• Cal State University (CSU) LA
  • Los Angeles, California
  • Dec 16, 2022
Full Time Public Health

Job Description

Bulletin #518176; 12/15/2022

Student Services Professional III
Rongxiang Xu College of Health and Human Services Advising Center

Salary Range: $5,025 - $7,159/Monthly

Work Schedule: Full-Time, Monday - Friday, 8:00 a.m. to 5:00 p.m.; Temporary appointment expires on or before one-year from date of hire, may be extended, may become permanent; exempt classification.

Essential Functions: Under general supervision, the incumbent will serve as a Lead Student Services Professional for the Rongxiang Xu College of Health and Human Services Advising Center. The Lead Advisor will work as part of an advising team assisting students. Responsibilities include student advising, overseeing comprehensive advising services provided by SSPs, developing advising workshops and utilizing best practices to assist at risk students in need of additional services. The lead advisor will: provide support for other SSPs which include gathering and analyzing advising data and presenting results as requested; participate in university-wide activities such as orientation, outreach activities, and other campus events involving community and educational partners; provide training to new advisors, faculty, and other appropriate administrators or staff; and keep current on university policies and procedures and communicate any changes or modifications to SSP's. Working with the Director of Student Success and Advising, the lead advisor will develop strategies to improve graduation rates and student retention within the college by assisting with administrative planning to develop creative solutions related to advising service and delivery.

Required Qualifications & Experience: Division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. Equivalent of three years of progressively responsible professional student services work experience. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. The candidate must possess a high degree of judgment, or persuasiveness, imagination and professional skills and knowledge related to advising and wider student support services. Must be computer literate and be proficient in standard word processing and database software including Microsoft Word, Excel, Outlook and PowerPoint and have an understanding of standard office procedures. Demonstrate excellent communication and interpersonal skills, including the ability to communicate by phone, email and in group settings. Must possess excellent organizational, written and oral communication skills. Must be able to plan, organize and prioritize work; develop and maintain database systems; establish and maintain effective working relationships with others; exercise tact, courtesy, alertness and good judgment when responding to others. Must be able to multi-task, complete assignments in a timely fashion, and work under pressure. Demonstrated interest and ability to work in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who may apply for the position.

Desired Qualifications: Bachelor's or master's degree in a related field from an accredited university. Academic advising experience with lower and upper division courses and with majors in the Rongxiang Xu College of Health and Human Services. Previous experience working on a college campus. Familiar with GET/PeopleSoft, or other university operating systems. Knowledge of general university policies and procedures.

CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to OfficeHRM@calstatela.edu.

California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California.
As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

Closing Date: Review of applications will begin on December 29, 2022 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION.

The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment.

In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs.

Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer.

To obtain employment information for the impaired call:
TDD Line (323) 343-3670
24-hour Dial-A-Job Line (323) 343-3678
Closing Date/Time: Open until filled

Job Address

Los Angeles, California 90032 United States View Map