School Safety Supervisor - Police Department

  • City of San Jose
  • San Jose, California
  • Sep 25, 2021
Full Time Public Safety
  • Salary: USD USD

Job Description

Pursuant to the City’s Covid 19 Mandatory Vaccination and Testing Policy, the City of San Jose is requiring all new hires to provide proof of Covid-19 vaccination as a condition of employment absent a documented medical and/or religious exemption.  

Please note that applications are currently not accepted through CalOpps or any other third party job board application system. To apply, applicants must complete an application via the City of San Jose’s website at

The San Jose Police Department is currently recruiting for a School Safety Supervisor position.  The School Safety Supervisor will be part of the San Jose Police Department's Support Services Division, School Safety & Education Unit. The School Safety and Education Unit provides administrative support and staffing for the Adult Crossing Guard Program for the City of San Jose. Additionally, the Unit coordinates the training and supervision of Student Safety Patrols at elementary schools located throughout the City. The unit comprises of 1 Captain, 1 Program Manager, 4 School Safety Supervisors and nearly 300 School Crossing Guards.  The work schedule for this position is a 4/10 schedule (10 hour work days/ 4 days a week).

The duties of this position include (but are not limited to) the following:

 - Supervises School Crossing Guards; including recruitment, interview of prospective candidates, training, scheduling, and discipline.

 - Administers, schedules, and coordinates the activities of the school crossing guard program, including maintenance of timesheets, mileage forms, performance evaluations, within an assigned geographical area.

 - Develops school safety patrol programs; conducts training in safety and advises on current state requirements.

 - Designs, prepares, or obtains teaching materials including films, videos, brochures, and testing materials for educational programs in pedestrian safety, bicycle safety, personal safety, and prevention of child sexual assault.

 - Works with Police Training and Traffic Operations to develop audio-visual instructional materials including slide and video presentations.

 - Prepares and gives presentations to student, parent, and teacher groups in and monitors program effectiveness.

 - Prepares and submits timecards for Crossing Guards.

 - Observes and reports on unsafe physical conditions of streets, roads, signs, crosswalks, and sidewalks. Makes recommendations on adjustments to matters related to the safety of student pedestrian safety.

 - Organizes and directs special events for school-age children.

 - May perform duties of a School Crossing Guard on a relief basis, as required.

 - Maintains personnel files for School Crossing Guards.

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

Job Requirements

Education: Successful completion of high school, G.E.D. Certificate, or California Proficiency Certificate 

Experience: One (1) year of supervision, including coordinating and scheduling of assignments, and in the preparation and presentation of information to large groups 

License/Certificates: Possession of a valid California Driver's license 

As a condition of employment, incumbents may be required to use their personal vehicles in performing the job duties, and maintain valid City of San Jose driving permit 

Background: Submit to a personal background investigation as required by the Police Department 

Employment Eligibility:  Federal law requires all employees to provide verification of their eligibility to work in this country.  Please be informed that the City of San Jose will not prepare or file a labor condition application with the Department of Labor.




The ideal candidate will possess the following competencies, as demonstrated in past and current employment history.  Desirable competencies for this position include:


Job expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations.  Bilingual in Spanish or Vietnamese is desired. 

Communication skills -  Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people’s ideas and thoughts.

Computer skills - Experienced with common business computer applications including but not limited to: MS Outlook, MS Word, MS PowerPoint, MS Access, and MS Excel.

Customer Service - Demonstrates the ability to anticipate customers' needs and deliver services effectively and efficiently using professional demeanor.

Reliability - Completes quality work assignments in a timely and efficient manner; fulfills responsibilities and maintains confidentiality as appropriate. 

Multi-tasking - Can handle multiple projects and responsibilities simultaneously; has handled a wide variety of assignments in past and/or current position(s).

Supervision - Sets effective long and short-term goals based on a good understanding of management practices; establishes realistic priorities within available resources; provides motivational support; empowers others; assigns decision-making and work functions to others in an appropriate manner to maximize organizational and individual effectiveness.

Team Work and Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills.


Selection Process


The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to the Job Specific Questions. Only the candidates whose backgrounds best match the position will be invited to proceed in the selection process.  Additional phases of the selection process will consist of one or more interviews, one of which may include a practical/writing exercise.


You will be prompted to answer the following job-specific questions during the online application process.  Please note that there is a 4,000-character limit, including spaces, for each text response. 


Please describe your Supervisory experience. Indicate years of supervisory experience, your main role as a supervisor, the number of employees and type of employees you supervised.

Please describe your experience coordinating and scheduling of assignments, and in the preparation and presentation of information to large groups.

Please describe your proficiency with MS Office (Word, Excel, PowerPoint, and Outlook) and your experience using these applications.

Please indicate the language(s) other than English you speak fluently.

Please describe your experience handling multiple assignments and meeting deadlines. Please provide some examples of projects/tasks you have worked on and the techniques you have used to produce quality, error free work in a timely manner.

Please provide an example of a difficult situation you have worked through. Would you have done anything differently? 

Please describe your experience working with the public in a public setting.

You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. 


If you have questions about the duties of these positions, please contact Michelle Barte at  


If you have questions about the selection or hiring processes, please contact Rose Lara at

Job Address

San Jose, California 95113 United States View Map