Senior Social Worker - Adult Protective Services Family Self-Sufficiency

  • Orange County, CA
  • Orange County, California
  • Sep 27, 2022
Full Time Human and Social Services
  • Salary: $71,240.00 - $88,608.00 Annually USD

Job Description

Adult Protective Services
Family Self-Sufficiency

This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. (PST) when the needs of the County are met. Qualified applicants are encouraged to apply immediately. The Eligible List established from this recruitment will be used to fill current and future Senior Social Worker vacancies until the next recruitment.

The County of Orange, Social Services Agency (SSA) Senior Social Workers (SSW) are responsible for the identification, assessment and treatment of a variety of complex social issues associated with such areas as adult abuse, child abuse, domestic abuse, dependency, adoptions, guardianship, protective services and individual and/or family social functioning. Senior Social Workers analyze, evaluate and treat individuals and families facing a variety of social and economic challenges

Click below video link to learn more about the Senior Social Worker position.

SSA is seeking candidates who are passionate, empathetic, resilient, driven, and persistent to get the job done accordingly.

This recruitment will be used to fill current and future vacancies in the following programs:
  • Adult Services-Adult Protective Service
    The SSW in this program will respond to and investigate allegations of elder and dependent adult abuse and neglect. SSW are responsible for documenting their interactions and findings into the County of Orange data base, providing crisis intervention, establishing linkages with local community agencies, and providing resources to clients when deemed appropriate.
  • SSWs are also responsible for providing case management services to APS Clients who require additional assistance in stabilization, while minimizing or alleviating the risk of abuse or neglect including self-neglect.
  • Family Self Sufficiency-Domestic Abuse Services Unit (DASU)
    The SSW in this program is responsible for working with victims of domestic abuse to achieve safety and self-sufficiency. The SSW is expected to work collaboratively with Case Managers (CM), Employment and Eligibility Specialists (EES), and internal/external partners to identify and address barriers and safety issues for CalWORKs participants that disclose domestic abuse. DASU SSW works as part of a multi-disciplinary team to develop individually tailored case plans that meet the needs of the client and meet the requirements of the CalWORKs program. The DASU SSW responsibilities include, but are not limited to:
    • Completing initial and ongoing assessments of safety and eligibility to the Domestic Abuse Program
    • Determining and addressing risk factors and barriers which limit Welfare-to-Work (WTW) participation
    • Continually assess risks of dependent adults and the elderly
    • Coordinate conferences, case plans, and supportive services with CMs and EESs
    • Engage, motivate, and empower clients to participate in therapeutic and employment related services and activities
    • Complete case notes, DASU forms, and short summaries in the CalWIN system
The work locations are throughout Orange County. The incumbent may be placed in Social Services Agency Office located in Anaheim, Cypress, Laguna Hills, or Santa Ana.

The essential functions of the position vary according to the program assignment, which includes but are not limited to:

  • Investigate allegations of abuse and neglect of elders and dependent adults
  • Assess the harm and risk of an elder, dependent adult or domestic relationship participant for neglect and abuse
  • Completes investigations, assessments, and intervention plans in an accurate and timely manner in accordance with established policies and procedures
  • Utilizes good judgement in assessing situations, and makes appropriate referrals to other resources
  • Documents ongoing narrative information in the case record
  • Provide case management services
  • Work with stakeholders, such as: law enforcement, County agencies, Community agencies, medical professionals, etc.
  • Attend collaborative meetings
  • Conduct follow up State mandated home visits and unannounced field visits
  • Supervise SSW interns
In addition, depending on the work assignment, candidates hired as an SSW may or will:

  • Respond to cases within Orange County
  • Sit for periods up to one hour or longer while driving to home visits
  • Sit or stand for periods up to one hour or longer while in the field
  • Climb and descend flights of stairs during home visits
  • Be exposed to unsanitary environments
  • Work with clients who have communicable diseases, substance abuse, domestic issues, criminal history, and mental/behavioral issues
  • Be exposed to profanity, disturbing photos, foul language, safety and health hazard, and verbal abuse from clients
  • Work outdoors in all types of climatic conditions including inclement, very hot and/or cold weather
  • Drive personal vehicle with a valid car insurance to drive within Orange County vicinity
The work locations are throughout Orange County. The incumbent may be placed in Social Services Agency Office located in Anaheim, Cypress, Laguna Hills, or Santa Ana.

