Math/Computer Science Administrative Assistant - Administrative Support Assistant II (505755)

  • Cal State University (CSU) East Bay
  • Hayward, California
  • Jan 01, 2022
Full Time Clerical and Administrative Support Education and Training Information Technology and Communication Services

Job Description


Salary and Benefits

The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $3,100.00/month to $3,752.00/month.

Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 13 paid holidays, one personal holiday and tuition fee waiver.

For more information on the benefits program, please visit

About Cal State East Bay

Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). With an enrollment over 15,800 students, Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability.

About the Position

Provides general office support to the Departments of Computer Science and Mathematics. Oversees the common daily operations of the two departments. Manages department reception, offering accurate guidance and direction to all visitors, callers and correspondents. Maintains the calendars, schedules appointments, and serves as general assistant to the two department Chairs. Supports office managers with large events, purchasing and payroll. Aids student service professional with enrollment management forms and filing. Orders textbooks and desk copies. Provides course management assistance through collection and dissemination of course syllabi, student evaluations of faculty, full course descriptions, and assessment materials. Assists Chairs, staff, and regular faculty with department projects and events.


GENERAL ADMINISTRATIVE SUPPORT - Mathematics and Computer Science

Performs general front-end operations for the Departments of Computer Science and Mathematics: Answers all incoming phone lines, handling calls independently whenever possible. Manages general correspondence and mail distribution and maintains faculty mailboxes. Responds to daily emails sent to the two departments' general websites. Manages the calendars and schedules appointments for both Department Chairs. Updates and maintains faculty office hour information each semester and posts schedules of classes and faculty office hours. Trains and conducts orientation of student office staff. During absence of the office managers and student service professional, oversees office operations, solves problems, and monitors student assistants. Assists student service professional with creating student folders and adding and dropping students from courses. Assists students with enrollment management forms. Processes student requests for Bay Card access credentials. Assists Chairs, faculty, and staff with special department projects and events.

FACULTY SUPPORT - Mathematics and Computer Science

Orders textbooks and desk copies for faculty. Orders keys for faculty. Handles some aspects of new faculty orientation for lecturers such as providing sample syllabi and facilitating onboarding with HR. Helps with coordination of the departments' many teaching assistants. Provides administrative faculty support for special faculty requests and purchases. Orders business cards. Assists faculty with best methods of reproducing course materials.

CURRICULAR ASSISTANCE- Mathematics and Computer Science

Maintains the two departments' data warehouses of student evaluations. Distributes student evaluations of faculty to the appropriate review committees. Collects course syllabi each semester, ensuring they contain all necessary information. Maintains repository of full course descriptions for all programs. Maintains assessment data and metrics for the assessment plans of all programs. Collects and tabulates assessment results each semester.

DEPARTMENT OUTREACH - Mathematics and Computer Science

Serves as resource and contact person for other University departments and offices. Serves as liaison between department and off-campus community.

Required Qualifications
  • Working knowledge of Peoplesoft, Excel, Microsoft Office Suite. Knowledge and skills in general office procedures and practices; ability to understand and operate in a variety of organizational structures.
  • Ability to deal effectively with a very diverse faculty, staff and student population. Thorough knowledge of English grammar, spelling and punctuation and able to clearly communicate orally and in writing in English.
  • Ability to maintain high degrees of accuracy, thoroughness, integrity and confidentiality.
  • Knowledge of business mathematics beyond basic arithmetic, and knowledge of basic accounting skills.
  • Ability to use and quickly learn new office support technology systems and software.
  • Ability to do multi-task management. Ability to work under extreme pressure (registration and late registration periods) Ability to work in a noisy setting (walk-in traffic and constant phone ringing, many interruptions).

Minimum Qualifications

Requires fundamental written and oral communication skills, including a sound foundation in English grammar, spelling, and punctuation; an ability to understand standard office procedures; an ability to operate standard office equipment; an ability to learn office technology systems; an ability to perform basic mathematical calculations; and typing and keyboard skills.

These entry qualifications would normally be obtained through completion of a high school program or its equivalent and some experience in an office environment.

Preferred Skills and Knowledge
  • Knowledge of college algebra level mathematics and introductory computer science courses is desirable.
  • Bachelor's degree.

Condition(s) of Employment

Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position.

All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department.

EEO Statement

As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body.

Other Information

All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website at

In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available at:


Cal State East Bay is not a sponsoring agency for Staff or Management positions.

Mandated Reporter

The incumbent in this position may be considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and will be required to comply with requirements set forth in the CSU Executive Order 1083 as a condition of employment.

CSU Vaccination Policy

CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat. com/policy/9779821/latest/ and questions may be sent to

Closing Date/Time: Open until filled

Job Address

Hayward, California 94542 United States View Map