Position/Program Information
MENTAL HEALTH PROMOTER (Official Title: Community Health Worker)
EXAM NUMBER
B8103Y
TYPE OF RECRUITMENT
OPEN COMPETITIVE
JOB TYPE
TEMPORARY
FILING DATES
AUGUST 19, 2021 AT 8:00 AM
THIS ANNOUNCEMENT IS A REPOSTING TO ADD SPECIAL REQUIREMENTS
This examination will remain open until the needs of the service are met and subject to closure without prior notice.
DEFINITION:
Assists professional staff in providing direct health, mental health, or social services to clients and patients.
Essential Job Functions
- Provide services in the community they reside to bring cultural and linguistically appropriate education and information to their communities through workshops, group discussions, support groups, advocacy, peer support, outreach and linkages to resources.
- Reduce stigma by engaging in dialogue with community members to normalize the experience of individuals living with mental health conditions and serves as role models to battle community biases.
- Assess needs of individuals, families, and communities; utilizes training and shared lived experiences to recognize risk factors and protective factors. Communicates to immediate supervisor when situations of abuse or neglect is observed or suspected in vulnerable populations such as children, disabled persons, and senior citizens.
- Advocate for the underserved, marginalized, and vulnerable populations within the mental health system and community at large.
- Assist community members in understanding and securing available resources, and/or completing applications for health screenings, housing, temporary shelter, benefits application, and other social services. Translates health information material and applications to benefits as needed. Follow up with the individuals they serve to ensure that linkage to mental health and wellness services has been successful.
- Attend community meetings in order to maintain, improve, and develop community
partnerships (e.g. School Based Meetings, Clergy Breakfast, Health Neighborhood,
Regional Center, etc.) also be knowledgeable about updated resources and community events. Communicate and share ideas from community voices to inform program. Provide outreach services to improve the community understanding of mental health and social systems. Outreach settings may include online, the street, participant’s home, religious settings, health fairs, hospitals, senior centers, shelters, community recreational sites and other formal and informal settings. - Document monthly activities including the location of presentations, type of settings,
and basic demographic data of participants. Maintain a binder of updated community resources and programs policies. Collect assessment and outcome data as required by the program. Participate in community needs assessment and outcomes evaluation to support program involvement. - Participates in on-going professional development, program trainings, and meetings.
Requirements
SELECTION REQUIREMENTS:
Option I: Six months of full-time experience* working with the public, or with community groups performing duties such as interviewing community members, clients or patients concerning health or social service matters, answering questions, and providing information about health, mental health, and social services to clients or patients.
Option II: Six months of experience at the level of Mental Health Advocate**.
Work performed part-time in the specified capacities will be prorated on a month-for-month basis.
LICENSE:
A valid California Class C Driver License or the ability to utilize an alternative method of transportation to carry out job-related essential functions.
PHYSICAL CLASS:
Physical Class II - Light: Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping, or squatting. Considerable walking may be involved.
SPECIAL REQUIREMENTS INFORMATION:
NO OUT-OF-CLASS EXPERIENCE WILL BE ACCEPTED.
*PAID OR VOLUNTEER EXPERIENCE WILL BE ACCEPTED.
**Mental Health Advocate in the County of Los Angeles is defined as providing a variety of peer support, advocacy, and other recovery services to clients transitioning to community living.
***Popular Education Model is define as characterized by participatory activities and learning methods that value participants’ life experiences and help develop their critical consciousness. This approach attempts to inspire people to look at their world from new perspectives, empower people to think for themselves, and enable them to create change. Critical consciousness fosters an in-depth understanding of the world and encourages collective action against oppressive elements in a struggle for human dignity and liberation.
Examples of paid or volunteer work in the community:
School volunteer
Parent Advocate
Any help at your church such as helping with any groups, ministries, food banks
Helping at senior centers
Helping support local community events, resource fairs, health fairs
Helping at vaccination clinics
Helping the Lesbian Gay Bisexual Transgender Queer or Questioning (LGBTQ) community
Helping individuals with physical disabilities
Efforts to help spread the word on local community resources that people need
Any efforts to help others with social, spiritual, health, economic, emotional wellbeing, housing, employment etc. information and resources
DESIRABLE QUALIFICATIONS:
- Experience providing culturally relevant presentations on mental health issues using Popular Education Model***
- Experience developing community partnership (e.g. School Based Meetings, Clergy Breakfast, Health Neighborhood.)
