Posting Open Until Filled
Salary Range: $62,988.03 - $83,984.04
General Description and Classification Standards The Business Systems Analyst, Senior’s role is to plan, design, develop, and launch efficient business and operations systems in support of core organizational functions and business processes. This includes gathering and analyzing data in support of business cases, proposed projects, and systems requirements. The Business Systems Analyst is also responsible for generating and compiling reports based on the findings, complete with probable causes and possible solutions to systems issues. This individual will apply proven communication, analytical, and problem-solving skills to help maximize the benefit of IT system investments. Analyzes complex business problems to be solved with automated systems. This is a fully seasoned professional level capable of independently carrying out most assignments typical of the profession. This level would be attainable by multiple incumbents in a work group (not necessarily by all) but would not be an "automatic" promotional level.
This position leads the requirements development for applying technology to satisfy business needs. Defines and documents internal and external user interfaces and supports system and data requirement clarification and definition. Also, acting as the liaison among internal stakeholders to analyze, document, communicate and validate business and system requirements for platform applications
Supervision Received Works under very general supervision. Depending on organization structure, may work
independently with responsibility for an assigned function or program.
Essential Duties & Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned.
Analyzes complex business problems to be solved with automated systems.
Provides technical expertise in identifying, evaluating, and developing systems and procedures that are cost effective and meet user requirements. Typical projects assigned might include issues affecting multiple systems or departments, software selection, or significant changes in processes.
Configures system settings and options.
Plans and executes business unit, integration, and acceptance testing.
Creates specifications for systems to meet business requirements.
Designs details of automated systems.
May provide consultation to users regarding automated systems.
Technology Solutions Implementation: Leads the definition and execution of enterprise-level technology solutions; Assists in the coordination and execution of implementation plans; Supports post-implementation analysis and review to ensure realization of expected project benefits; Performs data analysis by monitoring end-to-end business applications or infrastructure. Configure and implement new systems and/or enhance existing systems. The abilities to troubleshoot and resolve complex system issues.
Reporting and Resource Management: Manages deployment of resources to ensure successful execution of service delivery; Produces reports, timelines, and graphics using desktop tools to satisfy user requests, process analysis, data sampling, and test verification.
Provides IT input to assigned City departments' business plans. Works with project managers and outside resources to ensure client needs are met.
Decision Making Selects from multiple procedures and methods to accomplish tasks. Applies organizational policies; may interpret organizational policies and recommend exceptions. Establishes work methods, timetables, performance standards, etc.
Leadership Provided Routinely provides work group leadership, guidance, and/or training to less experienced staff. May lead cross functional team to address business issues.
Knowledge, Skills & Abilities This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list.
Extensive knowledge of concepts, processes, and tools of profession. Knowledge of relationship of professional disciple among related organizations and functions.
Well-developed technical skills within profession. Skills in organizing and presenting proposals
Ability to plan and carry out virtually any typical assignment within professional area. Ability to train others; ability to build effective relationships within the organization.
Well-developed technical skills within profession. Skills in organizing and presenting proposals.
Proven experience in overseeing the implementation of software.
Working knowledge of network and PC operating systems
Personal Attributes - Excellent analytical, and creative problem-solving skills.
- Excellent written and oral communication skills.
- Excellent listening and interpersonal skills.
- Logical and efficient.
- Keen attention to detail.
- Ability to conduct research into systems issues and products as required.
- Ability to communicate ideas in both technical and user-friendly language.
- Highly self-motivated and directed.
- Ability to effectively prioritize and execute tasks in a high-pressure environment.
- Strong customer service orientation.
- Experience working in a team-oriented, collaborative environment.
Work Conditions - Occasional evening and weekend work to meet deadlines.
- Sitting for extended periods of time.
- Dexterity of hands and fingers to operate a computer keyboard or mouse, and to handle other computer components.
- Lifting and transporting of moderately heavy objects, such as computers and peripherals.
Qualifications Minimum Qualifications - Education and Experience Bachelor’s degree in computer science (equivalent professional experience may be considered for substitution for the required degree on an exception basis)
3 to 5 years of QA/QC experience.
Preferred Qualifications - Education & Experience Master’s degree in computer science (equivalent professional experience may be considered for substitution for the master’s degree on an exception basis) with 5 - 8 years directly related professional
Must be able to pass a Background Check
Licensures and Certifications None required.
Essential Capabilities and Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job.