Work schedules will vary depending on program needs. Some positions may also be assigned to be On-Call, evening or night shift, including weekends and holidays. Work schedules are subject to change, based on the needs of the department.

  • On-Call (voluntary) pay
  • Night shift differential pay
  • Bilingual pay is available to positions requiring bilingual skills. Candidates must pass the bilingual exam to be eligible for the supplemental pay.
The ideal candidate will have experience and/or training assessing safety and risk to dependent adults and the elderly. The ideal candidate will also have experience writing reports in a professional capacity. In addition, candidates will also demonstrate experience and/or training in the following competencies:

  • Utilizing Microsoft Word, Excel, Outlook, Teams and WebEx
  • Ability to learn new computer software/programs utilized by SSA

Client and Result Focus
  • Creating a climate of client-centered service to include confidentiality, privacy, comfort, emotional support, mutual trust, and respect.
  • Providing services without judgment to a segment of clients that need assistance.
  • Staying clear and focused on what is expected or needs to accomplish.
Record keeping and Confidentiality
  • Maintaining and safeguarding client's information for privacy.
  • Gathering information by asking appropriate questions and obtaining accurate facts.
  • Having the knowledge/understanding of the investigation procedures and how to effectively plan and investigate in collaboration with law enforcement agencies.
Critical Thinking, Decision Making and Fact Finding
  • Attending to all pertinent facts and ensuring that claims are backed by evidence. Showing commitment to a decision after it is made. Producing report than can be trusted.
Environmental Exposure Tolerance
  • Having the willingness to work outdoors in all conditions, around unpleasant conditions such as extremes odors, noise, filth, dust, vermin, confined space, and combative individuals.
Safety Focus :
  • Knowing and adhering to all work safety practices/protocols, recognizing potential hazards in the work environment, and anticipating emergency by making necessary preparations.
Adaptability and Attention to Detail
  • Adjusting quickly to changes in assignment and priorities, and willing to work irregular hours or varying work schedules. Checking report to ensure completeness and accuracy.
Handling Stress
  • Maintaining a positive composure in the face of high workload, conflicting work demands, ambiguous assignments and interruptions/distractions.
Professional Integrity and Ethics
  • Willing to do the difficult but right thing.
Listening, Oral Communication and Writing Skills
  • Showing attention through verbal and non-verbal cues. Adjusting vocabulary and formality according to the audience and purpose. Writing effectively by using correct English grammar, punctuation, and spelling, including producing written information that is appropriate for the intended customers.
Relationship Building
  • Maintaining an open and approachable manner, building rapport with others, and developing work relationships, contacts, and networks.
Please review the SSW minimum qualifications by clicking here .

The newly hired SSW must complete Induction Training for a specific assignment. This includes mandatory trainings in a classroom-type of setting, learns field shadowing, and simulation training. Vacation /time off requests may not be permitted while in training; however, the department will grant approval on a case by case basis.

Candidates will be required to undergo a background clearance check from California Department of Social Services (CDSS) and Community Care Licensing (CCL) and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.)

Click here to learn more about the physical, mental, and environmental conditions for this position.

  • Application Screening: (Refer/Non-Refer) Human Resource Services (HRS) will initially screen applications for the minimum and desirable qualifications. Only those applications that meet the required qualifications will be referred to the next step.
  • Online Assessment: (Weighted 100%)The online assessment will be scored and will cover required job related; behavioral competencies needed for this position. Only the highest scoring candidates will be referred to the next step in the recruitment process.
Eligible List:
Human Resource Services (HRS) will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies.

Veterans Employment Preference Policy, Effective 9/15/2020
The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings.

Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure.

Please see below for important information regarding COVID-19 related recommendations.

Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details.


Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account.

NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply.

Candidates will be notified regarding their status as the recruitment proceeds via email through the site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "" and "" If your email address should change, please update your profile at .


Click link below for additional Frequently Asked Questions.
Frequently Asked Questions | Human Resources Services - Orange County, California (

For specific information pertaining to this recruitment, please contact Cindy Silva at (714) 245-6216 or .

Orange County, as an equal employment opportunity employer,
encourages applicants from diverse backgrounds to apply.

Closing Date/Time: Continuous

Job Address

Orange County, California United States View Map