Outdoor & Leadership Development Coordinator (Administrative Analyst/Specialist, Exempt I) - Campus Recreation (506130)

  • Cal State University (CSU) San Francisco
  • San Francisco, California
  • Jan 01, 2022
Full Time Administrative Analysis and Research Clerical and Administrative Support Parks and Recreation Planning and Development

Job Description


Working Title

Outdoor & Leadership Development Coordinator

SF State University

San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager.

Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu.

San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties.

The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.


Campus Recreation

Appointment Type

This is a one-year probationary position.

Time Base

Full-Time (1.0)

Work Schedule

Monday through Friday; from 9:00am to 6:00pm

Anticipated Hiring Range

$4,460 to $5,108 per month ($53,520 to $61,296 annually)

Salary is commensurate with experience.

Position Summary

Under the general supervision of the Associate Director for Campus Recreation, the Outdoor & Leadership Development Coordinator is a newly created position to serve in the state of the art, 118,700 square-foot Mashouf Wellness Center (MWC) that opened in 2017. The incumbent oversees and supervises the Outdoor Resource Center, Outdoor Equipment Rental Program, Climbing Wall Operations, Outdoor Trips Program, and Leadership Development Programming and collaborations, building capacity for a strong student life program that engages students and assists with their learning and development outside of the classroom.

Areas of oversight include, but are not limited to, program development, promotions, program management and supervision, and program risk management. The incumbent works directly with a variety of student employees and may work with interns. The incumbent administers an outdoor trips program that allow students to: build friendships and community through activity; learn about the natural environment; and participate in common experiences together. The incumbent must have a strong understanding of how to build a safe, comprehensive outdoor trips program that serves the needs of the campus community, while striking a balance between adventure and fun participation for all. A key part of this program's success will be the development of strong student trip leaders who can facilitate safe and enjoyable trips, and provide leadership and safety for participants of all abilities. Professional training and guide experience in various adventure outings, to pass along knowledge about trip logistics and equipment, wilderness first response, decision-making, and safety is desirable.

The incumbent will also oversee climbing wall operations at a wall with 2,500 climbable square feet, nearly 42' tall, with top roping, bouldering, lead climbing, and opportunities for anchor training and rappel training. The incumbent supervises approximately 35-40 student employees, including student managers and front-line staff, to assist with: managing the climbing wall; outdoor resource center; adventure trips; and leadership development programs. Front-line staff supervise the climbing area, help with trip resources and planning, trip lead outdoor recreation excursions, and facilitate leadership development programming. All student employees enforce program policies, and respond to incidents and injuries. The incumbent must have a strong understanding of student development theory and practices in order to keep a high standard of student leadership, development, and competency in practice amongst the students in these programming areas. The MWC is very much student driven in its operations, and it is expected that students are involved in decision-making and delivery of services throughout the department alongside the incumbent. The ability for this person to advise, mentor, and provide the development of student leadership is key.

Incumbent must strategically align work and outcomes in a way that supports the mission of the SF State campus, Student Affairs & Enrollment Management (SAEM) cabinet area, and Campus Recreation/MWC, and is in line with NIRSA: Leaders in Collegiate Recreation, and other higher education and industry best practices.

Position Information

Climbing Wall, Outdoor Resource Center & Outdoor Trips Programming
  • Provides general oversight for the Climbing Wall, Outdoor Recreation Resource Center, and Outdoor Trips program area;
  • Develops policies and procedures for program area and trains staff to educate on those policies and procedures and uphold them;
  • Oversees coordination of staffing of student employees and volunteers, scheduling, advertising, purchasing, sales, inventory and security; and utilizes national industry standards;
  • Oversees: coordination of offerings (e.g., climbing lessons, group climbing sessions, events, etc.); rental gear and equipment in outdoor resource center and other resources; group trips including day hikes, backpacking, camping and other excursions into the natural environment;
  • Responsible for the purchase, maintenance, and inventory of indoor climbing and outdoor recreation equipment available for check-out or rental;
  • Maintains records of safety and emergency response training, certifications, inspection checklists, accident and incident reports;
  • Makes facility and equipment inspections systemic in quality and consistency;
  • Responsible for risk management including the appropriate training of employees and users, assessing the condition of facilities and equipment, and assuring proper travel-related procedures;
  • Within established parameters, designs and implements experiences for persons of all abilities, backgrounds, and disabilities; and
  • Develops and leads staff training retreats and other training programs.

