Digital Communications Coordinator (514245)

  • Cal State University (CSU) Humboldt
  • Arcata, California
  • Jun 04, 2022
Full Time Community Relations or PR and Marketing

Job Description


Digital Communications Coordinator

Marketing & Communications
Job #514245

Open Until Filled
Review Date: Monday, May 23, 2022

(Job #514245) Public Affairs/Communications Specialist II, Digital Communications Coordinator, $3,515-$6,358/mo. Appointments are typically made at the beginning of the salary range. This is a full-time, benefited, 12-month, exempt, permanent position with a one-year probationary period in Marketing & Communications. This position comes with an extensive benefits package that includes comprehensive medical, dental, and vision coverage, CalPERS retirement, Fee Waiver eligibility (reduced tuition on most CSU system classes), life insurance, and voluntary pre-tax health and dependent care reimbursement accounts. Additional benefits information can be found at

Now is an exciting time to join the Marketing & Communications Department as we transition to Cal Poly Humboldt! Cal Poly Humboldt has been named the state's third polytechnic institution and the first in Northern California. Backed by a historic state investment, we're adding in-demand new academic programs, building new facilities, and growing our enrollment. Cal Poly Humboldt is a Hispanic-Serving Institution that strives to foster an inclusive and equitable community to support our students of diverse backgrounds. We are committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality committed to working in a multicultural and multiracial community that reflects the diversity of the state. Additional information about Cal Poly Humboldt can be found at

Position Summary: Cal Poly Humboldt's Marketing & Communications Office is seeking a creative Digital Communications Coordinator to guide the development and implementation of social media content for the University.

Under the supervision of the Director of Marketing, the Digital Communications Coordinator is responsible for digital content creation, primarily for social media platforms, as well as guidance for unit-based efforts. The position develops, reports, and maintains data related to campus social media efforts, stays current on developments in social media technologies and tactics, and makes recommendations for enhancements.

As a member of the marketing team, the Digital Communications Coordinator participates in creating communications plans, including key messages, tactics, and measures. The Coordinator must be able to work collaboratively with clients and colleagues, and also independently seek out opportunities for projects that will address University marketing priorities. This position also serves as a member of the crisis communications team and handles other special projects as needed.

Duties: The communications coordinator creates engaging and accessible content for campuswide social media platforms. Provides multimedia production assistance including graphics, videos, photos, and audio, along with guidance and support for unit-based social media efforts. Responsible for community management on social media, including answering questions and comments where appropriate via Direct Message and comments, engaging with campus accounts, and monitoring for accolades and potential risks for campus and/or students.

Develops reports and maintains directory information for accounts associated with Cal Poly Humboldt. Assists with captioning/transcribing, uploading content, thumbnails, general optimization. Participates in editorial and strategic planning sessions. Meets with faculty and others at various campus locations and occasionally off-campus locations, and handles other special projects as needed. Serves on the crisis communications team, and occasional evening and weekend work is required.

Minimum Qualifications:
  • Bachelor's degree in a relevant field from an accredited institution
  • Two years of directly related professional experience in media, marketing, or public relations
  • Experience coordinating social media on behalf of an organization

Preferred Qualifications:
  • Experience creating multimedia content including photos, video, and audio
  • Experience working in higher education
  • Fluency with Sprout Social, Adobe Creative Suite

Required Knowledge, Skills, and Abilities:
  • Understanding of current social media trends, and demonstrated experience using social media and creating social media strategies.
  • Experience gathering content and using it to create multimedia projects.
  • Ability to maintain a consistent and appropriate brand voice.
  • Strong writing and organizational skills, and experience with project management.
  • Demonstrated ability to work well in a team environment and meet deadlines.
  • Experience building and sustaining collaborative working relationships with a variety of individuals from diverse backgrounds, and demonstrated sensitivity to cross-cultural perspectives and experiences.

Application Procedure: To apply, qualified candidates must electronically submit the following materials via PageUp:
  • Letter of Interest
  • Resume or Curriculum Vitae
  • Contact information for at least three professional references

Application Deadline: The deadline to submit application materials is 11:59 p.m. on Monday, May 23, 2022.

Any inquiries about this recruitment can be directed to or Cal Poly Humboldt's Human Resources Office at (707) 826-3626.

Working in the state of California is a condition of employment for this position. Even if part or all of an employee's assignment can be performed remotely, the employee must maintain a permanent residence in the state of California. The employee must be able to accept on-campus work assignment, as assigned, and come to campus when needed.

CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at and questions may be sent to .

Cal Poly Humboldt hires only individuals lawfully authorized to work in the United States. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal Poly Humboldt Annual Security Report is available at: .


Evidence of required degree(s), certification(s), or license(s) is required prior to the appointment date. Satisfactory completion of a background check (including a criminal records check, employment verification, and education verification) is required for employment. Cal Poly Humboldt will issue a contingent off of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or if it is discovered that the candidate knowingly withheld or falsified information. Certain positions may also require a credit check, motor vehicle report, and/or fingerprinting through Live Scan service. Failure to satisfactorily complete or adverse findings from a background check may affect the employment status of candidates or continued employment of current CSU employees who are being considered for the position.

Cal Poly Humboldt is committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality reflecting the ethnic and cultural diversity of the state. Additional information about Cal Poly Humboldt can be found at

Cal Poly Humboldt is a Title IX/Affirmative Action/Equal Opportunity employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, protected veteran status, or any other legally protected status. Mandated Reporting: This position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Additionally, all CSU staff and faculty receive training annually on their obligations in responding to and reporting incidents of sexual harassment and sexual violence. You will be notified by email when you are required to take this mandated training.

Class Code:0800
Publication Date: May 10, 2022

Closing Date/Time: Open until filled

Job Address

Arcata, California 95521 United States View Map