Description The City of Santa Ana is looking for individuals who are results-oriented, possess great attitude, demonstrate creativity and innovation, work efficiently, show a record of success and have a passion for public service. Having highly talented employees provides the best service to our community.
Under general direction, performs professional duties related to development, maintenance and support of citywide software systems. The primary responsibilities are business analysis, planning, acquisition deployment, development of technology solutions, and ongoing support of City business systems and multiple enterprise applications.
The ideal candidate must possess five (5) years of experience as a programmer analyst with an emphasis on business analysis, software development, maintenance and support. A Bachelor's degree from an accredited four-year college or university in Computer Science, Information Systems, Data Processing or extensive coursework in computer programming, database design and development, or related field.
Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is 11:59 PM on Tuesday, June 7, 2022. Applicants are encouraged to submit applications early. Applicants that submit applications after the first review deadline are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review deadline.
Essential Functions Include But Are Not Limited To
Formulates and defines systems scope and objectives on medium to large size Enterprise Wide projects. Prepares estimates of schedule, cost, and resource requirements for development and/or maintenance related projects. Supports existing enterprise applications, plans and performs ERP system upgrades, applying regulatory year end updates and critical environment and application hot fixes, supports process automation tasks and security access. Performs design, development, testing, deployment, user training and support. Responsible for program design, coding, testing, debugging, documentation, and maintenance, using development tools according to IT Application Development standards. Defines business requirements, translates business requirements into detailed functional and technical specifications using design principles and flowcharting techniques and prototype development tools. Work with business users to understand and define requirements, create business documents, and help build business processes, procedures and business rules catalogs. Develop AS IS and TO BE business processes, plan and conduct user acceptance training, Conducts gap analysis, understand business strategic goals, determines opportunities to improve and automate processes and functions.
Designs and develops graphical user interfaces, business rules, reporting, program processing, and data base interfaces. Assigns, supervises, coordinates and reviews the work of principal subordinates and resolves problems arising from work in progress. May perform quality assurance review responsibilities. Performs other related functions as assigned.
CHARACTERISTICS OF SUCCESSFUL PERFORMERS
The successful performer combines technical knowledge in systems and programming with excellent analytical and communication skills to assist customers with information needs, is flexible when working with others and can adapt as a leader or as part of a team. Methodical problem solver with excellent decision making skills. Tactful and diplomatic, uses discretion when dealing with sensitive or confidential data. Minimum Qualifications
Five years of hands on experience as a fully qualified programmer analyst with an emphasis on business analysis, software development, maintenance and support. Graduation from an accredited four-year college or university in Computer Science, Information Systems, Data Processing or extensive coursework in computer programming, database design and development, or any equivalent combination of experience and training that provides the knowledge, skills and abilities listed below.
DESIRABLE KNOWLEDGE, SKILLS AND ABILITIES
Knowledge of: Principles, methods and techniques used in analysis, design, development, testing and implementing software solutions, information system development lifecycle and design principles, principles of relational database design, database architecture and administration, knowledge of various programming languages appropriate to specific business applications or specialized assignments; business processes; operating systems, database design. Experience with enterprise content management systems, business process automation, workflow, records management, document imaging and webform software.
Ability to: perform complex analytical tasks, work efficiently on poorly documented systems; analyze and troubleshoot and remediate application systems errors, identify, recommend and implement improvements to applications systems, effectively communicate technical information to users, work well both independently and as part of a team; perform tasks related to all phases of applications systems analysis and programming; exercise good judgment in decision making; operate with discretion while performing duties which involve highly sensitive data and access to confidential decision processes; understand business system requirements, determine user needs and prepare application requirements, test procedures and user manuals; establish and maintain effective working relationships with customers, co-workers, vendors, and management at all organizational levels; communicate clearly and effectively both orally and in writing; lift and carry objects weighing up to 40 pounds; recognize and respond to alarm sounds and equipment-generated signals.
Possession and retention of a valid California Class C driver's license. Willingness and ability to work irregular hours including evenings, weekends, and holidays as needed.
PHYSICAL REQUIREMENT: ability to lift and carry objects weighing up to 40 pounds;
All applicants are required to complete and submit a City application form online and answer the supplemental questionnaire. Resumes or faxed copies will not be accepted in lieu of the City online application. Stating "See Resume" is not an acceptable substitute for a completed application. To apply, click on the "Apply" link located at the top of this page. New users must create an account first. Click on this link for instructions on how to set up your account and apply for the first time: Online Employment Application Guide.
Applications will be reviewed by the Human Resources Department. Those applicants possessing the most pertinent qualifications will be invited to continue in the selection process, which will include:
Oral Interview Examination (Tentatively scheduled for Thursday, June 16, 2022) : (Weight of 100%) will evaluate the candidates' experience, training, education, and abilities in relation to those factors which are essential for successful performance on the job. Candidates need a minimum passing score in order to be placed on the eligible list.
The City of Santa Ana is an equal opportunity employer. If you consider yourself a person with a disability, you may contact us regarding providing reasonable accommodation.RETIREMENT: Miscellaneous (non-safety)
employeeshired after January 1, 2013, whoare deemed to be new CALPERSmembers,will be enrolled in the2% @ 62CalPERS formula and will contribute 7% of reportable compensation toward this benefit. Miscellaneous(non-safety) employees
hired after January 1, 2013, who are deemed to be existing CALPERS members, will beenrolled in the2.7% @ 55CalPERS benefit formulaand will pay 8% toward cost-sharing.HOLIDAYS:
11 holidays per year plus onefloating holiday. A floating holiday shall be credited at a rate equivalent to the employee's regularly scheduled work shift.SICK LEAVE:
96 hours per year.VACATION LEAVE:
- 1-2 years = 80 hours
- 3-5 years = 120 hours
- 6-15 years* = 124 - 160 hours
- 16-20 years* = 168 - 200 hours
*Includes Longevity Vacation Benefit.MEDICAL & DENTAL INSURANCE:
The City provides comprehensive medical and dental coverage plans for employees and their families.Currently the City pays a maximum of $1,800per month for family medical and $105per month for dental.VISION INSURANCE:
Employees may elect to purchase a City-sponsored vision plan.FLEXIBLE SPENDING ACCOUNT:
Three accounts are available to reduce taxable income for federal, state and Social Security tax purposes: health care ($2,750 annual maximum), dependent care ($5,000 annual maximum), Qualified Transit and Parking ($270 monthly maximum).LIFE INSURANCE:
City paid $50,000 policy plus AD&D. Optional additional coverage is available for employee and dependents at employees' expense.DEFERRED COMPENSATION:
A voluntary deferred compensation 457 plan is available.TUITION REIMBURSEMENT PROGRAM:
Available for eligible employees. Maximum reimbursement is $2,500 per fiscal year.
The above is intended as a summary of some of the benefits available to this classification and does not constitute an expressed or implied contract. For a list of complete benefits or further information, please see the SEIU Memorandum of Understanding (MOU). NOTE:
A more complete set of specifications for this classification may be found on the City's website or on file in the Human Resources Department. The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. The types and levels of employee benefits provided, including City contribution toward benefit costs, are subject to change as a result of periodic contract settlements between recognized employee associations and the City of Santa Ana.
(updated as of 8/5/21)