Division Manager, Operations Liaison (Sr. Manager of Maintenance Support)

  • BART
  • Oakland, California
  • Nov 28, 2021
Full Time Administration and Management Building Maintenance

Job Description


Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits and employment stability. BART is looking for people who like to be challenged, work in a fast paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program.

Conditions of Employment

All new or rehired San Francisco Bay Area Rapid Transit District (BART) employees are required to be fully vaccinated against COVID-19 as a condition of employment. You will be required to show proof of your completed COVID-19 vaccination prior to receiving a final offer, unless you receive a COVID-19 Vaccination reasonable accommodation due to a medical condition or a religious exemption due to an approved sincerely held religious belief that prohibits you from receiving a vaccine. BART will review requests for a reasonable accommodation or religious exemption on a case-by-case basis. Documentation may be required. For questions, please contact BART Human Resources, Leave Management at HRDP@bart.gov .

Department

Maintenance and Engineering

Pay and Benefits

BART offers comprehensive compensation and benefits programs. Benefits include CalPERS pension; excellent medical (effective January 1, 2021 current employee cost $153.85 monthly for most plans), vision, and dental coverage; supplemental insurances; paid holidays and vacation; as well as two investment programs, one of which is entirely funded by BART. BART does not participate in Social Security. Complimentary BART passes for employee and qualifying dependents.

Pay Rate

(Non-Rep Payband 10)
Min: $129,038.00, Mid: $161,297.00, Max: $195,493.00
Salary to commensurate with experience

Posted Date

October 26, 2021

Closing Date

Open Until Filled
Initial application review will take place on or before November 26, 2021.
Note: Job announcement may be closed, canceled, or extended at any time.


Reports To

Group Manager of Structural/Civil/Contruction Engineering or designee

Days Off

Variable

Who May Apply

All current BART employees and qualified individuals who are not yet BART employees.

Current Assignment

This job announcement is for the Division Manager of Operations Liaison (Sr. Manager of Maintenance Support) within the Maintenance and Engineering (M&E) Department at the Bay Area Rapid Transit District (BART).
The incumbent in this position will lead and manage this division within the Engineering organization to motivate and drive improvements of a growing division currently staffed with approximately 60 Operation Supervisors and Senior Operations Supervisors. This leadership role is critical to the success of all capital construction projects, including Measure RR Bond program delivery and other FTA and state/local funded projects. Individuals selected for this position must demonstrate superior abilities in safety, leadership, self-motivation, and technical acumen, as well as extensive management experience, strong organizational and communication skills, and sound judgement.
Ideal incumbents will demonstrate the following skills beyond the minimum qualifications:
-Ideally have a minimum of 10 years of management and supervisory work experience in an engineering or construction related field and demonstrate achievements in the following areas:
  • Safe delivery and leadership of complex engineering projects in an operating environment.
  • Creative problem solving, innovation, and data driven root cause analysis.
  • Continuous improvement, Quality Control/Quality Assurance.
  • Risk based Asset Management.
-This key leadership role needs a hands-on manager with a passion for ownership, ability be out in the field, and willingness to be on call 24x7.
-Strong leadership and track record in developing and implementing process improvement.
-Extensive track record of building and maintaining a safety focused culture.
-Strong experience in management of a comprehensive safety program.
-Excellent communication skills, including the ability to make clear presentations, produce concise technical and administrative data drive reports, and explain complex/technical issues to BART management and leaders.
-Analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals.
-Ability to evaluate, train, and motivate assigned personnel.
-Demonstrated expertise in establishing performance measures, Key Performance Indicators (KPI).
-Experience in preparing and administrating department/program budgets and contracts.
-Ability to interpret and apply Federal, State and local policies, laws and regulations.
-Conducting and overseeing field operations
-Establishing and maintaining effective working relationships with those contacted in the course of work.
-Demonstrated track record of complex problem solving ability.
-Overseeing and directing the management of comprehensive maintenance.
-Participating in the development and administration of division goals, objectives and procedures.
-Preparing clear and concise administrative and financial reports.
-Researching, analyzing and evaluating new service delivery methods and techniques.
-Ability to work with multidisciplinary teams.
-Understanding of critical path method scheduling.
Ideal incumbents shall have comprehensive knowledge of:
-Principles and practices of safety in transit and facility operations.
-Principles and practices of engineering design or contract management.
-Operations, services and activities of a comprehensive, multi-discipline engineering program
-Principles and practices of engineering cost estimating, scheduling, oversight, and management.
-Operational characteristics, service and activities of liaisons projects which interface with the District's State of Good Repair capital program
-Principles, practices, methods and techniques of division management.
-Methods and techniques of field measuring and testing.
-Engineering construction contract administration principles and practices.
-Materials and equipment methods utilized in construction
-Principles of supervision, training and performance evaluation
-Methods and techniques of conducting facility or construction site inspection.
-Principles of supervision, training and performance evaluation.
-Terminology, methods, practices, and techniques used in engineering report preparation.
-Advanced mathematical principles.
-Knowledge of scheduling, cost control, word processing and spreadsheet programs and applications.
-Current office procedures, methods, and equipment including computers.
-Related building codes, regulations and provisions.
-Related Federal, State and local laws, codes and regulations.
-Must be available for on call 24 hours a day, 7 days at a time (in rotation with others), to work occasionally during overnight and weekend maintenance windows, and to work occasionally in noisy and dirty environments or in foul weather and in close proximity to moving trains.
-An understanding of electrical, mechanical, physical, and mathematical principles applicable to the BART train control, traction power, ventilation, HVAC, track, structures, and other miscellaneous support systems and a keen interest in keeping up to date with emerging technology, developments, and trends in these areas.

