Division of Student Affairs
Student Services Professional II
*** Temporary Position ***
RESPONSIBILITIES & DUTIES:
Collaborates with campus partners to coordinate Parent & Family Orientation, develop programs and events to engage parents and families in the life of the campus community, and curate information to engage parents and families. Builds and implements a program to involve, engage, connect, educate, and support family members of students as well as provide programming and resources for student caregivers. Assists with planning and executing new and current department events such as Weeks of Welcome activities, Spring Family Day, and virtual family initiatives. Develops marketing and communication plans for outreach to parents, families, and student caregivers. Coordinates the design, editing, production, and distribution of publications for parents, family members, and supporters such as program materials, social media content, use of tech platforms, the program's website, and the parent and family resource guide, etc. Creates engagement opportunities for parents and families who have limited English proficiency, a disability or are from underrepresented communities. Works directly with campus partners to provide resources for student parents, coordinate programs, events, and services, and advocate on behalf of student caregivers. Represents Student Transition & Engagement Programs, Retention, Outreach, & Inclusive Student Services, and the Division of Student Affairs on various campus committees, recruitment events, and other activities sponsored by the University and Division of Student Affairs. Represents the University through professional development opportunities and national/regional organizations. Performs additional related duties as assigned.
REQUIREMENTS OF POSITION:
Bachelor's degree required; master's degree preferred. At least two years of full-time experience in planning, implementing, and evaluating higher education orientation and/or parent and family programming required. Verbal and written fluency in Spanish preferred. Experience working with diverse populations with an understanding of different economic, linguistic, and cultural backgrounds required. Demonstrated knowledge of student development and family engagement theories, the needs of students in transition and FERPA. Ability to utilize independent thinking, judgment, and decision-making skills. Competency with remote learning and engagement technology. Exceptional oral and written communication skills, along with the ability to tailor communication to specific audiences. Strong customer service and interpersonal skills. Proficiency working with Microsoft Office (Word, Access and Excel). Ability to work flexible hours, including evenings and weekends.
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.
The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised July 21, 2017, as a condition of employment.
Hiring Salary: $4,304 per month
Closing Date/Time: Open until filled