- Experience sharing lived experiences to recognize mental health risks and protective factors
- Experience documenting community activities which includes but are not limited to, location of presentations, participation demographic data, and outcome data relevant to community needs.
Additional Information
EXAM CONTENT:
An evaluation of experience based upon application, desirable qualifications, and supplemental questionnaire information weighted 100%. Note: Additional credit will be given to applicants with additional experience beyond the Selection Requirements.
Candidates must achieve a passing score of 70% or higher in order to be placed on the eligible register.
ELIGIBILITY INFORMATION
The names of candidates receiving a passing grade in this examination will be placed on the eligible register in the order of their score group for a period of six (6) months following the date of promulgation. Applications will be processed on an as-received basis and promulgated to the eligible register accordingly. No person may compete in this examination more than once every six (6) months.
SELECTIVE CERTIFICATION: In accordance with TITLE 5 - PERSONNEL, APPENDIX 1 (Civil Service Rule 11.03) of the Los Angeles County Code, selective certification may be used for some positions that require special skills and/or training. The following are areas that will require Selective Certification:
- Ability to speak English and Armenian, Cantonese, Mandarin, Hindi, Spanish or Vietnamese
Candidates possessing a valid Los Angeles County Language Proficiency certificate MUST attach a copy of the certificate to their application at the time of filing or within 7 calendar days from application submission. If you do not currently possess a bilingual certificate issued by the County of Los Angeles in the above mentioned languages, the Exams Analyst will schedule you for the bilingual exam.
VACANCY INFORMATION
The eligible register for this examination will be used to fill temporary vacancies in the Department of Mental Health.
SPECIAL INFORMATION
All County workforce members must be fully vaccinated against COVID-19 as a condition of employment. Successful candidates for this position will be required to submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department.
The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed.
Past and present mental health clients and family members are encouraged to apply.
APPLICATION AND FILING INFORMATION
Applicants are required to complete and submit an online Los Angeles County Employment Application and Supplemental Questionnaire in order to be considered for this examination. Paper applications, resumes, or any unsolicited documents will not be accepted in lieu of completing the online application. This examination will remain open until the need of the services are met and is subject to closure without prior notice. Applicants must submit their applications by 5:00 pm, on the last day of filing.
INSTRUCTIONS FOR FILING ONLINE
Applications must be filed online only. Applications submitted by U.S. Mail, Fax, or in person will not be accepted. Apply online by clicking on the green “Apply” button at the top right of this posting. You can also track the status of your application using this website.
Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address.
Applicants must complete and submit their online applications and upload required documents (e.g. Certificate, Resume, etc.) as attachment(s) during application submission, or send by email to exams@dmh.lacounty.gov within 7 calendar days from date of application submission. Indicate the Exam Title on the subject line when sending required documents by email.
Many important notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add exams@dmh.lacounty.gov as well as noreply@governmentjobs.com and info@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Applicants have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County.
Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. For the time being, all notifications, including results letters and notices of non-acceptance, will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add exams@dmh.lacounty.gov and info@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail.
The acceptance of your application will depend on whether you have clearly shown that you meet the Selection Requirements. Utilizing verbiage from bulletin and, class specifications, serving as your description of duties will not be sufficient to meet requirements. Doing so may result in an incomplete application and you may be disqualified. Your online application must show complete license, education and work experience information necessary to evaluate your qualifications. License information section must show title of license, license number, original date of issue, and expiration date. All information is subject to verification. Applications may be rejected at any stage of the selection process.
SOCIAL SECURITY NUMBER
Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number.
NO SHARING USER ID AND PASSWORD
All applicants must file their applications online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record.
COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES:
For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County.
Department Contact Name: Celia Yeung
Department Contact Phone: (323) 705-4249
Department Contact Email: Exams@dmh.lacounty.gov
ADA Coordinator Phone: (323) 705-4249
Teletype Phone: (800) 899-4099
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