Essential Job Functions

Lead the Division as a hands-on role model for a culture of safety.
Serve as the liaison for the Engineering and Management Division with other divisions, departments and outside agencies; provide technical assistance to the Legal Department and serve as an expert witness; negotiate and resolve sensitive and controversial issues.
Respond to and resolve difficult and sensitive citizen inquiries and complaints; respond to emergency situations related to safe operation of the construction equipment in the District.
Supervise work plan for assigned staff; assign work activities, projects and programs; review and evaluate work products, methods and procedures; meet with staff to identify and resolve problems.
Evaluate assigned personnel; provide or coordinate staff training; work with employees to address performance improvement opportunities; implement discipline and termination procedures as needed.
Prepare and present periodic and special reports regarding division activities to management staff or other departments.
Monitor developments and legislation related to assigned area of responsibility; evaluate impact upon district operations; recommend and implement equipment, practice and procedural improvements.
Oversee and participate in the development and administration of the division's annual budget; participate in the forecast of funds needed for staffing, equipment, materials and supplies; monitor and approve expenditures; implement adjustments.

Minimum Qualifications

Education: A Bachelors degree in engineering, business administration, management or a related field from an accredited college or university.
Experience: Six (6) years of (full-time equivalent) verifiable professional experience in maintenance support programs for station, wayside and/or infrastructure systems and equipment. At least four years must be supervisory, operations and administrative experience.
Substitution: Additional professional experience as outlined above may be substituted for the education on a year-for-year basis. A college degree is preferred.
Other Requirements: Must possess a valid California driver's license and have a satisfactory driving record.
Knowledge of:
Operations, services and activities of comprehensive maintenance, installation, and repair programs.
Principles and practices of preventive maintenance and repair for station, wayside and infrastructure equipment.
Principles and practices of project scheduling and management.
Principles and practices of program development and administration.
Principles and practices of budget preparation and administration.
Principles of supervision, training and performance evaluation.
Office procedures, methods, and equipment including computers.
Related Federal, State and local laws, codes and regulations.
Skill in:
Overseeing and directing the management of comprehensive maintenance, installation and repair programs.
Selecting, supervising, training and evaluating staff.
Participating in the development and administration of division goals, objectives and procedures.
Preparing and administering large program budgets and contracts.
Preparing clear and concise administrative and financial reports.
Analyzing problems, identifying alternative solutions, projecting consequences of proposed actions and implementing recommendations in support of goals.
Researching, analyzing and evaluating new service delivery methods and techniques.
Interpreting and applying Federal, State and local policies, laws and regulations.
Communicating clearly and concisely, both orally and in writing
Establishing and maintaining effective working relationships with those contacted in the course of work.

Selection Process

Applications will be screened to assure that minimum qualifications are met. Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes, where additional qualification(s) screenings may be applied.

The selection process for this position may include a skills/performance demonstration, a written examination, and a panel and/or individual interview.

The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as required by law, including those establishing his/her right to work in the U. S; pass a pre-employment medical examination which may include a drug and alcohol screen, and which is specific to the essential job functions and requirements. Pre-employment processing will also include a background check. (Does not apply to current full-time District employees unless specific job requires additional evaluations).

Application Process

External applicants may only apply online, at www.bart.gov/jobs. Applicants needing assistance with the online application process may receive additional information by calling (510) 464-6112.

Current employees are strongly encouraged to apply online, either at www.bart.gov/jobs, or on EmployeeConnect.

All applicants are asked to complete the application in full, indicating dates of employment, all positions held, hours worked, and a full description of duties. On line applicants are invited to electronically attach a resume to the application form to provide supplemental information, but should not consider the resume a substitute for the application form itself.

Applications must be complete by the closing date and time listed on the job announcement.
When you have successfully applied for this position you will receive an auto reply e-mail acknowledging that your application was received for this position. Please retain a copy of the e-mail for your records. If you receive an auto reply that does not specifically reference this position, please email Employment Help at employment@bart.gov for assistance.

