Compliance and Communications Specialist (516239)

  • Stanislaus State
  • Turlock, California
  • Jul 15, 2022
Full Time Community Relations or PR and Marketing Regulatory and Licensing

Job Description

    • Position Summary
    • (Classified as: Administrative Analyst/Specialist, Non-Exempt, Range I)

      Full-time position available on or after September 1, 2022 for Financial Aid.

      Under general direction, the incumbent is responsible for implementing all compliance requirements for Federal, State, CSU, and University regulations. The incumbent will ensure that the Financial Aid website, and communications are up to date and meeting all financial compliance requirements. The incumbent will lead the work for student communication and ensure that we are communicating with the students in a timely and appropriate fashion. The incumbent will ensure that we are meeting all federal requirements for consumer information regulations. The incumbent will assist the system analyst in ensuring that processes meet all federal regulations.

    • Job Duties
    • Duties include but are not limited to:
      • Researches federal regulations regarding subsequent ISIRs and develops policy/procedure for managing subsequent ISIRs.
      • Imports all Federal and State ISIR files into software system.
      • Analyzes ISIR's sent to institution to identify problems and resolutions. ISIR problems can include mismatch information between aid application and student records, students already awarded and a new ISIRs received with updated financial information, new database matches flagged, EFC does not match our records, conflicting information, etc.
      • Creates and runs queries to identify electronic applications (ISIRs) that have not been loaded into the system and analyzes data to identify solutions.
      • Works with Asst. Director and AAS II to determine issues and develops recommendations for automated solutions.
      • Works with Financial Aid Advisors to repackage awards when EFC changes after initial awards have been made.
      • Serves as functional lead for development of queries to identify and resolve common problems.
      • Develops and documents procedures.
      • Keeps current with ISIR changes and known issues.
      • Researches federal and state regulations and develops policies and procedures to ensure University compliance with all applicable laws and rules related to federal, state, and institutional aid.
      • Has thorough knowledge of policies, procedures, and regulations for Title IV program as well as State programs to ensure compliance, confidentiality, and security of information.
      • Coordinates with staff for training on new procedures.
      • Regular review of the website content, communications and consumer materials.
      • Coordinate with other departments such as Student Accounting, Records, and University Administration to maintain compliance.
      • Analyzes and evaluates student files and ensures that staff is following established policies and procedures in the following areas: professional judgment decisions, R2T4, file verification, etc.. Identifies problems and develops solutions.
      • Monitors the operational and fiscal reports from COD and SAIG to ensure accountability of funds. Assists Assistant Director with the coordination and preparation of University's FISAP report and CSU Financial Aid Database report.
      • Prepares department for audits and meets with auditors.
      • Coordinates all gainful employment reporting to the Department of Education.
      • Leads the work for student communications and ensures that we are communicating with the students in a timely and appropriate fashion.
      • Reviews all communications (emails, pamphlets, and website) to ensure that the information is accurate and meeting all federal requirements for consumer information.
      • Monitors federal and state regulatory changes to ensure that the university is in compliance.
      • Coordinates the Pell Grant awarded to students.
      • Researches and analyzes federal policies and procedures for administering and coordinating the PELL Grant program.
      • Develops institutional policy and procedures
      • Maintains communication with the Department of Education (DOE), National Student Loan Data System (NSLDS) and Common Originations and Disbursements (COD) on a regular basis in regards to student records account reconciliation, and availability of funds.
      • Confirms eligibility of Pell Grant recipients before disbursement of funds and conducts revisions of financial aid awards.
      • Reconciles fund disbursements for Pell Grant recipients with COD on a monthly basis and at the end of the academic year.
      • Reconciles Pell Grant balances with Financial Services to maintain availability of funds with CSUS.
      • Publicizes grant availability and application procedures each year.
      • Responsible for coordination of NSLDS and the COD systems.
      • Researches and analyzes state regulations for the California Dream Act.
      • Develops policies and procedures for Dream Act.
      • Reviews all Cal ISIRS and determines student eligibility for SUG or Cal Grant.
      • Coordinates all reporting on Dream Act students to the Chancellor's Office.
      • Researches and analyzes state regulations for the Middle Class Scholarship.
      • Makes recommendations for Middle Class Scholarship policies and procedures.
      • Evaluates student eligibility for Middle Class Scholarship and ensures students meet eligibility requirements.
      • Reports Middle Class Scholarship payments and student enrollment to the California Student Aid Commission.
      • Other duties as assigned.

    • Minimum Qualifications
    • Education: Bachelor's degree and/or equivalent training OR a combination of education and experience which provides the required knowledge and abilities.

      Experience: Minimum of two years of administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs.

    • Preferred Qualifications

      • Ability to research basic regulatory issues and provide concise analysis and recommendations.
      • Possess strong interpersonal and effective analytical and problem-solving skills, professional judgement and knowledge of student accounting.
      • Experience working with relational database systems. PeopleSoft, and MS office suite.
      • Experience with the Federal Common Originations and Disbursement (COD) system, NSLDS, and WebGrants.

