Corrections ID Technician (D)

Hourly rate: $16.06

Position posted until filled

General Description and Classification Standards

The Corrections Identification Technician is responsible for performing identification and clerical services within the Corrections department. Duties at this level include, but are not limited to: processing incoming inmates by taking fingerprints and photographs; collecting personal data and completing history sheets; escorting inmates to/from holding cell; entering data and pertinent information into a computer system; verifying accuracy of data entered; researching and locating records; contacting outside agencies to verify inmate identity; answering the telephone; directing calls and/or providing information; working to achieve the highest level of cooperation and to enhance the effectiveness and efficiency of all departments within the City of Atlanta. Supervision Received Works under direct supervision and follows standard procedures and written instructions to accomplish assigned tasks.

Essential Duties & Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned . Prepares paperwork to be processed in order of importance; collects bureau numbers for inmate paperwork. Processes inmates one at a time taking fingerprints, photographs and personal history in a timely manner. Takes fingerprints for identification check. Sends facsimiles to police identification unit for records check on inmate. Escorts and/or directs inmate within facility which may include to or from holding cell, bond couch, classification officer, etc. May extract data from and enter pertinent information into computer system following format displayed on screen and verifies input. Reviews paperwork from previous shift and deletes pervious watch data from computer. Substitutes for co-workers in temporary absence. Compares data entered with source of documents, or re-enters data in verifications format on screen to detect errors. Deletes incorrectly entered data and re-enters correct data. Retrieves data from computer in order to compile and print various documents which may include worksheets, directories, billings and/or notices. Tracks number of printouts and logs downtime. Performs general administrative duties to include answering the telephone, making photocopies of documents, and picking up and dropping off departmental mail. Delivers mail to inmates. Contacts outside agencies for verification of inmate identity including the Police Department, FBI, GBI, ATF, etc. Interviews inmate to obtain personal history data. Answers the telephones, provides information, and may take or relay messages and/or directs calls to appropriate personnel. Communicates instructions to inmates and requests assistance from co-workers as necessary. Responds to questions, complaints and requests for information by telephone, in person or by mail from customers, departmental personnel, employees and supervisors. May greet visitors, ascertain nature of business, and assists and/or directs visitors to appropriate person.

Decision Making Follows standardized procedures and written instructions to accomplish assigned tasks.

Leadership Provided Provides guidance and training as required to lower level, interns, temporary employees, etc.

Knowledge, Skills & Abilities This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list. Knowledge of: clerical, administrative and corrections/detention system practices, policies and procedures necessary in the completion of daily responsibilities; all applicable laws, ordinances, policies, standards and regulations pertaining to the specific duties and responsibilities of the job; precautionary measures when dealing with inmates known to be dangerous; how to keep abreast of any changes in policy, methods, operations and equipment needs as they pertain to departmental operations and activities; terminology, principles and methods utilized with the department; various software programs to operate a computer in an effective and efficient manner. Skill in: listening and communicating effectively to correctly understand and effectively convey information verbally and in writing; reading a variety of professional, technical and administrative documentation, directions, instructions, methods and procedures; forming interpersonal relationships while interacting with people (i.e. staff, supervisors, general public and elected officials). Ability to: physically operate a variety of job related machines and/or office equipment; move or carry job related objects or materials; compare and/or judge the readily observable functional, technical, structural, compositional or identifiable characteristics of data, people or things; produce reports with proper format, punctuation, spelling and grammar; learn and understand subject matter principles and techniques; make independent judgment in absence of supervision within scope of respective job duties and tasks; adapt to performing under minimal stress when confronted with an emergency.

Minimum Qualifications Education and Experience High school diploma or general equivalency diploma (GED). 6 months of clerical experience (or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills and abilities for this job) is required.

Preferred Education & Experience

Associate degree or vocational training and 1-3 years of clerical experience, preferably within a corrections/detention or related environment (equivalent professional experience may be considered for substitution for the required degree on an exception basis) is preferred. Licensures and Certifications Position would be expected to have licensure or professional certifications appropriate to the position. Required: Valid Georgia driver's license Essential Capabilities and Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job.

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• City of Atlanta

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