EMS Chief

  • City of Austin, TX
  • Austin, Texas
  • Oct 31, 2021
Full Time Administration and Management Fire and EMS

Job Description

Minimum Qualifications

  • Graduation with a Bachelor's degree from an accredited college or university in Public Affairs/Administration, Business Administration, Management, Public Health, Health Care Administration, or a related field, plus five (5) years of management experience in a 911-based EMS Transport Operation.

  • Graduation with a Master's degree from an accredited college or university in a related field may be substituted for two (2) years of the required experience.

  • Experience may substitute for education up to the maximum of 4 years.

  • Must have served as an A- EMT or Paramedic as a member of an EMS Transport Operation for at least five (5) years.

Licenses or Certifications:

Texas Department of State Health Services certification as an Advanced Emergency Medical Technician (A- EMT ) or higher.

Notes to Applicants
Austin-Travis County EMS Department:

The City of Austin's Emergency Medical Services Department provides 9-1-1 emergency medical response to the residents of Austin and Travis County, serving a population of over 2.2M individuals in a service region of over 1,039 square miles. While most of the assistance we give to the community is medical in nature, the smallest part of what we do involves truly time-critical life-threatening emergencies. Yet everything we do is about service: service to our patients, their families, and loved ones; service to our community; and service to the people who make up Austin-Travis County Emergency Medical Services.

Service is more than simply responding to calls. It is evaluating what we do so that we can improve our performance and meet new needs as they become apparent. Service is working with our community to help people better care for themselves and each other. It is taking care of our own people so they are better able to serve their patients and the community. Through this service, we have the opportunity to save the lives of some and change the lives of many.

The Position:

Under general direction of the Assistant City Manager, the Emergency Medical Services Chief directs the strategic planning, leadership, and oversight of all operations of the Emergency Medical Services ( EMS ) Department.

The EMS Chief recruitment will be led by Affion Public.

Pay Range

8:00 AM to 5:00 PM Monday - Friday.
Hours may vary depending upon business needs.

Job Close Date

Type of Posting External
Department Emergency Medical Services
Regular/Temporary Regular
Grant Funded or Pooled Position Not Applicable
Category Professional
Location 15 Waller St, Austin, TX 78702
Preferred Qualifications
The Ideal Candidate:

The ideal candidate should have extensive knowledge of EMS services and programs, program design, planning, training, licensing requirements, and regulatory enforcement. Fiscal and budget management experience is essential.

The ideal candidate should possess visionary leadership and display excellent managerial ability, strategic planning, and decision-making skills. The ideal candidate must exhibit strong relationship-building skills with the City Management team, City Council, department directors, and throughout the City with diverse communities. This individual should have a genuine interest in actively participating in the community.

The ideal candidate should have the ability to use an equity lens and framework to create inclusive, diverse, and safe workspaces and programs. Effective communication, and strong collaboration, negotiation, and team-building skills are necessary for this individual to be successful; advanced written and oral communication skills are imperative.

The ability to make organizational changes that improve the operational effectiveness of the department is desired. This individual must adhere to the highest ethical and moral standards and display transparency in all deeds and actions.

Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

Provides leadership and directs preparation of the annual operating and capital budgets overseeing adherence to budget guidelines and controlling operations according to approved budgets. Organizes, develops, and provides direction to management personnel maintaining an effective workforce. Establishes and evaluates short- and long-range goals and objectives, ensuring operational effectiveness of services. Directs the preparation of department proposals for generating and increasing revenues, establishing appropriate inventory control measures, and preparing and implementing public relation efforts and marketing campaigns. Develops partnerships with outside public and private organizations accessing resources and improving the efficiency of service delivery. Represents the department and provides written and oral presentations to Council, Commissioner's Court, the media, regulatory bodies, and other stakeholders. Provides updates to City Management on status of and deviations from planned programs. Develops, makes recommendations, and provides updates to City Management on improvements and revisions in policies, procedures, operations, and programs, assuring maximum quality and effectiveness in the delivery of services. Ensures compliance with governmental rules and regulations. Prepares departmental working papers, activity reports, and fiscal documents.

Responsibilities- Supervision and/or Leadership Exercised:

Responsible for the full range of supervisory activities including selection, training, evaluation, counseling of department personnel.

Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

  • Knowledge of modern management principles and practices.

  • Knowledge of Federal, State, and City rules and regulations governing unit functions.

  • Knowledge of Local, State, and Federal law and City ordinances.

  • Knowledge of financial accounting, reporting, management, and financial forecasting methods.

  • Knowledge of budgeting methods and systems.

  • Skill in coordinating various functions.

  • Skill in managing the activities of personnel engaged in unit functions.

  • Skill in developing and implementing plans to achieve set goals and objectives.

  • Skill in establishing and maintaining effective working relationships with City Manager's Office, City Council, other department directors, other City employees, Travis County Commissioner's Court, Travis County Executive staff, and the general public.

  • Skill in handling conflict and uncertain situations.

  • Ability to communicate effectively both verbally and in writing.

  • Ability to work with and coordinate between multiple agency and governmental structures to meet inter-local agreement goals and objectives.

  • Ability to develop, implement, and administer goals, objectives, and procedures for providing effective and efficient services for the City of Austin.

Criminal Background Investigation This position has been approved for a Criminal Background Investigation.
City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445.

Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.

Supplemental Questions

Required fields are indicated with an asterisk (*).

Optional & Required Documents
Required Documents Optional Documents

Job Address

Austin, Texas United States View Map