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Job Description
Position/Program Information
With more than 10 million residents, Los Angeles County is the most populous county in the nation. As the largest employer in Southern California, over 112,000 employees in more than 36 Departments provide vital public services as diverse as law enforcement, property assessment, public health protection, water conservation, cultural activities and many more.
The student Worker Program is designed to provide on-the-job training and experience while participants obtain their degree. We will help you to gain experience in building employment skills, establishing a professional network while continuing your education. This is temporary, part-time position, compensated on an hourly as-needed basis for up to 30 hours per week during instructional period.
The Student Professional Worker, Information Technology, R2482D-R is open to the public. Don't miss your chance, we are accepting application from:
August 15, 2024-Until the needs of the service are met and is subject to closure without prior notice.
REBULLETIN INFORMATION:
This announcement is being reposted to update the Filing period, Withhold Information, Requirements, Additional Information, Eligibility Information, and Supplemental Questionnaire.
Essential Job Functions
WHAT WILL I DO AS A STUDENT PROFESSIONAL WORKER, INFORMATION TECHNOLOGY?- Performs a wide-range of technical support duties including configuration of computers, printers, and installation of equipment and applications software, simple maintenance and repair of computers and printers, and identification and resolution of computer hardware and software problems.
- Assists in preparing test data and test plans, system and program documentation, and in preparing and debugging detailed coding instructions.
- Assists in monitoring, evaluating, and debugging network systems and coordinates with ITS regarding possible changes to improve operations and efficiency.
- Assists in providing end user hardware and software support in a help desk environment.
- Assists in the development of macros, web pages, and simple modifications to existing software applications.
- Assists in writing computer programs and provides documentation to streamline information processing and program data analysis.
- Assists IT staff in the development and dissemination of newsletters, graphics, charts, forms, or handouts during training sessions.
- Assists in ad hoc report development.
- Creates, modifies, or maintains simple applications/databases for data, such as training information, budget or departmental data as needed
- Provides basic training to department staff on technical topics, software products, and use of utilities as need.
- Participates in preparing detailed coding instructions using COBOL or other higher-level computer programming languages as need.
Requirements
MINIMUM REQUIREMENTS:
Current enrollment in an accredited four-year college with specialization in Computer Science, Information Technology, or a related field and successful completion of 60 semester units or 90 quarter units.
LICENSE:
A valid California Class C Driver License or the ability to utilize an alternative method of transportation when need to carry out job-related essential functions.
PHYSICAL EXPECTATIONS:
3 - Moderate: This class requires that the incumbent stand or walk most of the time with bending, stooping, squatting, twisting, reaching, working on irregular surfaces, occasional lifting of objects weighing over 25 pounds, and frequent lifting of 10-25 pounds.
Successful candidates must need to provide the following three (3) documents during the hiring process:
Proof of Academic Specialty /Declared Major in Computer Science, Information Technology, or a related field: Acceptable proof includes official or unofficial transcripts or a verification letter from the current school administration office which reflects academic specialty. The document must clearly indicate the major or the program that you are currently enrolled. Proof of Current Enrollment: Acceptable proof includes the current Class Schedule confirming applicant has registered for the current or upcoming semester/quarter, a letter from the School Administration on school letterhead showing the current enrollment status; a student ID with a photograph verifying current enrollment (must show current class term), or a copy of the official or unofficial transcripts.Proof of College Units Earned or Academic Status: Acceptable proof includes official or unofficial transcripts or a verification letter from your current school stating the units earned toward academic status. If hired, you still need to continue to be enrolled and attend school to maintain status in the position.
Additional Information
OUR ASSESSMENTPROCESS:
Once we have determined that you meet the requirements, we will invite you to take multiple-choice and/or simulation assessments weighted 100% covering Navigation, Service Orientation, Issue resolution, Accurate Typing, Learning Potential, Achievement, Attentiveness and Desktop Support (Knowledge of Networking, Peripheral Components, Operating systems, Troubleshooting, and Providing Technical Support).
TRANSFER OF TEST COMPONENTS:- Applicants who have taken identical components recently for other exams may have their scores automatically transferred to this examination.
- This examination contains test components that may be used in the future for new examinations and your test scores may be transferred
APPLICANTS MUST MEET THE MINIMUM REQUIREMENTS AND MUST ACHIEVE A PASSING SCORE OF 70% OR HIGHER IN THE EXAMINATION IN ORDER TO BE PLACED ON THE ELIGIBLE REGISTER.
