Project Rebound Program Coordinator - Student Services Professional IV (514819)

  • Cal State University (CSU) East Bay
  • Hayward, California
  • Jun 09, 2022
Full Time Education and Training Project Management

Job Description


Salary and Benefits

Salary Range: $5,351.00/month to $7,633.00/month. PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $5,351.00/month to $5,834.00/month.

Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 13 paid holidays, one personal holiday and tuition fee waiver.

For more information on the benefits program, please visit

About Cal State East Bay

Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). With an enrollment over 15,800 students, Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability.

About the Position

Project Rebound is a special admissions and support program for formerly incarcerated students. Founded in 1967, Project Rebound has helped hundreds of students earn California State University degrees, while working to promote restorative justice, reduce recidivism, and empower individuals through higher education.

Reporting to the Executive Director, the Project Rebound Program Coordinator will be responsible for day-to-day operations related to building recruitment pathways for currently or formerly incarcerated persons, fostering the academic success of current students who were formerly incarcerated, as well as developing peer and mentorship programs for formerly incarcerated students to successfully pursue higher education degrees, specialized skilled degrees, or career pathways upon their graduation.

The Program Coordinator will facilitate the enrollment of all formerly incarcerated students who meet program qualifications, assess students' academic and personal needs, and provide access and information about appropriate University and community services for re-entry and matriculation processes. The Program Coordinator serves as the liaison between Project Rebound and campus Admissions, Financial Aid, Advising, Counseling, and other departments that promote the success of Project Rebound students.


The Program Coordinator is responsible for coordinating the Project Rebound program which supports the higher education and successful reintegration of formerly incarcerated individuals wishing to enroll and succeed at Cal State East Bay.
  • Organize and conduct on- and off-campus outreach and recruitment of formerly incarcerated students.
  • Plan and conduct informational sessions held at jails, prisons, juvenile justice centers, community colleges, community organizations, or other avenues.
  • Develop outreach material with up-to-date information about the application process and financial aid.
  • Create and maintain a user-friendly and accessible program website to promote services of Project Rebound.
  • Communicate with prospective applicants and guide them through the admissions and financial aid process.
  • Work with relevant offices within Academic and Student Affairs (such as the Registrar's Office, Admissions, Financial Aid Office, and Graduation Evaluations) to streamline processes, remove barriers, and ensure timely academic enrollment.
  • Support enrolled students with their academic success and pursuit of higher education degrees or career options
  • Provide mentoring, training, and support for academic, career, or life skills success.
  • Build a campus culture that is welcoming and supportive of the success of formerly incarcerated students.
  • Develop and maintain strong relationships and partnerships with faculty, staff, and administrators in various departments on campus, local community colleges, and key stakeholders and partners in the external community that promote the success of Project Rebound.
  • Develop and maintain comprehensive records, files, and tracking and statistical data on applications, admissions, retention, and graduates, as a means of expanding the program and articulating the expansion of services available to Project Rebound students.
  • Maintain regular communication with enrolled and prospective Project Rebound students (including currently incarcerated individuals) in order to provide counsel, experience-based advice, and additional customized support as needed to help students apply, matriculate, and stay on track to graduation.

Required Qualifications
  • Demonstrated commitment to the education and empowerment of people whose lives have been directly impacted by the criminal legal system.
  • Demonstrated experience and skills to successfully navigate a university campus, mentor students and guide them towards academic and career success, and effectively build a community among formerly incarcerated students, across the university, and with external communities.
  • Experience working with currently and/or formerly incarcerated individuals; recognition of the importance of education to formerly incarcerated individuals and society as a whole.
  • Ability to be sensitive and demonstrate understanding, and concern for others without being judgmental.
  • Ability to establish and maintain collaborative working relationships with various campus constituents.
  • Ability to handle conflict resolution, problem-solve, counsel, as well as facilitate conflict resolution.
  • Ability to create peer support groups and facilitate peer mentoring programs.
  • Ability to analyze complex situations accurately and adopt effective course(s) of action.
  • Ability to advise students individually and/or in groups on complex student related matters.
  • Demonstrated excellent oral and written communication skills.
  • Excellent interpersonal skills using tact, patience, and courtesy.
  • General knowledge of principles, practices and trends of student services.
  • General knowledge of individual and group counseling techniques.
  • Knowledge of MS Office (PowerPoint, Word, Excel) and Google Applications.
  • Must be able to travel to off-campus sites on a regular basis.

Minimum Qualifications
  • Bachelor's degree from a regionally accredited four-year college or university.
  • Upper division or graduate course work in counseling techniques, interviewing and conflict resolution.
  • Equivalent to four years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups, and in analysis and resolution of complex student services problems. A master's degree in Counseling, Clinical Psychology, Social Work or a job-related field may be substituted for one year of professional experience. A doctorate degree and the appropriate internship or clinical training in counseling, guidance or a job-related field may be substituted for two years of the required professional experience for positions with a major responsibility for professional, personal or career counseling.

Preferred Skills and Knowledge
  • Bachelor's degree in Behavioral or Social Science, Education, Social Work, Criminal Justice, or related field.
  • Knowledge of basic CSU Admissions requirements and financial aid for undergraduate admissions effectiveness.
  • Knowledge of The California State University system, East Bay campus and campus support programs.
  • Knowledge of the local, state, and Federal prison systems, including parole, probations, Employment Development Department, and transitional/supportive housing that affects the formerly incarcerated
  • Knowledge of financial and other issues that impact Project Rebound students' access to education.
  • Knowledge of PeopleSoft, OnBase, EAB Navigate (Bay Advisor) and Cascade.

Strong preference will be given to candidates who have succeeded in overcoming barriers similar to those confronting the project's target population (i.e., a formerly incarcerated person). Lived experience of incarceration and/or the criminal legal system is considered an asset.

Condition(s) of Employment

Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position.

All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department.

EEO Statement

As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body.

Other Information

All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website at

In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available at:


Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer.

Mandated Reporter

The incumbent in this position may be considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and will be required to comply with requirements set forth in the CSU Executive Order 1083 as a condition of employment.

CSU Vaccination Policy

CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat. com/policy/9779821/latest/ and questions may be sent to

Closing Date/Time: Open until filled

Remote-eligible (Remote work is a type of flexible working arrangement that allows an employee to work from remote location)


Job Address

Hayward, California 94542 United States View Map