Server Technician - DTS - (Public Safety & Courts) - Technology Services

  • 401 W. Hickory, Denton, Texas
  • Jun 04, 2022
Full Time Court Administration Information Technology and Communication Services Public Safety
  • Salary: $55,981.00 - $64,938.00 Annually USD

Job Description


The Server Technician maintains public safety and courts software applications and related infrastructure used throughout Denton County. This position resolves incidents and assists with software upgrades and patches. This position is the primary contact for after-hours technical support and responsible for resolving technical issues or escalating as needed. The Server Technician is required to provide excellent customer service, resolve problems in a timely manner, communicate effectively, and be a positive contributor to the Denton County Technology Services Team.

Examples of Duties

Configures, manages, and supports public safety and court related software applications.

Contributes, troubleshoots and repairs server operating systems.

Acts as the primary on call contact for after-hours technical support. Responsible for resolving after-hours technical issues or escalating as needed.

Monitors the department's building security systems and responds accordingly.

Performs regularly scheduled maintenance and upgrades of applications and server operating systems.

Follows documented processes for the day-to-day system administration of Windows Server environments.

Performs day-to-day tasks associated with user account, e-mail, and file permission management.

Maintains application, server, and network security through best practices.

Assists Mobile Systems Technician with public safety software and hardware issues in vehicles.

Ensures new technology initiatives are stable and readily maintained.

Analyzes the performance of the environment and provides recommendations for improvement.

Follows all county security and privacy policies and best practices to protect county information and assets within his/her control.

Follows county policies and best practices related to information security; exercises good judgment to protect the confidentiality, integrity, and availability of Denton County computer systems and electronic records; supports compliance with CJIS, HIPAA, and other information security regulations.

Displays and reflects the culture, mission, vision, values, and direction of the department.

Performs other related duties as required.

Minimum Qualifications

High School Diploma or GED and a minimum three years of experience in a related field; or an equivalent combination of education and related experience required.

Must not have any Class B misdemeanor or higher convictions or deferred adjudications.

Possession of a valid driver's license required. Must obtain a valid Texas driver's license within 90 days of employment.

Supplemental Information

To ensure proper delivery of emails please add to your email safe list.

Closing Date/Time: Continuous

Job Address

401 W. Hickory, Denton, Texas 76201 United States View Map