- Position Summary
- (Classified as: Student Services Professional III)
Full-time temporary position available on or after November 1, 2021 and ending on or before October 21, 2022 in the Academic Success Center. Appointment will be made for one year from date of hire with the possibility of reappointment and/or becoming permanent based on budget, department needs, and job performance.
Under the general supervision of the Director of the Academic Success Center and Lead Advisor the incumbent provides leadership to academic advising and support services for transfer students. Incumbent will review difficult individual, group or organizational problems, developing and recommending courses of action, and implementing proposed solutions. Delivers highly complex program services and academic advising to students, specializing in transfer student needs. The incumbent will utilize a combination of high-level interpersonal skills in working on complex problems from the investigation and analysis stage through the solution and implementation stage. Provides leadership and supervision of Transfer Peer Mentors located at the Turlock campus in coordination with colleagues and transfer efforts at the Stockton Campus.
The Transfer Advisor position builds on the programming developed as part of the Warriors on the Way, which is designed to promote access, academic achievement, transfer, and graduation of a diverse population of transfer students. Based in Turlock, this position will work closely with the transfer team at the Stockton Campus to promote equivalent program design for Turlock-based transfer students, as appropriate.
- Job Duties
- Duties include but are not limited to:
- Provide collaborative leadership in expanding transfer advising services that align with efforts to support the successful transition and graduation of transfer students at the university.
- Partner with the campus community to promote transfer student success.
- Identify weaknesses or problems in the current services to transfer students and propose solutions and recommendations for improvement.
- Provide on-site supervision of transfer peer mentors at the Turlock campus, working closely with the lead and transfer peer mentors at the Stockton Campus, including helping recruit, hire, and schedule work hours, assign caseloads and approve payroll.
- Regularly meet with the mentors; discuss observations of the mentor sessions, encourage and assist mentors in planning sessions and use of a wide variety of the identified strategies. Supervise workshop planning, development and delivery by the mentors.
- Continually revise and reevaluate training, supervision, and hiring processes in order to improve the program.
- Continue to analyze the effectiveness of the mentor program: collect data (e.g., attendance, term grades, surveys, etc.), analyze data, and submit reports to director, and campus partners.
- Provide academic advising, course selection and registration assistance on an individual or small group basis to new and continuing students.
- Help students select appropriate educational goals, and implement corrective measures to alleviate any deficiencies.
- Conduct in-depth analysis of student skills, abilities and previous academic performance as part of program planning and pre-registration advising for new and continuing students.
- Provide comprehensive advisement to assist students to identify their academic problems, evaluate them realistically, deal with their aptitudes and abilities as related to their particular needs and circumstances, assist students to select appropriate education/career goals, and implement corrective measure to alleviate any deficiencies.
- Participate in and/or develop and present workshops to students on relevant success and resource topics determined by direct work lead or ASC Director.
- Responsible for assisting a large volume of students providing daily drop-in advising, resources and just-in-time support.
- Provide presentations at New Student Orientation and assist in NSO advising sessions as assigned.
- Maintain current knowledge of resources, majors, prerequisites, general education and graduation requirements, University procedures, rules and regulation along with other student services.
- Maintain detailed and current records on assigned student population.
- Ensure the up-to-date maintenance of required documentation, web-based resources, reports and student records in accordance with university policies, government regulations and accreditation standards.
- Assist and participate in the formulation and implementation of organizational goals and objectives.
- Participate in regular department and component meetings.
- Represent the university and ASC at specified regional professional association conferences and professional development workshops.
- Serve on Department, Division and campus-wide committees as the ASC representative.
- Perform other duties as assigned by the director to ensure the success of ASC on behalf of the university, students, employers and alumni.
- Other duties as assigned.
- Minimum Qualifications
- Education : Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related.
Experience : Equivalent of three years of progressively responsible professional student services work experience. (A master's degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling.)
- Preferred Qualifications
- Experience working with community college transfer student population.
- A strong understanding and commitment to diversity.
- Experience working with student services and special programs in higher education environment.
- Familiarity with proactive academic advising practices, or similar student success interventions.
- Required Qualifications
- General knowledge of the methods and problems of organizational and program management.
- General knowledge of research and interview techniques
- Ability to interpret and apply program rules and regulations.
- Ability to use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements.
- Ability to obtain factual and interpretive information through interviews.
- Ability to reason logically; ability to collect, compile, analyze and evaluate data and make verbal or written presentation based on these data.
- Ability to recognize multicultural, multi-sexed and multi-aged value systems and
- work accordingly.
- Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas.
- Thorough knowledge of the principles of individual and group behavior.
- General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures, activities and practices of the program area to which assigned.
- General knowledge of individual counseling techniques.
- General knowledge, or the ability to rapidly acquire such knowledge, of the overall operation, functions, programs, organizational procedures, and activities of the campus.
- Working knowledge of student services programs outside the program to which immediately assigned.
- Ability to analyze complex situations accurately and adopt effective courses of action.
- Ability to advise students individually and in groups on complex student-related matters.
- Ability to determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature.
- Ability to interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action.
- Ability to carry out a variety of professionally complex assignments without detailed instructions.
- Ability to establish and maintain cooperative working relationships with a variety of individuals to include faculty, CSU administrators, student organizations, and other private and public agencies and others in committee work, and student advising and community contacts.
- Special Conditions
- CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at: https://calstate.policystat.com/policy/9779821/latest/.
- Salary Range
- $4,691 - $6,683 per month plus excellent paid benefits. (Anticipated salary will be $4,691 - $5,394 per month, depending on the qualifications of the successful finalist.)
- Compensation & Benefits
- Commensurate with qualifications and experience. As a member of the 23-campus CSU System, we offer an extremely competitive benefits package that includes, but is not limited to, outstanding vacation, health, dental, and vision plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 14 paid holidays a year. Link to (Bargaining Unit: 4) Benefits Summary: CSU Employee Benefit Summary
- How to Apply
- To be considered, qualified candidates must submit a completed Stanislaus State online employment application, cover letter, and resumé. Applications are accepted electronically only. Please note that failure to completely fill out each section of the online application may result in your application not receiving consideration. To apply online, please click the "Apply Now" button on this page.
- Application Deadline
- OPEN UNTIL FILLED; SCREENING TO BEGIN ON OR AFTER OCTOBER 7, 2021. (Applications received after the screening date will be considered at the discretion of the university.)
- Criminal Background Clearance Notice
- Satisfactory completion of a background check (which includes checks of employment records, education records, criminal records, civil records; and may include motor vehicle records, professional licenses, and sex offender registries, as position requires) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.
- Additional Information
- Campus & Area
California State University, Stanislaus serves the San Joaquin Valley and is a critical educational resource for a six-county region of approximately 1.5 million people. The University is fully committed to creating a culture of diversity and inclusion - one in which every person in the University community feels safe to express their views without fear of reprisal. Widely recognized for its quality academic programs, the University has 10 nationally accredited programs and 662 faculty members. 94 percent of full-time faculty holds doctorates or terminal degrees in their fields. The University offers 43 undergraduate majors, 16 master's programs, 7 post-graduate credentials, a doctorate in education and serves more than 10,000 students. New instructional facilities have been built for the unique pedagogy of professional programs, laboratory sciences and performing arts.
Stanislaus State continues to receive national recognition with its ranking as one of the best 384 colleges in the nation by The Princeton Review. The University was one of 12 public universities in the nation to be recognized by the American Association of State Colleges and Universities for demonstrating exceptional performance in retention and graduation rates. In addition, U.S. News and World Report ranks Stanislaus State in its top 10 among public universities in the West, while Washington Monthly honored Stanislaus State as the West's No. 1 university for the money. Stanislaus State also is recognized as a Hispanic-Serving Institution (HSI) by the U.S. Department of Education.
Clery Act Disclosure
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the annual security report (ASR), is now available for viewing at https://www.csustan.edu/annual-campus-security-report. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Stanislaus State for the previous three years. A paper copy of the ASR is available upon request by contacting the office of the Clery Director located at One University Circle, Turlock, CA 95382.
Equal Employment Opportunity
The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered veteran status, or any other protected status. All qualified individuals are encouraged to apply. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised 7/21/17, as a condition of employment.
Applicants requiring necessary accommodations to the application process may contact the Human Resources Department at (209) 667-3351. California Relay Service is available at (800) 735-2922 voice and (800) 735-2929 TDD. As a federal contractor, we are committed to attracting a diverse applicant pool. Please consider completing the Voluntary Self-Identification of Disability form (your response will not be shared with the search committee) at: Voluntary Self-Identification of Disability PDF Form.
CSU Stanislaus hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
The individuals who appear to be the best qualified for this position will be contacted by telephone or email for an interview.
INFORMATION CONTAINED IN THIS ANNOUNCEMENT MAY BE SUBJECT TO CHANGE WITHOUT NOTICE
Closing Date/Time: Open until filled