Educational Technology Application Expert (Information Technology Consultant, Expert Level) (514224)

  • Sonoma State University
  • Rohnert Park, California
  • May 19, 2022
Full Time Information Technology and Communication Services

Job Description


Application Process
This position is open until filled. For full consideration, please submit application, along with cover letter and resume, by 8am on Wednesday, June 1, 2022.

Please review the position description listed above for full scope of responsibilities and qualifications.
Job Summary
Reporting to the Assistant Director of the Center for Teaching & Educational Technology, the Educational Technology Application Expert works collaboratively with academic departments and faculty, other Center for Teaching and Educational Technology (CTET) staff, the Division of Academic Affairs, and Information Technology staff to oversee and actively maintain Sonoma State's Learning Management System (LMS) and other mission-critical campus-supported educational technology applications, including but not limited to Canvas, Zoom, Turnitin, Blackboard Ally, YuJa, and Qualtrics. The incumbent collaborates with subject matter experts, IT, and external vendors to integrate external tools and new features into the LMS, tests functionality to ensure stability, develops appropriate training resources, and implements improvements to the campus community. The incumbent provides both basic (Tier I) and advanced technical support (Tier II) to faculty for the online components of courses, and advanced technical troubleshooting (Tier III) for application specific issues or problems. The incumbent supports the effective use of educational technology tools by leading workshops and trainings for faculty on both technical and pedagogical topics.
Key Qualifications
The incumbent is required to possess an advanced and comprehensive knowledge of LMS technical administration including integrations with third-party systems, student information system databases, and other campus services. This includes possessing working knowledge of related specialties; working knowledge of adult learning theory and instructional design; and the ability to apply this extensive expertise as a generalist or specialist. This foundation would normally be obtained through a bachelor's degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Three years or the equivalent of working experiences using learning management system(s) and other instructional applications is highly preferred. A Master's degree and prior experience in a support role or instructional role within higher education is highly preferred. High proficiency with standard office productivity software such as Microsoft Office and thorough knowledge of Mac OS X, Windows operating systems and hardware with the ability to troubleshoot malfunctions is required. Knowledge of Google Suite, Canvas, and PeopleSoft preferred.
Salary and Benefits
Starting salary placement depends on qualifications and experience and is anticipated to be in the range of $6,249 to $7,990 a month. This is a full time, exempt position, which will lead toward permanent status following the successful completion of a probationary period.

This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 14 paid holidays are offered each year; 13 scheduled on specific days and a Personal Holiday that may be taken any time during the year.

A comprehensive benefits summary for this position is available online by clicking here to be taken to the CSU benefits page.

For eligible employees, CSUEU collective bargaining agreement Article 17.10 will be honored.
Supplemental Information
Sonoma State University is committed to achieving excellence through teaching, scholarship, learning and inclusion. In line with our Strategic Plan and our Seawolf Commitment, our values include diversity, sustainability, community engagement, respect, responsibility, excellence and integrity. We strive to cultivate a community in which a diverse population can learn and work in an atmosphere of civility and respect. We encourage innovation, experimentation and creativity, as well as contributions to equity and inclusion, in the pursuit of excellence for all members of our university community.

The University is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. Mandated Reporting: This position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

The CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption and thereafter comply with routine campus testing requirements. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. To learn more about the vaccination requirement at Sonoma State, please visit: vaccine-requirement- information.

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for this position.

Sonoma State University is not a sponsoring agency for staff positions (i.e. H-1B visas).

Positions are posted for a minimum of 14 calendar days.

For questions related to the application process, please reach out to The ADA Coordinator is also available ( to assist individuals with disabilities in need of accommodation during the hiring process.

Closing Date/Time: Open until filled

Job Address

Rohnert Park, California 94928 United States View Map