Manager of Integration Services (513493)

  • California State University (CSU) Chancellor's Office
  • Long Beach, California
  • Jun 04, 2022
Full Time Administration and Management

Job Description


Chancellor's Office Statement

Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Manager of Integration Services. The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 14 paid holidays a year.


Commensurate with qualifications and experience.


Administrator II

Position Information

The California State University, Office of the Chancellor, is seeking a Manager of Integration Services to take a leadership role in establishing and managing the CSU Integration Services project and be responsible for the development and implementation of processes, best practices, and governance. It will provide leadership for all aspects of the technical implementation, project planning, integration development, as well as provide supervision for Integration Services team members. This position will also take the lead role in managing the CSU Boomi Platform Managed Services, a managed services program providing Boomi platform administration services to subscribing campuses. This role serves as the primary liaison to the campus, vendors, and CSU customers for all aspects of the CSU Integration Services CSU Dell Boomi Platform Managed Services. The Manager of Integration Services will also provide coverage for after-hours on-call support as required.


Under the general direction of the Manager, Infrastructure Services, the Manager of Integration Services will perform tasks and duties as follows:

The Manager of Integration Services is responsible for implementing CSU's Integration strategies, best practices, and governance and supervising the CSU Integration team.

-Manage and oversee the CSU Integration Services team at the Chancellor's Office and provide leadership for all facets of the planning and implementing administrative policies and procedures.

-Supervise, mentor, and discipline the Integration Services team. Develop priorities for their assigned tasks. Define their goals and objectives and follows upon completion of assignments.

-Develop and document templates and repeatable processes and methodologies for standardizing documentation and deliverables, testing and validation, technical architecture maintenance, performance monitoring and optimization, and general project and resource planning.

-Define and oversee the implementation of key architecture capabilities required for effective development, execution, and operations of Integration Services.

-Aid in defining the initial work estimates, resources, licensing required to complete the project, assessing budgetary considerations and allocations.

-Work with CMS Central teams, Unisys Personnel, consultants, vendors, Change Control, and other CMS constituents to determine technical requirements, specifications, and detailed plans for changes to the CSU Integration Services project.

-Manage technical resources for all areas related to system integration and provide guidance and escalation for key integration architecture decisions.

-Manage the Center of Excellence Committee, define and develop standards and best practices and implement governance for the CSU Community

-Serve as the iPaaS solution architect. Responsible for leveraging integration tools to enable data and application integration throughout the CO and campuses.

-Manage the CSU Boomi Managed Services team to develop a support framework. Ensure 24/7 support with adequate coverage to support campus environments.

-Participate in regular department meetings, and complete status reports as required.

-Undertake special projects as required.

-Manage after-hours on-call support as needed.

The Manager of Integration Services is also responsible for any other duties as assigned. In addition, the incumbent is responsible for keeping current in the industry, including technology changes, trends, and best practices. The incumbent is also responsible for addressing any concerns regarding technical operations with the appropriate supervisor.

On-call responsibilities: The Technical Services team provides 24/7 production support, which is administered through a rotating on-call schedule. Staff is expected to respond to issues/problems/tasks off hours and weekends during their assignment period.


This position requires:

-Bachelor's degree required, Master's Degree preferred, in Computer Science, Engineering, Information Technology or a combination of education and five years of related professional field experience.

-3+ years of direct supervisory or project management experience over developers using Enterprise applications such as PeopleSoft or iPasS integration platforms.

-5+ years of technical experience developing and supporting the Application Platform. Integration (API) connectivity and multi-platform integrations using SOAP, RPC, REST, etc.

-5+ years of experience with Boomi integration platform tools or similar.

-5+ years with experience in technical end-to-end development on major projects and modifications.

-Experience in coordinating resource requirements.

-Experience managing budgets and assisting in the development of business plans.

-Ability to write analytical design documents or review design documents provided by others in support of designing large-scale Enterprise Systems.

-Excellent written, verbal, and interpersonal communication skills needed to work effectively with a wide variety of ITS clients, outside consultants, and vendors.

-Strong organizational and leadership skills.

-Knowledge and understanding of industry trends and new technologies and ability to apply trends to analytical needs.

Preferred Qualifications

-A Background in higher education is strongly preferred.

Application Period

Priority consideration will be given to candidates who apply by May 4, 2022. Applications will be accepted until the job posting is removed.

How To Apply

Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application.

Equal Employment Opportunity

The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070.

Title IX

Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at:


This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA).

If hired, you will be required to furnish proof that you are legally authorized to work in the United States.

COVID19 Vaccination Requirement

The CSU requires faculty, staff, and students who are accessing campus facilities to be fully vaccinated against COVID-19 or declare a medical or religious exemption. Any candidates advanced in a currently open search process should be prepared to comply with this requirement as a condition of employment. The systemwide policy can be found at

Mandated Reporter Per CANRA

The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Conflict of Interest

The duties of this position will include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate will be required to file Conflict of Interest Form 700: Statement of Economic Interest when they first occupy the position, and on an annual basis, complete ethics training within 6 months of appointment, and attend this training every other year thereafter.


The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position.

Closing Date/Time: Open until filled

Job Address

Long Beach, California 90802 United States View Map