501412 - Marketing and Communications Analyst (Administrative Analyst/Specialist-Exempt I) (501412)

  • Cal State University (CSU) Fullerton
  • Fullerton, California
  • Nov 13, 2021
Full Time Administrative Analysis and Research Clerical and Administrative Support Community Relations or PR and Marketing

Job Description

Description:

Job Title

Marketing and Communications Analyst

Classification

Administrative Analyst/Specialist-Exempt I

AutoReqId

501412

Department

University Outreach

Sub-Division

Student Transitions

Salary Range

$3,897 - $7,051 per month

Appointment Type

Ongoing

Time Base

Full-Time

Work Schedule

Monday - Friday, 8:00 AM - 5:00 PM

About CSUF

Standing on 241 acres at the heart of Southern California, the university was founded in 1957 and has grown into a population of over 39,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California's revolving work force needs. At California State University, Fullerton we strive for continual improvement of students, staff, faculty and administrators through orientations, training programs and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, CSUF Garden Grove Center, Fullerton Arboretum, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program.

Job Summary

It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from a variety of career disciplines that share in the University's mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish.

About the Position:
University Outreach serves prospective and incoming students, and any other interested parties in the information seeking and application process, as it relates to the California State University system and Cal State Fullerton specifically. Our office provides campus tours, informational workshops, new and transfer student orientations and general information. We are seeking an exceptional individual to join our team as the Marketing and Communications Analyst (Administrative Analyst/Specialist-Exempt I). The ideal candidate in this role should have a positive attitude and an active, energetic mind that is characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness.

Reporting to the Director of Outreach and Recruitment and Titan Orientation Programs in the Division of Student Affairs, the Marketing and Communications Analyst works with the College Access and Career Pathways cluster (Outreach and Recruitment, Orientation, Financial Aid, Admissions, and Educational Partnerships) to coordinate and implement communication plans for programs and services offered by these departments. The Marketing and Communications Analyst is responsible for the oversight, development, and maintenance of marketing, branding, and communication initiatives. The Marketing and Communications Analyst manages day-to-day Salesforce related tasks, as well as long-term planning and strategy in communication creation and process improvement. This position develops and configures the Salesforce modules, workflow, forms, fields, views, reports, and dashboards and the daily maintenance of Salesforce via third-party applications/add-ons within Salesforce. The Marketing and Communications Analyst creates and applies departmental brand guidelines and develops printed and digital materials in support of College Access and Career Pathways cluster efforts. Other duties as assigned.

Essential Qualifications

Bachelor's degree from an accredited four-year college or university and/or the equivalent training and administrative work experience involving the study, analysis, evaluation, development or improvement of administrative policies, procedures, practices or programs plus two years of related experience.

Working knowledge of and the ability to apply standard theories, principles, practices, and techniques applicable to the program or administrative specialty to develop conclusions and make recommendations. Thorough knowledge of policies, procedures, and outside regulations pertaining to the applicable program or administrative specialty. Working knowledge of operational and fiscal analysis and techniques. Ability to take initiative and plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved. Skilled in research, development, and evaluation of policies and programs. Ability to collect, evaluate, and interpret data to develop sound conclusions and make appropriate recommendations. Expertise investigating and analyzing problems with broad administrative impact and implications. Ability to anticipate problems and address them proactively. Demonstrated ability to effectively interpret, organize, and present information and ideas in written or presentation form. Ability to train others on new skills and procedures and provide lead work direction.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

Preferred Qualifications

Three years of experience supporting information systems and technology. Experience in relational database/data management (experience in Salesforce is a plus). Experience creating system documentation and conducting user interviews and training. Experience with troubleshooting system, process and data issues. Knowledge of current trends in higher education recruiting. Experience working with institutions of higher education. Knowledge of campus systems and database.

Special Working Conditions

Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator

Occasional early morning, evening, and weekend hours. High level group and interpersonal interactions with a variety of constituents, mainly students. Comfort and skill in presenting information to large audiences (400+) of students and family members.

Additional Information

California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment within which students, staff, administrators and faculty thrive. Individuals interested in advancing the University's strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.

Multiple positions may be hired from this recruitment based on the strength of the applicant pool.

If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as Graduate Assistant, Teaching Associate, Instructional Student Assistant or a Student Assistant position.

Regular attendance is considered an essential job function.

Employee/applicant who submits an application for a position may be required to successfully complete job related performance test(s) as part of the selection process.

Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration.

California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e. H1-B Visas).

CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr.fullerton.edu

Hiring Preference

On-Campus CSUEU Employees

Closing Date/Time: December 9, 2021

Job Address

Fullerton, California 92831 United States View Map