Social Worker II - Family Health Services - Limited Term (Open)

  • County of San Mateo, CA
  • Redwood City, California
  • Aug 17, 2022
Full Time Human and Social Services Public Health
  • Salary: $73,528.00 - $91,915.20 Annually USD

Job Description

Note: This recruitment schedule was amended on 08/30/2022 to extend the Final Filing Date. This recruitment has been changed to "Continuous."

The Family Health Services Division of the Health System is seeking a Social Worker II. Currently, there is one, limited term vacancy.

California Children's Services (CCS) Program provides health care services, including diagnostic, treatment, dental, medical case management, physical therapy, and occupational therapy services, to children from birth up to 21 years of age. The focus of CCS program is to provide family-center care for children with special health care needs through an integrated and coordinated delivery system.

Social Worker II will provide skilled social work services to clients and their families who may present with bio-psycho-social issues. The successful hire will also provide consultation to healthcare staff regarding the impact of the bio-psycho-social, cultural, and economic issues when managing client's health care needs.

Social Workers II,
under supervision, investigate the need for and provide a variety of social services to persons eligible for social services and perform skilled casework functions in the provision of services to CCS clients and their families. This is the experienced journey level class in the Social Worker series.

Social Workers II are expected to exercise a substantially greater degree of independence and initiative in carrying out their assignments than are employees in the next lower level class of Social Worker I. Employees in the next higher, advanced journey, class of Social Worker III work with only minimal supervision and are expected to have acquired the skills necessary to perform the most difficult intensive casework services in a variety of program areas, and may be assigned lead supervisory responsibilities as required.

The ideal candidate will have the following qualities:
• Be a licensed Clinical Social Worker.
• Have a minimum of 2 years experience as a social worker
• Have extensive knowledge of the community resources in San Mateo County and partnering with other agencies to serve clients and their family members.
• Have knowledge and experience on doing whole child/person assessments looking at Bio, Psycho, Social Cultural, Economic and Environment factor
• Skilled in applying the person centered approach in working with clients and their families
• Have experience using programs including: CMSNet, MEDS, E-Clinical Works, EPIC, MS Outlook, MS Word, MS PowerPoint, MS Excel, MS Publisher.
• Be familiar with the laws, rules, regulations and procedures governing the operation of public social services agencies and the variety of service programs.
• Be highly organized
• Be able to work with multiple disciplines and with various advocacy, parent, and youth groups.
• Able to focus on the details of the daily program activities, while maintaining a broad perspective of the agency's philosophy, standards and requirements as a whole.
• Be an effective analyzer and problem solver, able to exercise sound judgement in decision-making.
• Be a skilled communicator experienced in preparing and presenting oral and written reports.
• Be able to maintain effective, cooperative and understanding work relationships with clients from a variety of diverse backgrounds, representatives of other units and agencies, and others contacted during the course of the work.
Examples Of Duties
  • Provide intensive, highly skilled casework services with patients or clients and their relatives.
  • Identify and outreach to clients and their families who may require intensive case management services.
  • Support and advocate for clients/families out in the field (as needed) for home visits or appointments in efforts to assist in expressing their concerns/needs and accessing services.
  • Provide brief counseling, crisis intervention, and conflict resolution to address psychosocial issues that may arise.
  • Support clients/families with adjustment to illness/disability or loss/grief. Make referrals for ongoing counseling services as needed.
  • Provide information and/or make referrals to community-based resources that will support the overall well-being of the client/family.
  • Monitor status of referrals and assist clients/families in completing forms.
  • Actively participate in Youth Advisory Committee and Family Sub-Committee meetings to support their involvement to improve the CCS program.
  • Follow-up with transition youth ages (16-21yrs) by completing brief assessment to identify area of support (such as: school, work, medical care, or social services) that will promote independence and preparation to adulthood.
  • Collaborate with CCS Youth Advisory Committee Facilitator (Community Worker) to plan and co-facilitate the CCS Youth Advisory Committee meeting including, preparing materials and contacting/recruiting members to attend meetings and sharing information with members as needed.
  • Collaborate with Community Worker to develop monthly newsletter with housing and other resources to be shared with CCS clients, families and staff.
  • Consult and cooperate with HPSM, school districts, and other community-based organizations to coordinate services.
  • Interpret and apply CCS rules, regulations and policies of the department to clients and applicants.
  • Prepare and maintain casework records, reports, and relevant correspondence.
  • Perform related duties as assigned.
  • Interview clients or patients and evaluate problems presented.
  • Prepare and implement comprehensive treatment or care plans.
  • Consult and cooperate with other divisions of the department and with community agencies and groups in carrying out treatment plans.
  • Prepare social histories with emphasis upon psycho-social factors affecting patients or clients.
  • Interpret programs and consult with individuals and various community groups to provide a better understanding of social aspects of environmental, emotional and physical problems and appropriate methods of alleviating them.
  • Interpret the rules, regulations and policies of the department to clients and applicants.
  • Prepare and maintain casework records, reports, and relevant correspondence.
  • Perform related duties as assigned.

