Salary and Benefits PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $3,505.00 per month to $3,800.00 per month.
Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 14 paid holidays, one personal holiday and tuition fee waiver.
For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package.
Classification Reprographics Specialist I
About Cal State East Bay Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability.
About the Position This is a full-time, temporary position through January 17, 2025 with the possibility of reappointment. Incumbents at this level work under general supervision and perform the most complex, technical and/or specialized work requiring extensive reprographics experience, advanced knowledge, and expertise.
Work requires a broad and specialized knowledge base within reprographics, printing, and copying. A thorough knowledge of computer and digital systems, as well as equipment used in printing and copying is required. Incumbents may be responsible for coordinating the work within one or more functional areas within the Print Shop, including providing lead work direction to other print shop staff and student assistants. This role will also provide continual data analytics to the Director in order to maintain and/or improve services and pricing within the area.
Responsibilities Manage Business Services:
- Provide consultation and recommendation for all equipment in the Print Shop.
- Support and manage systems that facilitate the input and output of print/copy jobs that enter into the Print Shop area.
- Service equipment or systems quickly and efficiently with minimal disruption.
- Provide usage and other data reports to management.
- Provide guidance on vendor relationships where needed.
Printing/Duplicating Administrator:
- Service and monitor all Print Shop hardware.
- Troubleshoot networks, card readers, and printing devices.
- Create and maintain accounts for users as needed.
- Manage program activities on server, alerts, printer queues, job releases and release station connectivity.
Data Analytics and Operation Support:
- Provide feedback into analytical data feeding into the Print Shop.
- Provide input as to rate pricing.
- Analyze equipment usage and statistics to ensure optimal performance.
- Observe data patterns and offer input for improvement as needed.
Information Technology Assistance:
- Manage Cal State East Bay's service desk ticket requests for the Digital Printers and Copier Services group as well as any print related inquiries.
- Configure systems to optimize operations, meet connectivity needs and future expansion requirements.
- Provide multiple pathways for customers to assist them with print, copy, duplicating, and digital signature solutions.
Minimum Qualifications - Completion of a high school education or equivalent certification plus one year of related experience or an equivalent combination of experience and education.
- Basic computer skills.
- Working knowledge of reprographics operations and functions.
- Ability to read and write at a level appropriate for the position.
- Ability to follow oral and written instructions.
- Ability to perform mathematical calculations.
Required Qualifications - Experience working with large format duplicating equipment.
- Working knowledge of equipment that pertains to printing, duplicating, and post-print production work such as but not limited to: cutting, binding, and lamination.
- Experience working with enterprise-wide printers.
- Experience supporting printers in an environment of greater than 500 customers.
Preferred Skills and Knowledge - Demonstrated prior experience working with enterprise-wide printing equipment.
Condition(s) of Employment Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position.
All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department.
EEO Statement As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body.
Other Information All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website here.
In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available here.
Sponsorship Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer.
Mandated Reporter The incumbent in this position may be considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and will be required to comply with requirements set forth in the CSU Executive Order 1083 as a condition of employment.
Advertised: Jun 25 2024 Pacific Daylight Time
Applications close: Jul 10 2024 Pacific Daylight Time
Closing Date/Time:
