Communications Officer

  • State of Nevada
  • Carson City, Nevada
  • Jun 04, 2022
Full Time Community Relations or PR and Marketing

Job Description

Announcement Number: 1931065646


Recruitment Open To: This position is exempt from the provisions of the State of Nevada classified service.
Selection shall be made by, and the incumbent shall serve at the pleasure of the Executive Director.

The Silver State Health Insurance Exchange is the state agency that oversees and operates the online health
insurance marketplace in the state of Nevada, known as Nevada Health Link. We are often referred to as the
"Exchange." There are currently seven Board Members and 26 Staff Members - 23 in Carson City, NV, and
three (3) in Henderson, NV.

The Exchange facilitates and connects eligible Nevadans who are not insured by their employer, Medicaid, or
Medicare to health insurance options. Individuals can purchase Affordable Care Act (ACA) certified Qualified
Health Plans and Qualified Dental Plans through the Exchange and if eligible, receive subsidy assistance to help
offset monthly premiums and out-of-pocket costs.

APPROXIMATE Annual Salary: The salary range, depending on qualifications is up to $83,388
(employer/employee paid retirement). Employee benefits include paid annual leave, sick leave, health
insurance, and state retirement benefits. Other optional benefits are available, including a deferred
compensation package.

The State benefits package includes a retirement system, paid health, vision, dental, life, and disability insurance;
11 paid holidays, and paid sick and annual leave. Other employee-paid benefits such as deferred compensation
plans are available.

POSITION SUMMARY: The Communications Officer (CO) will manage and direct the public information, multi-
media, public hearings, and Exchange communications plans/strategy, policy, law, legislation, and regulation
with federal, State and local government, the general public, and stakeholders.

The Communications Officer has a responsibility to integrate communications strategy and plans with Exchange
goals and objectives; create communications plans for proposed projects, and generate communications plans
that focus on state, federal, or stakeholder relationships. Moreover, this position has a responsibility to develop,
coordinate, and direct creative and effective communication strategies and public relations, identify, analyze,
interpret and track complex legislation; compile information and background research on proposed legislation
both at a state and federal level to then develop educational resources for Nevadans and explain and educate
the public about the health insurance coverage options offered by Nevada Health Link. The Communications
Officer represents the Exchange in all communications management, serves in the capacity of liaison with
government officials and citizen groups in an effort to facilitate the Exchange's position, maintains close contact
with industry and special interest groups on current or future projects as it relates to the public health of

This position participates in Exchange activities and is part of the executive staff to serve on ad hoc committees
and workgroups as needed, including writing board reports and presenting to the Exchange's executive board,
and answering questions from the board as it relates to marketing and outreach. The Communications Officer
manages the marketing vendor and provides marketing expertise to ensure that projects are completed by the
scheduled date and in accordance with the contract and project specifications and within budget.

The Communications Officer supervises subordinate staff, including hiring, determining workload, delegating
assignments, training, monitoring and evaluating performance, and taking disciplinary action if needed. This
position responds to statewide media inquiries and works with the executive director to determine a plan of
action as it relates to public relations. Along with marketing subcontract vendor, this position has a responsibility
to work closely with media partners to ensure the Exchange's message is creating public awareness. This
includes educating the media through media interviews, press releases, fact sheets, talking points, and
identifying key media to make direct outreach to.

JOB DUTIES INCLUDE: Under the general direction of the Chief Operations Officer and the Executive Director,
responsibilities include, but are not limited to:
• Manage the marketing and advertising vendor throughout open enrollment and special enrollment
• Integrate communication strategies with Exchange goals and objectives; create communications plans for
proposed projects
• Identify, analyze, interpret and track complex legislation
• Provide feedback to the Exchange Executive Director and Chief Operations Officer, constituencies and
• Prepare testimony and create background materials for Executive Board Members and Meetings
• Promote a positive public image in conjunction with federal, State and local agency programs
• Edit and release official memoranda, reports and correspondence on behalf of the Exchange
• Ensure information is factual, current and accurate
• Create communication plans for proposed projects, and other communications that advance Exchange
programs or public policy initiatives
• Generate communication plans that focus on state, federal or stakeholder relationships.
• Represent the Exchange in communications with all management
• Respond to all media inquires and work with executive staff on a plan of action, talking points, or data
requests from the media or community groups
• Serve in the capacity of liaison with the Governor's office, legislators, government officials and citizen groups
in an effort to facilitate the Exchange's position on pending actions or to resolve issues and concerns
• Maintain close contact with industry and special interest groups on current or future projects to deter
possible conflicts
• Strategize, implement, and oversee all outreach-related marketing efforts to educate, build awareness,
enroll and create mutually beneficial community partnerships through attendance at statewide community
outreach events; attend relevant community networking functions and meetings and cultivate targeted
relationships with statewide community organizations

• Bachelor's degree from an accredited college or university in business or public administration,
economics, political science, public relations, engineering, communications, journalism, marketing or
closely related field; and/or four (4) years of professional experience in public information, public
relations including writing media releases and newsletters, preparing presentations, and experience
handling social media/media relations for a government agency.
• Experience in planning, programming, coordinating and conducting communications and outreach and
five years of progressively responsible experience acting as a liaison with one or more of the following
groups: legislators; federal, State and local government officials; or public entities, citizen groups, the
media and the general public; for the purpose of promoting organizational goals and/or legislative

LOCATION/TRAVEL: The position is based in Carson City, NV. Periodic travel in-state and out-of-state will be

(All letters of interest and resumes will be accepted on a first come, first served basis. Hiring may occur at
any time during the recruitment process.)

Please submit a resume, letter of interest, and three professional references to:

Internal Candidates -

External Candidates -

Or you may email documents to:

Please feel free to contact Tiffany Davis with questions about the position at

The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its
employees and does not discriminate on the basis of race, color, national origin, religion or belief, age,
disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic
information (GINA), or compensation and/or wages.

Closing Date/Time: Until recruitment needs are satisfied

Job Address

Carson City, Nevada United States View Map