    • Knowledge, Skills, Abilities

      • General knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods.
      • Working knowledge of general practices, program, and/or administrative specialty.
      • Basic knowledge of and ability to apply fundamental concepts.
      • Working knowledge of budget policies and procedures.
      • Ability to learn, interpret, and apply a wide variety of policies and procedures relating to and impacting the applicable program, organizational unit, and/or administrative specialty.
      • Knowledge of basic methods and procedures for research and statistical analysis and the ability to apply them.
      • Ability to analyze data and make accurate projections using business mathematics and basic statistical techniques.
      • Ability to organize and plan work and projects including handling multiple priorities.
      • Ability to make independent decisions and exercise sound judgment.
      • Ability to compile, write, and present reports related to program or administrative specialty.
      • Demonstrated ability to establish and maintain effective working relationships within and outside the work group and serve as a liaison for the organizational unit.

    • Special Conditions
    • CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at:

    • Salary Range
    • Anticipated salary will be $3,288 - $3,617 per month plus excellent paid benefits. Salary will depend on the qualifications of the successful finalist. (Full Admin Analyst/Specialist, Non-Exempt 12 Mo range: $3,288 - $ 6,347 per month)

    • Compensation & Benefits
    • Commensurate with qualifications and experience. As a member of the 23-campus CSU System, we offer an extremely competitive benefits package that includes, but is not limited to, outstanding vacation, health, dental, and vision plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 14 paid holidays a year. Link to Bargaining Unit: 9 Benefits Summary: CSU Employee Benefit Summary

    • How to Apply
    • To be considered, qualified candidates must submit a completed Stanislaus State online employment application, cover letter, and resumé. Applications are accepted electronically only. Please note that failure to completely fill out each section of the online application may result in your application not receiving consideration. To apply online, please click the "Apply Now" button on this page.

      Applications will be processed in accordance with Article 9.3 of the CSU/CSUEU Memorandum of Understanding. Preference will be given to qualified individuals currently employed at CSU Stanislaus in bargaining units 2, 5, 7, and 9 except when it is determined that it is necessary to appoint outside applicants to meet the best interest of the campus by obtaining specialized skills and abilities not available from current employees.

    • Application Deadline
    • OPEN UNTIL FILLED; SCREENING TO BEGIN ON OR AFTER JULY 29, 2022 (Applications received after the screening date will be considered at the discretion of the university.)

    • Criminal Background Clearance Notice
    • Satisfactory completion of a background check (which includes checks of employment records, education records, criminal records, civil records; and may include motor vehicle records, professional licenses, and sex offender registries, as position requires) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

    • Additional Information
    • Campus & Area
      California State University, Stanislaus serves the San Joaquin Valley and is a critical educational resource for a six-county region of approximately 1.5 million people. The University is fully committed to creating a culture of diversity and inclusion - one in which every person in the University community feels safe to express their views without fear of reprisal. Widely recognized for its quality academic programs, the University has 10 nationally accredited programs and 662 faculty members. 94 percent of full-time faculty holds doctorates or terminal degrees in their fields. The University offers 43 undergraduate majors, 16 master's programs, 7 post-graduate credentials, a doctorate in education and serves more than 10,000 students. New instructional facilities have been built for the unique pedagogy of professional programs, laboratory sciences and performing arts.

      Stanislaus State continues to receive national recognition with its ranking as one of the best 384 colleges in the nation by The Princeton Review. The University was one of 12 public universities in the nation to be recognized by the American Association of State Colleges and Universities for demonstrating exceptional performance in retention and graduation rates. In addition, U.S. News and World Report ranks Stanislaus State in its top 10 among public universities in the West, while Washington Monthly honored Stanislaus State as the West's No. 1 university for the money. Stanislaus State also is recognized as a Hispanic-Serving Institution (HSI) by the U.S. Department of Education.

      Clery Act Disclosure

      Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the annual security report (ASR), is now available for viewing at The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Stanislaus State for the previous three years. A paper copy of the ASR is available upon request by contacting the office of the Clery Director located at One University Circle, Turlock, CA 95382.

      Equal Employment Opportunity

      The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered veteran status, or any other protected status. All qualified individuals are encouraged to apply. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised 7/21/17, as a condition of employment.

      Applicants requiring necessary accommodations to the application process may contact the Human Resources Department at (209) 667-3351. California Relay Service is available at (800) 735-2922 voice and (800) 735-2929 TDD. As a federal contractor, we are committed to attracting a diverse applicant pool. Please consider completing the Voluntary Self-Identification of Disability form (your response will not be shared with the search committee) at: Voluntary Self-Identification of Disability PDF Form.

      CSU Stanislaus hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

    • The individuals who appear to be the best qualified for this position will be contacted by telephone or email for an interview.


Closing Date/Time: Open until filled

Job Address

Turlock, California 95382 United States View Map