MBA Program Coordinator (517334)

  • Cal State University (CSU) Monterey Bay
  • Seaside, California
  • Jul 30, 2022
Full Time Education and Training

Job Description

Description:

Classification: Student Services Professional II
Anticipated Hiring Salary: Mid to high $4,000's/month
CSU Salary Schedule
Hours: Full-time / 40 hours per week
FLSA: Exempt

Priority Screening Date: August 30, 2022
Recruitment Status: Extended

ABOUT CSUMB

Powered by an inspiring Founding Vision Statement, California State University, Monterey Bay (CSUMB) is a mid-sized comprehensive baccalaureate and masters granting university whose staff and faculty help transform student lives through a focus on student success and engagement through project-based learning, service learning in its regional community, and the promotion of multicultural and global perspectives on and beyond campus. CSUMB is both a Minority Serving Institution (MSI) and a Hispanic Serving Institution (HSI) and has a vibrant, diverse student body of over 7,400 students. The university's Strategic Plan prioritizes inclusive excellence through recruiting and investing in the development of a diverse body of faculty, staff, and administrators. CSUMB's sustainability initiative is to be carbon neutral by 2030. The university's faculty and staff, many of whom live in the East Campus housing development, appreciate living and working so close to the shores of the beautiful Monterey Bay. As one of the 23 campuses in the California State University (CSU) system, CSUMB offers excellent benefits, including access to below-market-rate campus housing and competitive salaries for faculty and staff.

PURPOSE:

Under the general supervision of the Associate Dean for the College of Extended Education and International Programs, and with daily oversight by the Masters of Business Administration Program Director, the incumbent performs moderately complex professional student services work. The incumbent provides services that support and enhance the student learning experience in the MBA and Extended Education graduate programs.

ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following:
  1. Student Services: Coordinates all registration processes and graduation requirements for students. In collaboration with educational partners, communicates campus policies and procedures to students, identifies and assists in resolving student issues related to admissions, records and registration, financial aid, graduation requirements and transition to alumni status. Ensures students are meeting all degree requirements, communicates campus policies and procedures and refers students to campus resources and services. Collaborates with student services departments (e.g., Admissions, Registrar, Financial Aid, Student Accts) to ensure services are working effectively in support of student success and to meet program goals. Works to identify and recognize program needs and works to develop and implement approaches that will meet the needs of the program in collaboration with the program director.
  2. Admissions: Coordinates the MBA program admission process with the program's educational partner and program director. Conducts evaluations of all courses and credits completed by applicants for the purpose of meeting program specific admissions requirements. Collaborates with the admissions office for the admissions of applicants into the program. Updates and maintains an applicant tracking system and produces and analyzes reports.
  3. Carries out day-to-day assignments that impact CSUMB's enrollment goals for the MBA program. Coordinates and promotes special events and activities to increase student success and retention. Assists in coordinating activities with other campus departments. In collaboration with the program director and the OPM partner, ensure the program's microsite is updated accordingly. Increases public awareness of the program and activities.
  4. Maintains electronic student files, transcripts and records; ensures strict confidentiality and security of academic records. Coordinates data entry and tracking for AACSB accreditation. Under the direction of the program director, coordinates the development of an alumni network, ensuring that all graduates are regularly contacted and analyze student success.

Other Functions:

Working knowledge of the practices, procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior.

KNOWLEDGE, SKILLS AND ABILITIES:

Working knowledge of the practices, procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior.

Ability to: interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements; obtain factual and interpretative information

through interviews; reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine matters where required; recognize multicultural, multi-sexed and multi-aged value systems and work accordingly; establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office.

MINIMUM QUALIFICATIONS:

Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis.

Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master's degree in a job-related field may be substituted for one year of the professional experience.

PREFERRED QUALIFICATIONS/DESIRABLE EXPERIENCE:

Master's degree preferred. Knowledge of, recruitment, admission, enrollment, advising, retention, graduation, and other student and administrative services that support and enhance student learning. Excellent customer service, information literacy, and critical thinking skills. Exceptional ability to communicate verbally and in writing in a professional, persuasive, and tactful manner. A sincere desire to assist students. Technical fluency with Microsoft Office Suite, Oracle-PeopleSoft/CMS baseline system; G Suite (Gmail, Docs, Drive, and Calendar); intranet drives; and internet browsers.

SPECIAL CONDITIONS OF EMPLOYMENT & POSITION DESIGNATIONS:
  • All offers of employment are contingent upon the successful completion of a background check (including a criminal records check).
  • The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
  • This position will have a duty to report to the Campus Title IX Officer information pertaining to victims of sex discrimination, sexual harassment, sexual misconduct, dating/domestic violence, and stalking as required by CSU Executive Order 1095.
  • This position has been designated as a sensitive position with access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards.
  • This position is required to comply with confidentiality requirements outlined in the Department of Education's Family Educational Rights and Privacy and California's Educational Code Chapter 13 regarding sensitive student issues.
  • Must possess and maintain a valid license to drive in the State of California, pass the Defensive Training Class, and be insurable under the University's liability coverage.
  • May require occasional evenings and/or weekend work.

PHYSICAL ENVIRONMENT:

Office environment with standard equipment and tasks. Position requires working at a computer and desk for extended periods of time. May require travel between campus offices and off-campus locations.

The health and safety of our students, faculty, and staff remain our highest priority. While on campus, students, faculty, staff, and the community will be expected to follow all campus safety mandates.

Per the CSU COVID-19 Vaccination Interim Policy, all students and employees are required to submit their vaccination status to the Otter Vaccination Registry and are encouraged to be vaccinated.

BENEFITS/PERKS:

CSUMB offers a premium benefit package that includes outstanding vacation, health, dental and vision plans; membership in the California Public Employees Retirement System (CalPERS); and 14-paid holidays a year. For more information, visit CSU System Benefits . Additionally, as a perk, the University Corporation at CSU Monterey Bay provides access to affordable campus housing based on availability; visit Schoonover Employee Housing for more information.

APPLICATION PROCEDURE:

For full consideration, applicants must complete the required online application prior to the priority screen date found at Careers at CSUMB. Application submissions received after the application screening date will be reviewed at the discretion of the University. Materials submitted become the property of CSUMB and will not be returned.

CSUMB is not a sponsoring agency for staff or management positions.

Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting University Personnel at (831) 582-3389 or email universitypersonnel@csumb.edu . All employees must be eligible for employment in the U.S.

GENERAL INFORMATION:

CSUMB hires only individuals lawfully authorized to work in the United States and is an E-Verify employer. In compliance with federal crime awareness and campus security legislation, including the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics, you can view the notice of availability and access the Cal State University, Monterey Bay annual security and fire safety reports at https://csumb.edu/clery/asr-and-fsr-notices-availability/ .

CSUMB is a smoke and tobacco-free campus.

AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER:

CSUMB is an Equal Opportunity Affirmative Action employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability.

Closing Date/Time: Open until filled

Job Address

Seaside, California United States View Map