Student Supervision, Training & Development
  • Works alongside student managers for operational areas to make decisions and manage program operations;
  • Recruits, hires, trains, schedules, evaluates, disciplines, advises and mentors approximately 6 student managers and 30-35 front line staff;
  • Meets with staff, both in large groups and one-on-one settings, for direct communication and support of a strong staff team;
  • Instructs students on utilizing proper software tools (i.e., Fusion, etc.) as needed;
  • Develops and maintains strong customer service skills of student employees, including the development of self-confidence, critical thinking skills, communication skills, teamwork, problem-solving, and data entry without error; and
  • Oversees student staff scheduling.

Leadership Development Programming
  • Develops and launches a program meant to introduce and hone student leadership skills and practices;
  • Develops programs that serve as a compliment to arming students with transferable skills to the workplace, classroom, or life experiences;
  • Coordinates expert presenters, trainers, and leaders and develops an offering of leadership retreats, workshops, and programs; and
  • Applies experiential-based learning concepts and practices wherever possible.

  • In coordination with Senior Management prepare and monitor annual budget, program and equipment purchases, partnership agreements, etc.;
  • Responsible for ordering, maintaining, inventory and secure storage of equipment and services related to program areas; and
  • Actively participates in staff meetings, staff trainings, and appropriate national associations.

Other duties as assigned.

Minimum Qualifications

Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs.
  • Working knowledge of and ability to apply standard theories, principles, practices, and techniques applicable to the program and/or administrative specialty to develop conclusions and make recommendations.
  • Thorough knowledge of policies, procedures, and outside regulations pertaining to the applicable program and/or administrative specialty.
  • Working knowledge of operational and fiscal analysis and techniques.
  • Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved.
  • Skill in the research, development and evaluation of policies and programs, including skill in the collection, evaluation, and interpretation of data to develop sound conclusions and make appropriate recommendations.
  • Expertise in investigating and analyzing problems with a broad administrative impact and implications. Ability to anticipate problems and address them proactively.
  • Demonstrated ability to effectively interpret, organize, and present information and ideas in written or presentation form.
  • Ability to train others on new skills and procedures and provide lead work direction.

Preferred Qualifications
  • Master's Degree in Sports Management, Recreation, Adventure Education, or a related field;
  • Understanding of the application of student development concepts, including principles of individual and group behavior, and advising students individually and in groups on routine matters;
  • Experience with developing and promoting programs and services within area of oversight through a lens of social justice, sustainability, accessibility, and non-traditional as well as traditional programming;
  • Demonstrated knowledge and understanding of the Strategic Values and Core Competencies for NIRSA: Leaders in Collegiate Recreation and SF State's Strategic Plan;
  • Experience hiring, training, scheduling, supervising, evaluating, and developing employees;
  • Experience supervising college students in a college campus setting;
  • Experience with new program development and implementation;
  • Experience overseeing an indoor climbing wall and outdoor trips & rental equipment programs, including
  • Experience using program registration software/apps and collecting, analyzing, and reporting usage data;
  • Experience applying standards and practices from the Climbing Wall Association (CWA);
  • Experience developing leadership programming, including experiential education-based;
  • Demonstrated technology, software, and hardware skills including the use of Microsoft Office, email and the internet;
  • Experience providing high quality customer service, and contributing to a positive, friendly, work and wellness environment;
  • Membership in the Association for Outdoor Recreation and Education (AORE) and CWA;
  • Ability to oversee daily operations of the climbing wall and outdoor recreation areas including staff, registrations, access, and equipment;
  • Ability to work effectively with students who have a variety of skill and experience levels, and who will be working in various levels, from entry to program management levels;
  • Ability to rapidly acquire general knowledge of overall operation and functions of climbing wall and outdoor recreation & leadership development areas;
  • Ability to develop and implement policies and procedures that ensure safe instruction and risk management; and
  • Ability to use initiative and resourcefulness in planning and implementing short and long-range improvements.

Core Competencies - embody the following competencies:
  • Bias toward collaboration and teamwork.
  • Effective communication skills across a variety of venues.
  • Customer/Client Focus with an emphasis in problem solving and resolution.
  • Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence.
  • Diversity and inclusion.


Duties take place mostly in an office setting, with primary locations at the Mashouf Wellness Center. Incumbent must be able to: succeed in a fast-paced, multi-tasking environment; work variable nights, weekends and/or holidays, on-campus or off-site, indoors and outdoors, depending upon work conditions and demands, including an occasional overnight stay; use computers and other communication tools for extended periods of time; and competently interact with a culturally and ethnically diverse population of students, faculty, staff, and campus community.

Pre-Employment Requirements

This position requires the successful completion of a background check.

Eligibility to Work

Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire.


Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve.

We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee.

Employment Requirement

CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu.

CSUEU Position (For CSUEU Positions Only)

Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference.

Additional Information


The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872.

Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time.

Closing Date/Time: October 18, 2022

Job Address

San Francisco, California 94132 United States View Map