MULTIPLE-CHOICE AND /OR SIMULATION ASSESSMENTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19.
NOTES:
All important notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. DO NOT select "off" under Email Preferences within your profile or click "unsubscribe" on our notices if you would like the County of Los Angeles to notify you regarding your application status, test schedules, and other important information pertaining to your candidacy for this position.
Please add the below email addresses to your email address book and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail.- szhang@hr.lacounty.gov
- studentworkexams@hr.lacounty.gov,
- info@governmentjobs.com
- talentcentral@shl.com
- noreply@proctoru.com,
- donot-reply@amcatmail.com
TEST PREPARATION:
Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help you preparing for the test, we advise you to review all related materials that you deem necessary.- The online practice tests are available at https://www.shldirect.com/en-us/practice-tests .
- An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/ . Please click on "Find A Job" and then "Job Search Toolkit." Test preparation information is located under the "Employment Test Assistance" section.
TESTING ACCOMMODATION:
If you require an accommodation to fairly compete in any part of the assessment process, you will be given the opportunity to make a request when completing your application. Please note, you may be required to submit documentation from a qualified medical provider or other qualified professional to support your request for a testing accommodation.
HOW TO APPLY:
Applications must be submitted online only. We will begin receiving applications on August 15, 2024 . All applications must be received before 5:00 p.m. (PT) on the last day of filing. Applications submitted by U.S. Mail, Fax, or in person will not be accepted.
Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address.
WHAT TO EXPECT NEXT :
Candidates reporting to meet the minimum requirements will receive an assessment link. The names of candidates receiving a passing grade in the examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months from the date the list is created.
SOCIAL SECURITY NUMBER:
Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number.
COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES:
For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County.
NO SHARING OF USER ID, EMAIL AND PASSWORD:
All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record.
ANTI-RACISM, DIVERSITY, AND INCLUSION(ARDI):
The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices.
Do you have any questions? Please contact us using the following information:
Exam Number: R2482D-R
Testing Accommodation Coordinator Email: TestingAccommodations@hr.lacounty.gov
Teletype Phone: (800)735-2929
California Relay Services Phone: (800) 735-2922
Department Contact Name: Sophie Zhang
Department Contact Phone: (213) 738-2084
Department Contact Email: studentworkerexams@hr.lacounty.gov
For detailed information, please click here -
ABOUT THE COMPANY
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Los Angeles County
Show moreStart Your Career with Los Angeles County
With a population of more than 10 million people and 88 cities, Los Angeles County has more residents than any county in the nation.
With more than 10 million residents, Los Angeles County is the most populous county in the nation. As the largest employer in Southern California, over 100,000 employees in more than 36 Departments provide vital public services as diverse as law enforcement, property assessment, public health protection, water conservation, cultural activities and many more.
As one of the Top 10 Government Services Employers, as named by Forbes Magazine, the County of Los Angeles provides those committed to a career in public service with boundless opportunities, a platform for professional and personal growth and the ability to truly make a difference in people's lives.
A career with the County means you will have the chance to be a part of building and providing services for an amazingly diverse population of citizens. From helping families in need to fighting fires to keeping our beaches clean, the County of Los Angeles provides an environment where you can touch and enrich lives everyday.
A career path in the County is truly that – a path. Many of those in our County family begin and end their careers here in two very different places. You may start out as an Administrative Assistant in Public Works and find yourself a few years later as a Manager in the Department of Community and Senior Services. While many County employees remain on the same career path in one department for their entire careers, others move between departments or take advantage of training and other opportunities to find new careers within the County.
The path you take is up to you. As a Los Angeles County employee, the opportunities – and the possibilities - are limitless.
Flexible Work Schedules
Depending on the requirements of their department and position, some employees may have the option to craft a work schedule that accomplishes their mission, while providing flexibility, including 4/40 workweeks and other options.
Your Choice of Locations
From the harbor at Marina del Rey to the forests of the Antelope Valley, big cities, small municipalities and rural communities – there are opportunities to work for the County wherever you roam and wherever you call home.
Job Security
The County of Los Angeles is committed to providing our permanent employees with long-term employment and dependable benefits. It's a lasting career with an employer who is committed to your success.
Career Development
The County encourages all employees to take advantage of the many training and development opportunities available.
Outstanding Benefits
The County offers its employees one of the strongest public-sector benefits packages in the nation.
Diversity
Integrity and respect lie at the heart of our Equity Policy and reflect our Mission, Vision, and Values.
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