less experienced auditors to ensure audit policies and procedures are followed and facilitate training for the best practices in the evaluation of operations, compliance, and IT systems.
  • Perform annual risk assessments and identify internal controls for appropriate risk mitigation and monitor changes to risks or emerging risks throughout the year.
  • Plan, organize, review, multiple operational and compliance audits, and other special projects.
  • Research and review policies and procedures and existing laws and regulations relevant to local government and to keep abreast of any changes.
  • Assist with the development of the Annual Audit Plan and track milestones and timelines for audit completion.
  • Manage and coordinate audit engagement activity including the review of workpapers to ensure they are properly prepared and verify evidence is sufficient, relevant, and most reliable to support audit findings.
  • Ensure audit engagements are in accordance with Generally Accepted Government Auditing Standards and internal audit policies.
  • Perform quality assurance reviews; verify adequate and consistent methodology is applied.
  • Monitor audit findings, observations, issues, and other areas that measure program performance, work with division leaders and senior management for timely resolution.
  • Assist to develop recommendations for implementation and identify opportunities for process improvement.
  • Review audit reports for clear and concise messaging, analyze statistical data for trend movements and prepare executive management presentations.
  • Establish professional relationships with senior management and internal stakeholders.
MINIMUM QUALIFICATIONS
Education and Experience
One (1) year of experience as a Business Services Analyst or its equivalent with the County of Orange.
Or
Four (4) years of professional business services experience related to assignment.

A Bachelor’s degree in accounting, finance, human resources, business, public administration, healthcare administration or related field may substitute for one (1) years of the required experience.

A Master’s degree in accounting, finance, human resources, business, public administration, healthcare administration or related field may substitute for two (2) years of the required experience.

License/Certification
For some positions, possession of a valid California Driver's license, Class C or higher may be required by date of appointment.

For some positions, valid certifications, certificates or professional licenses in relevant areas may be required by date of appointment.

Click here to learn more about the Minimum Qualifications.

DESIRABLE QUALIFICATIONS & CORE COMPETENCIES

The ideal candidate may possess:
  • Local government (city, county, agency) auditing experience.
  • Knowledge of Information Technology (IT) systems, or cybersecurity auditing.
  • Knowledge of the Generally Accepted Government Auditing Standards.
  • Knowledge of risk management frameworks or internal controls frameworks.
  • Certified Internal Auditor (CIA), Certified Fraud Examiner (CFE), or other certification equivalent is a plus.
In addition, the ideal candidate will have thorough knowledge of and experience in the following core competencies:

Professionalism
  • Ability to detect potential impairment to the internal audit’s independence.
  • Assess and maintain internal audit objectivity.
  • Consistently demonstrate ethical behavior as an internal auditor.
  • Apply due professional care through examinations and verifications.
Leadership and Communication
  • Assist with alignment with the internal audit strategic plan with the Department’s strategy.
  • Lead confidently by taking personal responsibility for decisions and actions.
  • Oversee adherence to quality assurance procedures.
  • Ability to identify risks and current trends for future engagements.
  • Communicate effectively and develop relationships with key stakeholders.
  • Deliver appropriate communications to stakeholders to drive transparency.
Performance
  • Gain understanding of relevant regulations, policies, and processes.
  • Manage internal audit engagements in conformance with the standards.
  • Exhibit innovative practices to achieve efficiency.
  • Recognize the importance of monitoring and follow-up on audit engagement outcomes (as needed).
  • Quickly adapt to changes and adjust internal audit activity priorities (as needed).

Skills and Abilities
  • Proficiency level in Microsoft Office: Excel, PowerPoint, Word.
  • Excellent verbal and written communication skills required for high visibility to Executive Command, Division Commanders, and Stakeholders.
  • Strong project management or organizational skills for a rapidly changing environment.
  • Ability to solve problems based on limited complex or contradicting information and analyze large data sets to interpret and develop inferences.
  • Supervisory Experience

PLEASE NOTE:
The competencies listed above will be used to select the ideal candidate. Your application and answers to the supplemental questions should be descriptive, concise, and highlight the areas you have developed expertise, matching your professional experience with the specific competencies listed above.

PHYSICAL, MENTAL AND ENVIRONMENTAL CONDITIONS
Physical and Mental Requirements
Possess vision sufficient to read standard text and a computer monitor and to drive a vehicle; speak and hear well enough to communicate clearly and understandably in person to individuals and groups and over the telephone; possess body mobility to stand, sit, walk, stoop and bend routinely to perform daily tasks and to access a standard office environment; possess manual dexterity sufficient to use hands, arms and shoulders repetitively to operate a keyboard, utilize office equipment and to write and drive; use a County approved means of transportation.

Environmental and Working Conditions
Possess the ability to independently reason logically to analyze data, reach conclusions and make recommendations; possess the ability to remain calm and appropriately focused in rapidly changing and difficult situations involving conflict, complex issues, controversy and diverse stakeholder groups and interests; possess the ability to deal calmly and effectively with emotional interactions.

Function effectively in a standard office environment.

SPECIAL QUALIFICATIONS
Applicants must not have been convicted of a felony or be on any form of probation and must pass an extensive background investigation to the satisfaction of the Orange County Sheriff-Coroner.

Background screening includes completing of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credentials Evaluation Services (N.A.C.E.S.).

Human Resources | Minimum Qualifications
Sheriff Human Resources screens all applications to identify the most qualified candidates for the position based on the skills required to meet the needs of the Department. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition.

SELECTION PROCEDURES
Application Appraisal Panel | Application Rating (Refer/Non-Refer): An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen all application materials and rate for job knowledge, competencies and related experience described above. The more qualified candidates will be referred to the next step. (The information you provide will be used as a scoring device, so please be descriptive in your response. "See Resume" is not a qualifying response and will not be scored in lieu of the required information).

Structured Oral Panel Interview (Weighted 100%):
Candidates will be interviewed and rated by a panel of job knowledge experts. Each candidate's rating will be based on responses to a series of questions designed to elicit the candidate's qualifications for the job. Only the most successful candidates will be placed on the eligible list.

Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure.

ELIGIBLE LIST
After all procedures have been completed, Sheriff Human Resources will establish an eligible list of qualified candidates.

Veterans Employment Preference
The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings.

Please click here to review the policy.

HOW TO APPLY
Only on-line applications will be accepted. Resumes will not be accepted in lieu of on-line applications. Application information must be current, succinct, and related to the requirements in this job announcement. Your application should demonstrate your professional experience and education related to the specific qualifications/duties listed in this bulletin, including areas which you have developed expertise. For specific information pertaining to this recruitment, contact Mary Cortez-Valadez at (714) 834-5834 or email at mcortez-valadez@ocsheriff.gov .

Please click here for tips to complete your application.

ADDITIONAL INFORMATION

EMAIL NOTIFICATION
Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com .

EEO INFORMATION

Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply.

Administrative Management *
In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as:
  • Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits.
    http://www.ocers.org/active-member-information .
  • Paid Leave: Twelve holidays per year plus sick and vacation time
  • Health & Dependent Care Reimbursement Accounts
  • Dental Insurance: County pays 100% of employee and dependent premiums
  • Paid Life Insurance: $100,000 life insurance policy
  • Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy
  • Paid Short & Long Term Disability insurance programs
  • 457 Defined Contribution Program


*Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans.

Click here for information about benefits offered to County of Orange employees.

Closing Date/Time: Continuous

Job Address

Orange, California United States View Map