Director (MPP III/Administrator III) - Disability Programs and Resource Center (506225)

  • Cal State University (CSU) San Francisco
  • San Francisco, California
  • Jan 01, 2022
Full Time Administration and Management

Job Description


Working Title

Director (MPP III/Administrator III) - Disability Programs and Resource Center

Administrator Level (for MPP positions only)

This position is an MPP III in the California State University Management Personnel Plan (MPP), reporting to the Associate Vice President for Student Affairs.

SF State University

San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager.

Applicants may visit for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing

San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties.

The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.


Disability Programs and Resource Center

Appointment Type

This is an at-will position.

Time Base

Full-Time (1.0)

Work Schedule

Monday through Friday; from 8:00am to 5:00pm

Anticipated Hiring Range

$9,583.00 - $10,333.00 per month ($114,996.00 - $123,996.00 annually)

Salary is commensurate with experience.

Position Summary

The Director of the Disability Programs & Resource Center (DPRC) supports the academic mission of the University by providing vision, leadership, and strategic direction for all DPRC programs and services, and directly overseeing the day-to-day operations of student advising and advocacy, employee accommodations, and personnel and fiscal affairs that enhance the capacity of students, faculty and staff with disabilities to be active, engaged and successful learners/workers, and full University citizens. The Director supervises a multidisciplinary team of more than 16 full and part-time professional staff (directly supervising up to 9 full-time professional staff), 50 sign language interpreters/real-time captioners, external consultants, and 200+ student workers, oversees an annual budget of approximately $2.3 million and works closely with other unit managers in the Division of Student Affairs, including the directors of Children's Campus, Counseling & Psychological Services, Health Promotion & Wellness, and Student Health Services. Reporting administratively to the Associate Vice President for Student Affairs, and serving as a key member of the Student Affairs & Enrollment Management (SAEM) Leadership Council, the Director participates in cabinet area strategic planning, program and policy development, and decision-making.

Position Information

The Director provides leadership and management of SF State's efforts to implement the principles of universal design, along with federal and state disability access laws including: Sections 503, 504, and 508 of the Rehabilitation Act of 1973, the Americans with Disabilities Act (ADA) of 1990 as amended, the California Fair Employment and Housing Act, California Title 24, and California Government Code 11135.

The Director provides administrative oversight, guidance, and accountability for DPRC by structuring the work effectively, defining the goals and objectives for the department, and facilitating strategies to achieve success. The Director also develops a culture of evidence by engaging in a robust assessment of all DPRC services and activities.

The Director: implements programs to systematically remove physical, informational, attitudinal, and programmatic barriers; leads staff in building sustainable programs and activities that foster and support a learning-centered environment; establishes student learning outcomes and leads assessment activities; oversees program design, policy development, human resources administration, fiscal matters, marketing and public relations, fundraising, and the application of research in the field of Disability Studies; develops budget proposals that reflect anticipated demand for services as well as demonstrating good fiscal stewardship; continuously seeks to understand and represent the perspectives of students, employees and university guests with disabilities; provides administrative leadership, support and assistance in resolving day-to-day problems; establishes collaborative relationships with members of the campus

and external communities including members of the All University Committee on Students, Faculty and Staff with Disabilities; provides direction for both internal and external functions of the unit, building bridges to the university's academic, student services, administrative and advancement units; and utilizes technology to enhance the delivery of services. Additionally, the Director leads collaborative efforts between DPRC and Human Resources (leave programs and labor relations), Workers' Compensation, and Faculty Affairs in the area of disability case management (tracking employees who are active in two or more of the following programs: reasonable accommodation, workers' compensation, nonindustrial disability insurance, family medical leave, and labor relations), which serves to reduce the university's risk exposure in the area of disability discrimination.

The Director must be an innovative leader and manager with the ability to creatively and strategically facilitate organizational change and develop staff members. The Director is expected to cultivate and sustain strong, collaborative working relationships with colleagues across the campus so that students, faculty and staff with disabilities encounter an accessible and welcoming campus experience.

Professional Behavior
  • Fosters and promotes the Principles of Conduct for a Multi-Cultural University and User-Friendly Principles.
  • Promotes and ensures the application of human resources professional responsibilities and ethical standards.

Other Duties as Assigned
  • Incumbent will need to demonstrate appropriate flexibility and be prepared to adjust responsibilities on an "as needed" basis in response to changing workplace priorities and constituency demands.

Embody the Six Roles of Leader

  • Structuring Work: effectively manage and direct workflow, create clear position descriptions, clarify roles and
  • expectations and delegate work
  • Managing Talent: hire, coach, support employees
  • Inspiring Performance: empower, appreciate, communicate constructive feedback
  • Building Teams: build trust and collaborate
  • Using & Sharing Information: open communication, transparency
  • Facilitating Change: encourage other to seek opportunities for different innovative approaches to addressing problems and opportunities; facilitating the implementation and acceptance of change within the workplace

Embody the Core Competencies

  • Bias toward collaboration and teamwork.
  • Effective communication skills across a variety of venues.
  • Customer/Client Focus with an emphasis in problem solving and resolution.
  • Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence.
  • Diversity and inclusion.

Minimum Qualifications
  • A Master's Degree in Counseling, Rehabilitation Counseling, Clinical Psychology, Social Work, or a job-related field, terminal degree preferred.
  • Minimum of three years of supervisory, program development and management experience with professional staff in an agency, educational or corporate setting.
  • Significant management experience dealing with the day-to-day operations of a key, highly visible program.
  • Evidence of strong leadership and project management skills.
  • Minimum of three years of progressively responsible professional student services work experience, which includes experience in advising students individually and in groups, and in analysis and resolution of complex student accommodation and services problems.
  • Comprehensive knowledge of the principles of universal design along with Sections 503, 504, and 508 of the Rehabilitation Act of 1973, California Fair Employment and Housing Act, California Title 24, California Government Code 11135, and the Americans with Disabilities Act (ADA) of 1990 as amended.
  • Experience with creating/maintaining accessible electronic and informational technologies.
  • Proven experience in working successfully in diverse communities.
  • Demonstrated ability to bring together and lead groups of people toward a common mission.

Preferred Qualifications
  • Demonstrated ability to focus on work and workflow issues.
  • Demonstrated ability to encourage creativity and innovation.
  • Superb expressive and written communication skills.
  • Excellent judgment in complex, nuanced contexts.
  • Demonstrated clear analytical thinking and reasoning.
  • Significant experience in managing complex budgets.
  • Demonstrated knowledge of accommodations in a post-secondary setting.
  • Experience with architectural and structural design concerning physical access.

  • Must refrain from wearing scented products to ensure access for people with chemical sensitivities.
  • Some evening/weekend hours may be required.
  • Must be able to competently interact with a culturally and ethnically diverse population of students, faculty and staff.

Pre-Employment Requirements

This position requires the successful completion of a background check.

Eligibility to Work

Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire.


Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve.

We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee.

Employment Requirement

CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at and questions may be sent to

CSUEU Position (For CSUEU Positions Only)

Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference.

Additional Information


The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872.

Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time.

Closing Date/Time: October 20, 2022

Job Address

San Francisco, California 94132 United States View Map