To verify submission of your application, click on the 'My Career Tools' link at the top of the 'Careers Home Page' after submitting your application to view the list of applications you have submitted (including application date and status). If you have further questions, please email the Employment Help at employment@bart.gov , between the hours of 8:15am - 5:00pm, Monday- Friday.


Equal Employment Opportunity

The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws.

The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov .

Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs.


Other Information

Please be prepared to present documentation in support of any required licenses, degrees, or certifications upon request.
Working Conditions
Environmental Conditions: Office environment; field environment; electrical energy. Exposure to computer screens, noise, dust, grease, smoke, fumes, gases, heat, cold; work or inspect in confined spaces.
Physical Conditions: Will require maintaining physical condition necessary for walking on uneven surfaces, standing or sitting for prolonged periods of time; light lifting, bending, stooping, kneeling.



Essential Job Functions

This job announcement is for the Division Manager of Operations Liaison (Sr. Manager of Maintenance Support) within the Maintenance and Engineering (M&E) Department at the Bay Area Rapid Transit District (BART).
The incumbent in this position will lead and manage this division within the Engineering organization to motivate and drive improvements of a growing division currently staffed with approximately 60 Operation Supervisors and Senior Operations Supervisors. This leadership role is critical to the success of all capital construction projects, including Measure RR Bond program delivery and other FTA and state/local funded projects. Individuals selected for this position must demonstrate superior abilities in safety, leadership, self-motivation, and technical acumen, as well as extensive management experience, strong organizational and communication skills, and sound judgement.
Ideal incumbents will demonstrate the following skills beyond the minimum qualifications:
-Ideally have a minimum of 10 years of management and supervisory work experience in an engineering or construction related field and demonstrate achievements in the following areas:
  • Safe delivery and leadership of complex engineering projects in an operating environment.
  • Creative problem solving, innovation, and data driven root cause analysis.
  • Continuous improvement, Quality Control/Quality Assurance.
  • Risk based Asset Management.
-This key leadership role needs a hands-on manager with a passion for ownership, ability be out in the field, and willingness to be on call 24x7.
-Strong leadership and track record in developing and implementing process improvement.
-Extensive track record of building and maintaining a safety focused culture.
-Strong experience in management of a comprehensive safety program.
-Excellent communication skills, including the ability to make clear presentations, produce concise technical and administrative data drive reports, and explain complex/technical issues to BART management and leaders.
-Analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals.
-Ability to evaluate, train, and motivate assigned personnel.
-Demonstrated expertise in establishing performance measures, Key Performance Indicators (KPI).
-Experience in preparing and administrating department/program budgets and contracts.
-Ability to interpret and apply Federal, State and local policies, laws and regulations.
-Conducting and overseeing field operations
-Establishing and maintaining effective working relationships with those contacted in the course of work.
-Demonstrated track record of complex problem solving ability.
-Overseeing and directing the management of comprehensive maintenance.
-Participating in the development and administration of division goals, objectives and procedures.
-Preparing clear and concise administrative and financial reports.
-Researching, analyzing and evaluating new service delivery methods and techniques.
-Ability to work with multidisciplinary teams.
-Understanding of critical path method scheduling.
Ideal incumbents shall have comprehensive knowledge of:
-Principles and practices of safety in transit and facility operations.
-Principles and practices of engineering design or contract management.
-Operations, services and activities of a comprehensive, multi-discipline engineering program
-Principles and practices of engineering cost estimating, scheduling, oversight, and management.
-Operational characteristics, service and activities of liaisons projects which interface with the District's State of Good Repair capital program
-Principles, practices, methods and techniques of division management.
-Methods and techniques of field measuring and testing.
-Engineering construction contract administration principles and practices.
-Materials and equipment methods utilized in construction
-Principles of supervision, training and performance evaluation
-Methods and techniques of conducting facility or construction site inspection.
-Principles of supervision, training and performance evaluation.
-Terminology, methods, practices, and techniques used in engineering report preparation.
-Advanced mathematical principles.
-Knowledge of scheduling, cost control, word processing and spreadsheet programs and applications.
-Current office procedures, methods, and equipment including computers.
-Related building codes, regulations and provisions.
-Related Federal, State and local laws, codes and regulations.
-Must be available for on call 24 hours a day, 7 days at a time (in rotation with others), to work occasionally during overnight and weekend maintenance windows, and to work occasionally in noisy and dirty environments or in foul weather and in close proximity to moving trains.
-An understanding of electrical, mechanical, physical, and mathematical principles applicable to the BART train control, traction power, ventilation, HVAC, track, structures, and other miscellaneous support systems and a keen interest in keeping up to date with emerging technology, developments, and trends in these areas.

