Neighborhood Improvement Manager

  • City of Costa Mesa, CA
  • Costa Mesa, California
  • Jan 01, 2022
Full Time Administration and Management
  • Salary: $93,036.00 - $124,668.00 Annually USD

Job Description


Under administrative direction, to plan, organize, coordinate and administer the City's homelessness, housing and neighborhood improvement programs; oversee and supervise City’s community outreach, case management and related clerical and code enforcement staff; coordinate with community donors, volunteers and network for homeless solutions including faith based and community non-profit entities; assist the Assistant City Manager with special project assignments; and to do other work as required.


An incumbent in this classification is responsible for applying specialized knowledge, skills and abilities in administering, monitoring, and evaluating plans and programs for community wide response to homelessness, housing and neighborhood improvement projects. Work is performed with independence under the administrative direction of the Assistant City Manager.


Applications must be completed and submitted on-line. This recruitment will remain open until filled and may close without prior notice, therefore prompt application is encouraged.

The first application review date will be Friday, September 24, 2021.

Candidates are requested to provide specific information regarding their education and experience as it relates to the position by completing all fields of the application. Applications may be rejected if incomplete . Do not include text or attached resumes, as they will not be accepted or reviewed in the application process. Based upon the information presented on the application, a limited number of candidates who possess qualifications most pertinent to the position will be invited to participate in the selection process. The selection process may include, but is not limited to the following components: application review and evaluation, written examination or exercise, physical examination, practical exercise and interview evaluation. Please notify the Human Resources Division 72 hours in advance of the test date if you have a disability which requires accommodation for the testing process. The eligibility list will be in effect for one (1) year, unless exhausted sooner. The eligibility list established from this recruitment may be utilized to fill lower-level vacancies which occur during the life of the list.

It is recommended you use a personal email address on your application instead of a work email address. Notifications during this recruitment will be sent by email only (regardless of the notification preference selected during the on-line application process). Notifications will be sent to the email address that is listed on your on-line application.

All employment offers made by the City are contingent upon establishing proof of a prospective candidate’s legal authorization to work in the United States and successfully passing all components of the pre-employment process which may include, but is not limited to: comprehensive background check, criminal history check (livescan fingerprint check), polygraph examination, post-offer psychological evaluation and post-offer medical evaluation (may include drug screen).

Note: The provisions of this job bulletin do not constitute an expressed or implied contract. Any provisions contained within may be modified or revoked without notice.

Essential Functions

These functions may not be present in all positions in this class. When a position is to be filled, the essential functions will be noted in the announcement of position availability. Management reserves the right to add, modify, change or rescind work assignments as needed.

Plans, coordinates and administers housing projects of the Housing Authority and City Council.

Prepares agendas, memorandums and reports for meetings of City, Housing Authority and advisory committees related to Housing and Homelessness work.

Provides administrative and technical expertise in managing the Citywide street outreach response to homelessness, manages intake priority for the City 70 bed Emergency Shelter for homeless individuals.

Provides management and support for social services and safety net programs funded by the City and other partnerships, to ensure the City residents have access to these critical services.

Participates in the preparation, scoring and awards for bid processes including requests for proposals.

Assists in preparation of the Agency's annual budget as it pertains to Housing and Homelessness Programs.

Works with other City Departments in the preparation of HUD Consolidation plan, annual plan and CAPERs programmatic reports for funded sub-recipients.

Selects, trains, and evaluates professional, paraprofessional and clerical staff in the Neighborhood Improvement Division; establishes work standards.

Coordinates and monitors the work performed by sub-recipients of funding related to housing and homelessness response activities, including the City’s 70 Bed Bridge Shelter.

Participates with the Countywide System of Care, including the Housing Trust Fund, the Continuum of Care (CoC), Public Health and Social Services, as a means of integrating Citywide efforts to improve outcomes and programmatic performance objectives.

Monitors all homelessness and housing related projects to ensure adherence to federal guidelines and /or affordability covenants, income eligibility of residents.

Prepares staff reports for City Council and Housing Authority approvals and administers contracts for funding recipient agencies.

Performs other related work as required.

Qualification Guidelines

A typical way to obtain the requisite knowledge and abilities to perform the duties and responsibilities of this classification is as follows:


Graduation from an accredited four-year college or university with major course work in public or business administration, Social Work, or other closely-related field. A pertinent graduate degree is desirable and can substitute for up to one year of the required experience.

Four years of progressively-responsible professional experience in local government, including recent California experience with CDBG, HOME, CoC or housing and neighborhood improvement programs and projects, and one year in a supervisory capacity.

An equivalent combination of education and relevant experience that provides the desired knowledge, skills and abilities to successfully perform essential functions may also be considered.


Possession of a valid California Class C Driver's License at time of appointment. Revocation of license during employment may result in disciplinary action or reassignment.


Knowledge of the principles and practices of municipal response to homelessness, housing, and neighborhood improvement program implementations

Knowledge of relevant Federal and State laws and regulations pertaining to and affecting California housing development, homelessness funding opportunities, methods for implementing and overseeing grant programs, including fiscal and programmatic oversight, capacity building and collective impact models.

Knowledge of CDBG, HOME, CoC and other relevant federal regulations.

Knowledge of the principles and practices of public administration, including program monitoring, project measurement and control administration.

Knowledge CoC related systems for Coordinated Entry housing priority, Homeless Management Information Systems (HMIS).

Knowledge of organization, management and supervision as applied to a municipal agency.

Knowledge of budget systems and procedures.

Knowledge of the principles and practices of personnel selection, training, supervision, evaluation and discipline.


Ability to effectively plan, organize, direct and supervise the work of Division staff.

Ability to establish and maintain effective working relationships with staff, City officials, representatives of other governmental agencies, Faith Based and Community Organizations and the general public.

Ability to prepare and present written and oral information in a clear, concise and accurate manner.

Ability to interpret regulations, laws, and policies and apply them with good judgment.

Ability to collect, organize and analyze data and prepare comprehensive analytical reports.

Supplemental Information

Please contact human resources for a summary of the essential tasks and environmental factors for this classification.

Employee accommodations for physical or mental disabilities will be considered on a case-by-case basis.

To view benefit information for all groups, Click Here

Closing Date/Time: Continuous

Special Instructions


Job Address

Costa Mesa, California United States View Map