Director of Business Operations (Administrator II) - Office of the Vice President, Student Affairs & Enrollment Management (507446)

  • Cal State University (CSU) San Francisco
  • San Francisco, California
  • Jan 01, 2022
Full Time Administration and Management Education and Training

Job Description


Working Title

Director of Business Operations

Administrator Level

This position is an Administrator II in the California State University Management Personnel Plan (MPP), reporting to the Vice President of Student Affairs & Enrollment Management.

SF State University

San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager.

Applicants may visit for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing

San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties.

The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.


Student Affairs & Enrollment Management (SAEM) supports educational equity by facilitating innovative programs, services and strategies designed to positively impact all students' success and progression toward personal and academic goals.

Time Base

Full-Time (1.0)

Work Schedule

Monday through Friday; from 8:00am to 5:00pm

Anticipated Hiring Range

$8,000 per $9,167 per month ($96,000 to $110,004 annually)

Salary is commensurate with experience.

Position Summary

Under the general direction of the Vice President for Student Affairs & Enrollment Management (SAEM), the Director of Business Operations will play a lead role in assisting with the planning of resource allocation and expenditures for SAEM. The Director will support the Vice President in divisional budget planning while providing projections and analyze financial impacts.

The Director will have an extensive understanding of human resources policies and processes, overseeing human resources transactions on behalf of the Vice President for SAEM and advising AVPs and senior staff on personnel issues and decisions. The Director will advise and oversee divisional unit resource allocation, serve as a resource manager within the cabinet area, and provide advice regarding resource allocation. On behalf of the Vice President, the Director will monitor SAEM's budget and overall solvency of the fiscal operations and provide feedback to the Vice President on performance assessments and accountability reviews as required in budget model development.

The Director will also work collaboratively with appropriate units across the university, provide strategic guidance to the Vice President as to divisional unit fiscal operations and college resource managers, support the Vice President on the University Budget Committee (UBC), and represent SAEM on committees and initiatives related to fiscal resources. The Director will be a strong communicator, team builder, and team player who values and enjoys working in partnership with all members of the university.

Position Information

Budget Planning & Allocation
  • Plan resource allocation and oversee fiscal resources for Student Affairs and Enrollment Management (SAEM);
  • Provide guidance to divisional unit managers and administrative staff on fiscal policies and practices;
  • Serve as resource manager for divisional units;
  • Maintain fiscal solvency of SAEM;
  • Comply with all relevant CSU and university timelines and policies;
  • Provide timely and accurate support;
  • Participate in clear and consistent communication practices with key stakeholders; and
  • Serve as a SAEM liaison to other areas on campus.

Human Resources Support
  • Serve as the key advisor to SAEM executives, managers and units in managing all human resources and personnel transactions/processes;
  • Review and process human resources transactions in SAEM in collaboration;
  • Collaborate with units in investigating operational, staffing, programming and administrative needs, both present and future;
  • Develop and implement strategies for resolving personnel issues;
  • Advise divisions & units on personnel practices and policies;
  • Provide timely and accurate support;
  • Participate in clear and consistent communication practices with key stakeholders;
  • Work in strong collaboration with colleagues across campus;
  • Serve as a SAEM liaison to other areas on campus.

Other Duties as Assigned.

Minimum Qualifications
  • Bachelor's Degree with a minimum of 8 years of professional experience in a business environment;
  • Experience with budget development;
  • Experience working with human resources transactions, preferably in student affairs/higher education;
  • Extensive knowledge of the California State University (CSU) policies and procedures, Title 5, University organizational structures, and the policies that govern them;
  • Significant technical and practical knowledge of the University accounting, procurement, budgeting, budget development and human resources systems and procedures;
  • Working knowledge of the Human Resources Management System (HRMS) and its various modules, the Common Financial System (CFS/OBI), and the Procurement System;
  • Proven ability to assess, formulate and evaluate the impact of recommended or implemented policies from a strategic and operational perspective;
  • Proven ability to exercise excellent judgment in the development of policies and procedures related to issues frequently not covered by existing policies and procedures;
  • Proven ability to independently determine priorities and manage multiple complex projects simultaneously while meeting deadlines;
  • Ability to analyze complex data and information to formulate appropriate courses of action with broad impact;
  • Strong technology, software, and hardware skills including the use of Microsoft Office, internet, etc.;
  • Excellent interpersonal and communication skills, with a strong ability to maintain a cooperative work environment, handle a broad, higher range of interpersonal contacts that may include confidential and sensitive information;
  • Exceptional writing skills, English grammar, punctuation and spelling, and the ability to draft and compose correspondence and standard reports.

Preferred Qualifications
  • Master's Degree;
  • Certification as a Professional in Human Resources (PHR) or Senior Professional in Human Resources (SPHR);
  • Demonstrated ability to work both independently and collaboratively with SAEM departments and University faculty and staff to: develop and implement projects as assigned; ensure cohesiveness of SAEM responsibilities relative to existing projects, activities and long-term goals; and enhance communications and decision making;
  • Experience working in a highly diverse and fast-paced university environment;
  • Proven success in guiding human resources transactions through the organization and within a bureaucratic environment;
  • Experience with administrative management of a large or complex department in a university/higher education setting; and
  • Extensive knowledge of state and federal laws and regulations governing fiscal, budget and human resources practices.

Pre-Employment Requirements

This position requires the successful completion of a background check.

Eligibility to Work

Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire.


Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve.

We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee.

Employment Requirement

CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at and questions may be sent to

Additional Information


The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872.

Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time.

Closing Date/Time: Open until filled

Job Address

San Francisco, California 94132 United States View Map