Knowledge of:
  • Principles of individual, group, and community behavior.
  • Scope and nature of current problems in the field of social work.
  • Social work methods and procedures.
  • Social service programs, and State and Federal legislation.
  • Techniques and principles of interviewing and counseling and problem solving methodology.
  • Social and community resources and awareness of how to identify, develop, and properly utilize these resources.
Skill/Ability to:
  • Understanding and implementing the agency's programs, policies and procedures.
  • Implementing caseload management techniques.
  • Establishing rapport with clients and their families in working toward solutions to their problems.
  • Analyzing problems and needs of clients and developing courses of action which lead toward constructive solutions.
  • Speaking and writing effectively.
  • Establishing effective working relationships with other employees.
  • California class C driver license or equivalent.
Education: Satisfactory completion of 30 semester units of social welfare and/or appropriate behavioral science courses.

Experience: Two years experience performing duties comparable to those of a Social Worker I or higher in San Mateo County.

Substitution: Possession of a Master's Degree in Social Work from an accredited school of Social Work.
This is a limited term, at-will position. Limited Term Employees are assigned to assignments not to exceed three years. They receive medical and dental benefits, similar to regular employees, and a defined contribution retirement plan.

Information for current County employees: Current and regular San Mateo County Employees who are interested in this assignment must submit application materials and compete in the selection process. If you are successful in the selection process and are being considered for the assignment, HR will work directly with you and/or your department for options. Please note that there is no guarantee that you will be allowed by your department to rotate into this assignment nor are your departments obligated to allow you to take on this assignment. The salary range for this position is "as is" and non-negotiable.

If you are interested in being considered for this limited term position the following items must be submitted via e-mail:
  • Cover letter with responses to Supplemental Questions (maximum of 2 pages)
  • Resume
Apply immediately. This recruitment is open on a continuous basis and selections may be made at any time within the process.

This is a continuous recruitment which may close at any time. The final filing date will be posted 5 days in advance in the County of San Mateo Human Resources Department.

Supplemental Questions:
1. This position requires possession of a valid California class C driver license or equivalent. Do you have a valid driver's license?
2. Please provide your California driver license: a) class; b) number, and c) expiration date.
3. The Social Worker II classification requires satisfactory completion of 30 semester units of social welfare and/or behavioral science courses plus two years of case management experience comparable to a Social Worker I OR a Master's Degree in Social Work (MSW). Please tell us how you meet this requirement.
4. Describe in detail a case that demonstrates your experience working with a multi-disciplinary team, from a variety of programs, when providing care and services for your client. Include a) your role; b) the client; c) the members of the multi-disciplinary team; and d) the outcome. Be specific.

Please submit the above listed materials via email to:

Susan Flores , Clinical Services Manager II - Nursing, Family Health Services

Please include the words " Social Worker II - Limited Term Position " in the subject line of email submission. All submitted materials must be in a Word or PDF format.

Application materials will be reviewed as they are received, and well-qualified candidates will be contacted for an interview. Please be prepared to submit documentation regarding your credentials upon request.

NOTE : Application materials are only accepted via e-mail. Materials sent via regular mail and/or fax will not be accepted. Submittals that do not include all required elements (cover letter with responses to supplemental questions and a resume) will not be considered.

The County of San Mateo is a diverse, inclusive workplace, where employees are valued and respected for their different perspectives, experiences, backgrounds, and contributions.

We are proud to be an Equal Employment Opportunity Employer.

Job Address

Redwood City, California United States View Map