(Medical Services Manager, Senior)Correctional Health Services CLASSIFICATION UPDATE
On January 24, 2023, the Board of Supervisors approved the implementation of a new management classification system throughout the County of Orange. As a result, this Administrative Manager III classification will be classified as a Medical Services Manager, Senior, effective March 10, 2023.
Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization.
This recruitment is open to the public
and will remain open for a minimum of five (5) business days. This recruitment will be open on a continuous basis and will close at 11:59p.m. (PST)
on the day the County's needs are met. Applicants are encouraged to apply immediately.
This list will be used to fill current and future Pharmacy Director positions within the Health Care Agency, Correctional Health Services. This eligible list may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. HEALTH CARE AGENCY
The County of Orange Health Care Agency (HCA)
is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family, and community health. Under the leadership of the Agency Director, a new and dynamic executive team with an organizational structure comprised of six (6) service areas - Administrative and Financial, Strategy and Special Projects, Mental Health and Recovery Services, Correctional Health, Medical Health and Public Health - is committed to meeting the health needs of the diverse Orange County community. CORRECTIONAL HEALTH SERVICES Correctional Health Services (CHS)
is comprised of two separate entities. Adult Correctional Health (ACHS) provides medical, dental, nursing, infection control, health education and pharmaceutical services at a community standard of care and provides mental health services including 24-hour emergency triage and crisis intervention, suicide prevention, treatment beds, individual and group therapy, substance use counseling, medication assessment and discharge planning to all adult inmates in the County's five (5) correctional facilities. Juvenile Health Services (JHS) provides medical, nursing, dental and pharmaceutical services at a community standard of care for youth who reside in the County's four residential facilities operated by County of Orange Probation (OC Probation) and Social Services Agency (SSA) Departments. THE OPPORTUNITY
The CHS Pharmacy Director oversees the procurement, distribution, administration and control of pharmaceuticals; the evaluation and dissemination of information about drugs and their use to clinical staff; and monitors and evaluates the Pharmacy program to assure quality service. Responsibilities of the position include but are not limited to:
- Ensuring compliance with Title 15, Mental Health Services Act, California Welfare and Institutions Code, California State Board of Pharmacy Laws and Regulations, local, state, federal, and court mandated requirements, quality assurance, and utilization review standards
- Maintaining fiscal awareness and collaboration in budgetary decisions (staffing and productivity, supply expenditures, etc.) to ensure mandated services are provided in a cost effective, patient-focused manner
- Analyzing the pharmacy delivery system, using qualitative and quantitative data to identify issues, developing evaluative measures, and determining programmatic adjustments; problem solving by analyzing risks
- Developing plans to streamline work and suggesting new technology to improve efficiency as CHS prepares for the implementation of California Advancing and Innovating Medi-Cal (CalAIM)
- Supervising and overseeing the clinical practices of the pharmacists and pharmacy technicians
- Acting as a resource for clinical staff
- Supporting the medication needs of Public Health Services, Pulmonary Disease Services
- Working collaboratively with CHS department managers and supervisors, Orange County Sheriff's Department (OCSD) and County contractors for the re-entry programs to ensure cohesive collaboration for integrated healthcare services that address the whole patient
- Working collaboratively with Human Resource Services (HRS) for training, performance evaluations, addressing performance issues, and hiring and retention of Pharmacy staff
- Developing trainings for staff
- Negotiating, monitoring, and evaluating related service contracts
- Developing, supporting, and maintaining a working environment that is team-oriented and goal-directed
The ideal candidate will have a valid license to practice as a registered Pharmacist issued by the California State Board of Pharmacy, three (3) years of experience as a registered pharmacist, and some managerial experience.
In addition, the ideal candidate will possess the following core competencies:Technical Knowledge | Technical Experience
Leadership | Performance Management
- Applying Title 15 Minimum Standards for Local Adult Facilities, California Code of Regulations (CCR), National Commission on Correctional Health Care Standards and other local, State and Federal standards as it relates to care in a correctional health setting
- Understanding of 340B Drug Pricing Program
- Understanding Health Insurance Portability and Accountability Act (HIPAA) guidelines and legal liabilities
- Interpreting and applying laws, regulations, and rules pertaining to pharmacy operations
- Establishing and implementing organizational policies and procedures, fiscal management and controls, and personnel administration
- Understanding the correctional health care industry, including current issues, challenges, and trends; ability to use that knowledge to further CHS's goals
- Utilizing Microsoft Suite and/or comparable programs as well as Electronic Health Records (EHR)
Interpersonal Skills | Conflict Resolution
- Supervising staff as well as partnering with HRS on recruiting, employee relations, and other personnel issues
- Training, directing, and evaluating staff and maintaining team objectives and standards
- Creating and maintaining a functional work unit and creating a vision for the team in order to maintain and enhance quality patient care
- Understanding the dynamics of team formation and maintenance
Communication | Collaboration
- Building partnerships and a collaborative team environment
- Giving timely feedback even in difficult situations
- Providing information necessary for decision making and engaging all levels of participants in contributing to the process
- Compiling information and alternatives to illuminate problems or issues involving others as appropriate and gathering information from a variety of sources
- Conveying a sense of urgency to make a decision as needed and respecting the need to balance short and long-term goals
- Preparing clear and concise records and reports
- Accurately conveying both substance and intent of complex topics in a non-technical, concise manner
- Effectively communicating with staff, peers, OCSD personnel, various HCA Departments, and patients' families
- Candidates must NOT have felony convictions or be on any form of probation
- Candidates are required to pass a comprehensive background investigation prior to a formal offer and acceptance of employment and maintain background investigation to the satisfaction of the Orange County Sheriff-Coroner which includes completing a Personal History Form, interviewing with a background investigator, fingerprinting, and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references, and education verification (i.e. degree, license, or official transcripts). Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Evaluation Services (N.A.C.E.S.).
- The Correctional facilities are a 24-hour, 7 day a week operation, incumbents must be able to work on weekends, evenings, night shifts, and holidays
Will be required to work in a locked facility with adult inmates and/or ICE detainees, and/or youth who are in protective custody/incarcerated youth, who have multiple and complex health, social, and psycho-social needs; may work with inmates, ICE detainees, or youth who have communicable diseases and/or behavioral health issues; may be assigned to evening or night shift, assigned to work every other weekend, and to work holidays as needed as the institutions are a 24-hour, 7 day a week facilities and coverage is essential. The environment can also be noisy and at times chaotic, will be exposed to profanity and/or anti-social behavior. There is a no hostage policy for the Orange County Jail. RECRUITMENT PROCESS
Human Resource Services (HRS) will screen all applications to identify qualified applicants. After screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition.Veterans Employment Preference
The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here
to review the policy.Application Screening (Refer/Non-Refer)
Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step.Structured Oral Interview | SOI
Candidates will be interviewed and rated by a panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the candidate's qualifications for the job. Based on the department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure . Eligible List | Score Groups
Once all assessments have been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies.
ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements.
The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination and boosting as follows:
- Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted in accordance with applicable state orders . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason.)
- In addition, depending on assignment and COVID-19 Community Level, workers in certain high-risk settings may be required to wear masks regardless of vaccination status.
The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. EMAIL NOTIFICATION Email
is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account.NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply.
Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com
. FREQUENTLY ASKED QUESTIONS
for additional Frequently Asked Questions.
For specific information pertaining to this recruitment, contact Iolani Kleen at (714) 834-7336 or IKleen@ochca.com
EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply.
Closing Date/Time: Continuous