Director of Systemwide Digital Library Content (509423)

  • California State University (CSU) Chancellor's Office
  • Long Beach, California
  • May 08, 2022
Full Time Administration and Management Library Services

Job Description


Chancellor's Office Statement

Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Director of Systemwide Digital Library Content. The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 14 paid holidays a year.


Commensurate with qualifications and experience.


Administrator III

Position Information

The California State University, Office of the Chancellor, is seeking a Director of Systemwide Digital Library Content to assume responsibility for comprehensive strategic leadership and management of the contracting of systemwide electronic library content, library services, and other related projects in support of the CSU Libraries. The Director/SDLC works collaboratively with campus library administrators, staff, and librarians and Chancellor's Office colleagues to develop and maintain a collection of E-resources that support student learning and success in an equitable manner in addition to supporting the core curriculum and the teaching, learning, and research mission of the California State University, the nation's largest public university system.


Under the general direction of the Assistant Vice Chancellor, Academic Technology Services, the Director of Systemwide Digital Library Content will:

-Work with the CSU Council of Library Deans (COLD), the Shared Resources & Digital Content (SRDC) Committee, and Chancellor's Office staff to envision, articulate, and implement the collaboratively-developed strategic direction and initiatives for building and managing the CSU systemwide collection of electronic resources (E-resources), a collection that supports student learning and success in an equitable manner in addition to supporting the core curriculum and the teaching, learning, and research mission of the CSU system, the nation's largest public university system.

-Advise and keep the CSU Council of Library Deans (COLD) and the Shared Resources & Digital Content (SRDC) Committee apprised on topics related to licensing and management of E-resources as a consortium. Develops and maintains a current understanding of the academic publishing ecosystem and market trends, vendor developments, market mergers and acquisitions, product and platform development, etc.

-Serve as a permanent member of the Shared Resources & Digital Content (SRDC) Committee and works with committee members to support cooperative and collaborative collection development, develop sustainable shared strategies that ensure the CSU Libraries provide access to rich and robust collections, and foster transparent and open licensing models that ensure CSU authors retain maximum right and distribution in transformative agreements wherever possible. Facilitates communication between Chancellor's Office and COLD and SRDC.

-Coordinate the development of overall budget proposals for the CSU Systemwide Digital Library Content program and develops specific requests for funding including requests for specific products for the ECC, projecting future needs, and preparing requests and compiling data for CSU legislative proposals for additional funding.

-Manage strategic and day-to-day oversight of the selection, deselection, and licensing of electronic information resources and platforms for the largest public university system in the nation including the Electronic Core Collection (ECC) and Opt-In Collection contracts. Negotiates new and existing systemwide E-resource contracts for databases, E-journals, and E-books, currently approximately 70 contracts totaling approximately $22 million annually. Works with COLD and campus librarians and staff to identify products for consideration and procurement including setting up trials, identifying user requirements, developing bidding documents, evaluating proposals, handling contract negotiations, and managing vendor relationships.

-Serve as the chief procurement officer representing the CSU in negotiations with E-Resources vendors on behalf of COLD, and the Shared Resources & Digital Content (SRDC) Committee. Responsible for oversight of legal and contract management issues involving E-resources agreements. Responsible for oversight of E-resources website and the CSU E-Resources Contract Store.

-Foster strategic partnerships with organizations outside the CSU - including the University of California's California Digital Library (UC/CDL), Statewide California Electronic Library Consortium (SCELC), the California Community Colleges, and the State Library of California - that facilitate opportunities to offer and expand access to information resources. Represents the CSU in joint negotiations between these external consortia and vendors including development of bidding documents and evaluating proposals. Manages E-resource agreements that are partnerships with these external consortia.

-Advise and provide guidance and training and professional development for CSU campus librarians on licensing and negotiation topics. Assists individual campus librarians in developing negotiating strategies as needed. Assists campus librarians with the development, review, and interpretation of E-resource agreement rights and restrictions.

-Coordinate assessment activities and system reporting for shared resources and digital content working with campus partners and vendors to collect, maintain, report, and analyze data and statistics generated by e-resource providers. Develops efficient strategies, methods, and processes to monitor and evaluate usage and value of digital content including specific products and platforms to CSU faculty, students, and researchers efficiently and effectively. Compiles data on usage and conducts analysis of usage to inform negotiations with vendors. Manages deselection of products and platforms as needed. Prepares presentations and reports on collections usage and value for CSU audiences.

-Ensure that all electronic resources licensed for the CSU Libraries are reviewed for accessibility prior to procurement. Develops and maintains current knowledge of accessibility requirements for electronic resources.

-Work collaboratively to support the CSU Affordable Learning Solutions (AL$) Program assisting in eTextbook licensing and other shared resource strategies.

-Work with COLD and the Scholarly Communications Committee to seek out publishing models and negotiate agreements that prioritize open access and to educate CSU authors on their rights as authors and on open access publishing options. Strategizes on the negotiation and implementation of transformative publishing agreements to secure Open Access (OA) publication for CSU authors and to control costs for the CSU Libraries.

-Work with COLD to support systemwide initiatives - such as the Ethnic Studies requirement - by identifying electronic resources that may be added to either the Electronic Core Collection or Opt-In Collection of resources.

-Manage the contracts for the intercampus courier and virtual reference services.

