Employer Brand & Resources Specialist (Administrative Analyst/Specialist, Exempt I) - Housing, Dining & Conference Services (505699)

  • Cal State University (CSU) San Francisco
  • San Francisco, California
  • Jun 04, 2022
Full Time Administrative Analysis and Research Clerical and Administrative Support Housing

Job Description


Working Title

Employer Brand & Resources Specialist

SF State University

San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager.

Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu.

San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties.

The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.


Housing, Dining & Conference Services (HDCS)

Appointment Type

This is a one-year probationary position.

Time Base

Full-Time (1.0)

Work Schedule

Monday through Friday; from 8:00am to 5:00pm

Anticipated Hiring Range

$4,500 to $5,000 per month ($54,000 to $60,000 annually)

Salary is commensurate with experience.

Position Summary

Under general supervision, the incumbent is responsible for payroll, recruitment, retention and performs the full range of moderately complex work with a greater degree of independence for all employees in Housing, Dining & Conference Services (HDCS). The position works within a team to maintain the business operation needs of the department.
The incumbent acts as the liaison between HDCS and the central Human Resources and will be responsible for supporting the HR function of the department in areas such as payroll/benefits, talent management and training/development. This position generally plays a support role in quality assurance.

Position Information

Staff Acquisition Support
  • Create, organize and facilitate the on-boarding/off-boarding
  • Develop and lead recruitment and hiring efforts to support the overall department hiring philosophy in accordance with Main HR
  • Prepare, process and maintain department documentation
  • Support the workforce planning by preparing reports and metrics to assist with employment trends

Training & Development
  • Support in employee retention, and professional development
  • Review employee skill gaps and design a strategy that address their needs
  • Design and implement a professional development program
  • Provide feedback to management and employees to improve work relationships, increase employee engagement, morale, change management, and increase productivity and retention
  • Creating and facilitating the learning, development and training programs

Support Payroll/Benefits Functions
  • Reports personnel attendance to SF Sate's Human Resources Department
  • Prepare, process and maintain department documentation
  • Coordinate with Main HR to resolve issues
  • Manage workflow to ensure all payroll and benefits transactions are processed accurately and timely

Quality Assurance
  • Leading initiatives to help improve the department's business
  • Support in developing department policies, standards and requirements
  • Assist with investigating and resolving issues by identifying and recommend actions to minimize risk
  • Review business processes and recommend improvements
  • Provide guidance and direction regarding policy and the department's best practices

Other duties as assigned.

Minimum Qualifications

Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs.
  • Working knowledge of and ability to apply standard theories, principles, practices, and techniques applicable to the program and/or administrative specialty to develop conclusions and make recommendations.
  • Thorough knowledge of policies, procedures, and outside regulations pertaining to the applicable program and/or administrative specialty.
  • Working knowledge of operational and fiscal analysis and techniques.
  • Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved.
  • Skill in the research, development and evaluation of policies and programs, including skill in the collection, evaluation, and interpretation of data to develop sound conclusions and make appropriate recommendations.
  • Expertise in investigating and analyzing problems with a broad administrative impact and implications. Ability to anticipate problems and address them proactively.
  • Demonstrated ability to effectively interpret, organize, and present information and ideas in written or presentation form.
  • Ability to train others on new skills and procedures and provide lead work direction.

Preferred Qualifications
  • Bachelor's Degree from an accredited University, preferably in the human services field
  • 2+ years of work experience in Human Resources, preferably in talent management and/or training and development
  • Demonstrative experience in customer service
  • Experience using MS Office software
  • Strong organizational and prioritization skills as well as excellent analytical skills
  • Demonstrative experience in presenting and/or public speaking
  • Excellent written and verbal communication skills
  • Ability to write position descriptions, training documents and reports
  • Skilled in developing policies and procedures


This position may be required to work nights and/or weekends.

Pre-Employment Requirements

This position requires the successful completion of a background check. Must have a valid California Driver's license and can be certified to drive on State business.

Eligibility to Work

Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire.


Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve.

We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee.

Employment Requirement

CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu.

CSUEU Position (For CSUEU Positions Only)

Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference.

Additional Information


The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872.

Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time.

Closing Date/Time: Open until filled

Remote-eligible (Remote work is a type of flexible working arrangement that allows an employee to work from remote location)


Job Address

San Francisco, California 94132 United States View Map