Description The City of Santa Ana is looking for individuals who are results-oriented, possess great attitude, demonstrate creativity and innovation, work efficiently, show a record of success and have a passion for public service. Having highly talented employees provides the best service to our community. The Part Time Human Resources Communications Specialist performs responsible professional and technical duties in support of the Human Resources Department, including planning, coordinating, and implementing the department’s information/communication program informing employees and the public of department activities and services.
This is a part-time position. The incumbent will work up to 19 hours per week. Work schedule is to be determined. Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received.
The deadline for the first review of applications is 11:59 PM on Sunday, July 28, 2024. Applicants are encouraged to submit applications early. Applicants that submit applications after the first review deadline are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review deadline. Essential Functions Include But Are Not Limited To - Oversees the Human Resources Department employee and public communication platforms; leads efforts in the areas of information media design, website management, web development, print layout, content production, social media maintenance, marketing, and advocacy programs.
- Develops and implements strategies to generate online interest in department programs and initiatives; develops and maintains department online content; and maintains department website and social media sites.
- Plans, coordinates, and implements specialized public information and education campaigns informing employees and the public of department programs and services.
- Develops campaign and media plans, strategies, and content using existing resources and in collaboration with department staff; makes appropriate plan recommendations and improvements.
- Designs, edits, and distributes digital and print publications and materials for department functions and events; writes narrative, articles, and media releases regarding department activities, services, programs, and functions; and prepare pamphlets, brochures, newsletters, and other related documents.
- Maintains the department brand internally and externally; ensures consistent department branding using visual design mediums.
- Develop and implement systems and procedures for the department’s information program; recommends short- and long-term goals and objectives; and provides communication program support to department staff.
- Monitors program expenditures; manages and maintains online media accounts and subscriptions.
- Responds to internal and external public and media inquiries, and public inquiries, problems, and complaints.
- Writes scripts and prepares presentation materials; and coordinates activities with subject matter experts and audiovisual, graphic, and other support staff.
- Performs other duties as assigned.
Minimum Qualifications Two (2) years of progressively responsible professional experience in public or community relations, preferably with some experience in human resources administration. A Bachelor’s degree from an accredited college or university with major course work in Journalism, Communications, Public Relations, Human Resources, Public Administration, Business Administration, or a related field. Minimum qualifications may be met via an equivalent combination of experience and education sufficient to perform the essential job functions. Experience and education must provide the knowledge, skills, and abilities listed below. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles, practices, and methods of public or community relations; pertinent federal, state, and local public sector administration laws, codes, and regulations; principles and practices of public administration; web design and management; branding and graphic standards; methods and techniques used in public information programs; techniques in developing and producing audio-visual presentations; graphic design principles, typography, printing, and production methods; business English, spelling, grammar, and punctuation; basic mathematical calculations, statistics, and statistical methods; research methods and techniques; report preparation; record management practices and procedures; effective customer service techniques; modern office procedures, methods, and equipment; and applications related to work. Skill in: The use of a personal computer and business software applications, such as Microsoft Word, Access, PowerPoint, and Excel; website design and platforms; social medial platforms; the operation of calculator and other modern office equipment; written, verbal, and interpersonal communication; and dealing effectively with employees and the public with tact and discretion.
Ability to: Perform professional, technical, and analytical work in the administration of effective information/communications programs; recommend, implement, and evaluate goals, objectives, programs, projects, policies, and procedures; understand, interpret, and apply Citywide and departmental codes, policies, and procedures, and applicable federal, state, and local policies, laws, and regulations; coordinate public information programs with internal and external parties; maintain confidentiality of private or sensitive information; collect and compile related data; plan and organize work to meet changing priorities and deadlines; complete work assignments timely; prepare clear and concise correspondence and other written materials for targeted audiences; use sound judgement to analyze and propose solutions to problems; maintain appropriate, accurate, and effective recordkeeping; perform complex arithmetic and basic statistical calculations accurately; operate office equipment, including computer equipment and office software applications; communicate tactfully, clearly, and concisely, both orally and in writing; and establish and maintain effective working relationships with department management, City employees, the public, and those contacted in the scope of work. SPECIAL REQUIREMENTS Possession and retention of a valid California Class “C” Driver’s License is a condition of continued employment in this job classification. HIGHLY DESIRABLE Possession of a Master’s degree from an accredited college or university with major course work in Journalism, Communications, Public Relations, Human Resources, Public Administration, Business Administration, or a related field is highly desirable.
Selection Process Resumes and other attachments will be used in addition to the application in determining your qualifications. The City communicates with candidates via e-mail. You are responsible for providing a valid e-mail address that you access regularly and checking your spam folder. To apply, click on the "Apply" link located at the top of this page. New users must create an account first. Click on this link for instructions on how to set up your account and apply for the first time: Online Employment Application Guide .
Applications will be reviewed by the Human Resources Department. Those applicants possessing the most pertinent qualifications will be invited to continue in the selection process, which will include:
Oral Interview Examination : (Weight of 100%) will evaluate the candidates' experience and training, communication, education, and abilities in relation to those factors which are essential for successful performance on the job. Candidates need a minimum passing score in order to be placed on the eligible list.
The City of Santa Ana is an equal opportunity employer. If you consider yourself a person with a disability, you may contact us regarding providing reasonable accommodation.
Part-Time employees accrue paid sick leave at the rate of one (1) hour of paid sick leave for every thirty (30) hours worked up to a maximum accrual of 6 days or 48 hours. Employees are eligible to use 3 days or 24 hours of accrued paid sick leave in a 12-month period. For additional information please visit the Department of Industrial Relations Website: www.dir.ca.gov/dlse/Paid_Sick_Leave.htm
Closing Date/Time: Continuous
