Workforce Data Analyst

  • City of Tacoma, WA
  • Tacoma, Washington
  • Sep 22, 2021
Full Time Information Technology and Communication Services
  • Salary: $85,321.60 - $109,408.00 Annually USD

Job Description

Position Description

Are you a high-performing, critical thinker, who has proven work experience with the data visualization and analysis of workforce and employee lifecycle data? If so, the Workforce Data Analyst position may just be the job you have been looking for.

Tacoma Public Utilities is recruiting for the position of Workforce Data Analyst in the Senior Human Resources Analyst classification. T he Human Resources Department is seeking experienced candidates with exceptional analytical skills who have a proven success record in workforce data transformation, research, and strategy.

The Workforce Data Analyst will conduct critical workforce analyses and provide strategic insight to managers regarding workforce trends and demographics. The Analyst will collect, analyze, report, and share data related to workforce and succession planning to assist and inform management's decision making in the areas of: staff utilization, workload forecasting and scheduling, work methods, procedures, priorities and organizational structure.

The Ideal Candidate
The ideal Workforce Data Analyst would possess the following traits and competencies:
  • A self-starter with strong personal initiative
  • Adept at managing several projects at once and regularly liaising with business partners and internal customers
  • Enjoys detailed, statistical evaluation and brings sound decision-making analysis and work prioritization skill-sets
  • Comprehends and navigates complex tasks that support Human Resources and Business Partner initiatives and strategic goals on time and with a high-degree of precision
  • A strong writer and communicator

The Principles that Guide Us:
Tacoma, the City of Destiny , has a workforce of dedicated, talented employees with unique skills and perspectives. We embrace innovation and strive for excellence and community engagement. Integrity, Service, Excellence and Equity, speak to the values that we embody as City of Tacoma employees, and represent the core of our work in public service.

Essential Duties:
  • Proactively design and implement effective and easy to understand people reporting solutions (i.e. dashboards, reports) to track key metrics associated with human resources people management and workforce planning.
  • Collect, analyze, report and share data related to workforce and succession planning to assist and inform management's decision making.
  • Serve in an advisory capacity providing analysis, consolidation and interpretation of large sets of data, guidance materials and recommendations for management.
  • Use advanced statistics and tools to ensure analytics are meaningful, rigorous and provide actionable and comprehensive insights.
  • Apply management and systems analysis techniques to the solution of problems
  • Connect analysis to strategic issues and priorities to support action plans.
  • Leverage both quantitative and qualitative data, including employee survey results, to enable leaders to dig deep into the company's cultural dynamics.
  • Establish strong partnerships with business partners and the Human Resources team to provide best practices/new practices and insights for how analytics can drive decisions that are more meaningful.
  • Oversee, develop and coordinate project plans or data processing activities with other departments or divisions to ensure functions and systems designs, modifications and implementation requirements meet business needs.
  • Prepare and deliver reports and recommendations, conduct trainings and provide presentations.
  • May provide work direction and oversight to two subordinate Human Resources staff members.

City of Tacoma Commitment to Diversity and Inclusion
Tacoma's diversity is its greatest asset. Tacoma embraces its multi-cultural and multi-ethnic character. Communities of color and immigrant communities are fundamental to Tacoma's entrepreneurial spirit, workforce, and long-term success. In Tacoma, equity and empowerment are top priorities, meaning that all Tacoma residents must have equitable opportunities to reach their full potential and share in the benefits of community progress. One of our goals is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play.


Bachelor's degree with a focus on human resources, business, social or organizational behavior sciences, public administration OR a related field


Three (3) years of broad-based professional human resource experience, including facilitating organizational development or change, and advising and consulting on human resource issues;


Based upon assignment, four (4) to six (6) years human resource experience directly related to area of assignment such as compensation and benefits, training and development, talent services, safety and equal opportunity employment.

*Equivalent education/experience may be substituted.

Desired Qualifications:
Bachelor's Degree with a quantitative focus on: Statistics, Analytics, Data Science, Quantitative Analysis, Business Information Systems, Human Resources, Workforce planning, Organizational Development, OR a closely related field that supports the knowledge and skills necessary for this position;


Three (3) to five (5) years of experience in the following areas:
  • Visualizing data using Tableau, Power BI, or similar programs
  • Using Excel at advanced level
  • SAP (or another ERP)
  • Snowflake or other similar SQL environment
  • Supporting data and analytics projects, including developing user friendly reports, short and long term workforce forecasts and integrated dashboards
  • SQL querying, R and/or Python

Knowledge & Skills

  • Collaboration
    Building partnerships and working collaboratively with others to meet shared objectives.
  • Communicates Effectively
    Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
  • Cultivates Innovation
    Creating new and better ways for the organization to be successful.
  • Instills Trust
    Gaining the confidence and trust of others through honesty, integrity and authenticity.
  • Plans and Aligns
    Planning and prioritizing work to meet commitments aligned with organizational goals.
  • Strategic Mindset
    Seeing ahead to future possibilities and translating them into breakthrough strategies.
  • Tech Savvy
    Anticipating and adopting innovations in business-building technological applications.

  • Visualizing HR data using a variety of visual software programs
  • Using Excel at an advanced level, SAP (or other ERP) and Power Bi
  • Supporting data and analytics projects, including developing user friendly reports, short and long term workforce forecasts and integrated dashboards

Selection Process & Supplemental Information

To be considered for this career opportunity:
Please apply online and attach the following :
  • A detailed Resume
  • Cover Letter that includes job experience, major responsibilities and accomplishments related to this position.
  • A digital file of 10 pages or less that represents experience with analysis of workforce data. Work product must show uses of excel in a data visual. (ie: Tableau, Klipfolio, Visme, ClicData)
In order for your application materials to be considered, all information must be submitted by the closing date and time listed on this job announcement. Applications received without the required resume, cover letter, and digital file(s) will not progress in the selection process.

Examination Process:
This is a competitive selection process. Candidate application materials will be evaluated and selected candidates will be referred to hiring managers for further screening, which may include a writing assessment, on-line assessments and telephone interview prior to in-person interview selection. Applicants must submit a resume, cover letter, and a digital file .

Reference checks will be conducted on final candidates and appointment is subject to passing a background check.

The City of Tacoma
Tacoma is a mid-sized urban port city that sits along the Puget Sound with a population of nearly 210,000. The third largest city in the state of Washington, it is a diverse, progressive international gateway to the Pacific Rim.

When you work for the City of Tacoma you'll have the opportunity to enjoy a healthy work/life balance , the potential for flexible schedules with some job classifications, continuing education programs, leadership pathways, wellness incentives and a total rewards benefits program. We welcome you to take a look at our website and discover how the City of Tacoma can make your next career move part of our combined destiny :

The City of Tacoma believes that each employee makes a significant contribution to our success. This job description is designed to outline primary duties, qualifications and job scope. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

Communication from the City of Tacoma:
We primarily communicate via email during the application process. Emails from and/or must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk email folders.

In order for your application materials to be considered, all information must be submitted by the closing date and time listed on this job announcement.

For assistance with the NEOGOV application process, or questions regarding this job announcement, please call Human Resources at (253) 591.5400 before 4:00 pm of the closing date of the job announcement.
Closing Date/Time: Continuous

Job Address

Tacoma, Washington United States View Map