-Assist with the contract for the Unified Library Management System (ULMS) - and all related technologies and services integrated into that platform.

-Develop and maintain good rapport and business relationships with information industry providers in order to obtain the best and most economical services and resources for CSU Libraries.

-Manage business relations with contractors for other systemwide library products and services, including content preservation, content facilities management strategies, and book delivery services.

-Manage ongoing innovation in systemwide electronic resource acquisition by developing new licensing strategies to incorporate open access and seeking out transformative agreements and collaborative approaches including exploring methods to fund author processing charges, investigating e-textbook subscription models, seeking out revenue generating/sharing agreements, etc.

-Supervise 3 FTE employees and responsible for recruitment, onboarding, coaching, and evaluation of direct reports.

-Pursue professional development activities and attends professional meetings and conferences to develop and maintain knowledge, skills, and abilities. Represents the CSU at appropriate professional meetings and conferences.

-Coordinate special projects and performs other duties as assigned.


This position requires:

- A bachelor's degree from an accredited institution. ALA-accredited MLS/MLIS or equivalent advanced degree such as an MBA preferred.

- Five to seven years of progressive experience in collection development and management in an academic or research library or similar setting (working for a consortium, vendor, etc.) including direct experience negotiating licenses for electronic resources including databases, eJournals, and eBooks.

- Certification in project management (CPO) and/or in public procurement (CPPO) preferred.

- Experience working successfully within the structure and culture of a large, complex educational institution like the California State University or with a regional or statewide academic or research library consortium.

- Experience in academic library collection management activities across a range of subject areas, including experience with emerging modes of content acquisition, licensing, discovery, and delivery.

- Direct experience in negotiating terms, pricing, and contracts for electronic resources and services for an academic library or library consortium. Experience in managing a multi-million dollar collections budget and in developing budget requests and proposals.

- Working knowledge of trends, issues, models, and strategies related to existing and emerging academic library collection management, scholarly communication and publishing, and open access. Familiarity with the full range of open access initiatives and strategies employed by the higher education community including awareness of the range and structure of transformative publishing agreements and open educational resources.

- Demonstrated working knowledge of business practices and workflows surrounding library and/or consortia content acquisition. Ability to coordinate maintenance of licensed resources and troubleshoot as needed.

- Understanding of integration and interoperability of library services platforms and systems, repositories, websites, and research platforms.

- Experience in and ability to develop data-driven collections assessment activities including developing appropriate strategies and methods to collect, evaluate, and analyze electronic resources collection usage data. Ability to extract collections data housed in various CSU and CSU Libraries management systems and from vendors. Experience presenting collections assessment data to diverse audiences of stakeholders.

- Confident, clear, and compelling communication skills, with exceptional writing, oral and presentation abilities. Experience in communicating strategic and tactical plans effectively in written reports and communications, in virtual meetings, and in formal presentations.

- Experience in project management and ability to manage projects, set and adjust priorities, make informed decisions, meet deadlines, and follow tasks through to completion while working under pressure and ensuring quality and accuracy. Demonstrated ability to identify, define, outline, organize, and manage multiple projects concurrently so that timelines and deadlines are met and projects remain within budget.

- Experience in program development and management, including strategic planning and implementation, partnership development, problem solving, and budget management. High level of initiative and ability to recognize and anticipate what needs to be done to identify and resolve issues, escalating them as needed to management as appropriate.

- Exceptional problem solving, critical thinking, and analytical skills.

- Ability to develop creative solutions for successful outcomes while working with key stakeholders within an institutional framework and collaborative environment.

- Demonstrated sound professional judgement and ability to exercise discretion and tact in working with multiple stakeholders.

- Ability to effectively advocate for the CSU Libraries in contract negotiations and other venues.

- Demonstrated cultural competence and ability to provide leadership in ways that center equitable and inclusive collection practices.

- Ability to establish and maintain effective working relationships with a broadly diverse community of colleagues including administrators, faculty, and staff in a manner that fosters collaboration to facilitate strategic planning and decision-making.

- Experience as supervisor and manager and demonstrated leadership and administrative skillset to lead, manage, and coach a diverse staff and facilitate ongoing development of professionals and ensure outstanding service. Ability to develop long-term and short-term goals for the team.

- Working knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Adobe Acrobat.

- Experience working with PeopleSoft Financial and HR systems.

Application Period

Priority consideration will be given to candidates who apply by January 21, 2022. Applications will be accepted until the job posting is removed.

How To Apply

Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application.

Equal Employment Opportunity

The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070.

Title IX

Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at:


This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA).

If hired, you will be required to furnish proof that you are legally authorized to work in the United States.

COVID19 Vaccination Requirement

The CSU requires faculty, staff, and students who are accessing campus facilities to be fully vaccinated against COVID-19 or declare a medical or religious exemption. Any candidates advanced in a currently open search process should be prepared to comply with this requirement as a condition of employment. The systemwide policy can be found at

Mandated Reporter Per CANRA

The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Conflict of Interest

The duties of this position will include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate will be required to file Conflict of Interest Form 700: Statement of Economic Interest when they first occupy the position, and on an annual basis, complete ethics training within 6 months of appointment, and attend this training every other year thereafter.


The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position.

Closing Date/Time: Open until filled

Job Address

Long Beach, California 90802 United States View Map