Essential Job Functions

Lead the Division as a hands-on role model for a culture of safety.
Serve as the liaison for the Engineering and Management Division with other divisions, departments and outside agencies; provide technical assistance to the Legal Department and serve as an expert witness; negotiate and resolve sensitive and controversial issues.
Respond to and resolve difficult and sensitive citizen inquiries and complaints; respond to emergency situations related to safe operation of the construction equipment in the District.
Supervise work plan for assigned staff; assign work activities, projects and programs; review and evaluate work products, methods and procedures; meet with staff to identify and resolve problems.
Evaluate assigned personnel; provide or coordinate staff training; work with employees to address performance improvement opportunities; implement discipline and termination procedures as needed.
Prepare and present periodic and special reports regarding division activities to management staff or other departments.
Monitor developments and legislation related to assigned area of responsibility; evaluate impact upon district operations; recommend and implement equipment, practice and procedural improvements.
Oversee and participate in the development and administration of the division's annual budget; participate in the forecast of funds needed for staffing, equipment, materials and supplies; monitor and approve expenditures; implement adjustments.

Minimum Qualifications

Education: A Bachelors degree in engineering, business administration, management or a related field from an accredited college or university.
Experience: Six (6) years of (full-time equivalent) verifiable professional experience in maintenance support programs for station, wayside and/or infrastructure systems and equipment. At least four years must be supervisory, operations and administrative experience.
Substitution: Additional professional experience as outlined above may be substituted for the education on a year-for-year basis. A college degree is preferred.
Other Requirements: Must possess a valid California driver's license and have a satisfactory driving record.
Knowledge of:
Operations, services and activities of comprehensive maintenance, installation, and repair programs.
Principles and practices of preventive maintenance and repair for station, wayside and infrastructure equipment.
Principles and practices of project scheduling and management.
Principles and practices of program development and administration.
Principles and practices of budget preparation and administration.
Principles of supervision, training and performance evaluation.
Office procedures, methods, and equipment including computers.
Related Federal, State and local laws, codes and regulations.
Skill in:
Overseeing and directing the management of comprehensive maintenance, installation and repair programs.
Selecting, supervising, training and evaluating staff.
Participating in the development and administration of division goals, objectives and procedures.
Preparing and administering large program budgets and contracts.
Preparing clear and concise administrative and financial reports.
Analyzing problems, identifying alternative solutions, projecting consequences of proposed actions and implementing recommendations in support of goals.
Researching, analyzing and evaluating new service delivery methods and techniques.
Interpreting and applying Federal, State and local policies, laws and regulations.
Communicating clearly and concisely, both orally and in writing
Establishing and maintaining effective working relationships with those contacted in the course of work.

Selection Process

Applications will be screened to assure that minimum qualifications are met. Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes, where additional qualification(s) screenings may be applied.

The selection process for this position may include a skills/performance demonstration, a written examination, and a panel and/or individual interview.

The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as required by law, including those establishing his/her right to work in the U. S; pass a pre-employment medical examination which may include a drug and alcohol screen, and which is specific to the essential job functions and requirements. Pre-employment processing will also include a background check. (Does not apply to current full-time District employees unless specific job requires additional evaluations).

Application Process

External applicants may only apply online, at www.bart.gov/jobs. Applicants needing assistance with the online application process may receive additional information by calling (510) 464-6112.

Current employees are strongly encouraged to apply online, either at www.bart.gov/jobs, or on EmployeeConnect.

All applicants are asked to complete the application in full, indicating dates of employment, all positions held, hours worked, and a full description of duties. On line applicants are invited to electronically attach a resume to the application form to provide supplemental information, but should not consider the resume a substitute for the application form itself.

Applications must be complete by the closing date and time listed on the job announcement.
When you have successfully applied for this position you will receive an auto reply e-mail acknowledging that your application was received for this position. Please retain a copy of the e-mail for your records. If you receive an auto reply that does not specifically reference this position, please email Employment Help at employment@bart.gov for assistance.

To verify submission of your application, click on the 'My Career Tools' link at the top of the 'Careers Home Page' after submitting your application to view the list of applications you have submitted (including application date and status). If you have further questions, please email the Employment Help at employment@bart.gov , between the hours of 8:15am - 5:00pm, Monday- Friday.


Equal Employment Opportunity

The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws.

The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov .

Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs.


Other Information

Please be prepared to present documentation in support of any required licenses, degrees, or certifications upon request.
Working Conditions
Environmental Conditions: Office environment; field environment; electrical energy. Exposure to computer screens, noise, dust, grease, smoke, fumes, gases, heat, cold; work or inspect in confined spaces.
Physical Conditions: Will require maintaining physical condition necessary for walking on uneven surfaces, standing or sitting for prolonged periods of time; light lifting, bending, stooping, kneeling.

Job Address

Oakland, California United States View Map