Assistant Medical Director-Informatics (Open & Promotional)

  • County of San Mateo, CA
  • Redwood City, California
  • Nov 28, 2021
Full Time Administration and Management Public Health
  • Salary: $207,334.40 - $259,147.20 Annually USD

Job Description

Note: This recruitment was amended on November 30, 2021. This recruitment has been cancelled.

An exciting new leadership opportunity in Informatics is now available. The San Mateo Medical Center is seeking an Assistant Medical Director-Informatics. Come join this engaged group of leaders in the daily operational and strategic work related to information systems for San Mateo Medical Center.

About San Mateo Medical Center

The San Mateo Medical Center (SMMC), located in the San Francisco Bay Area, is a public hospital and clinic system operating outpatient clinics throughout San Mateo County, and an acute-care hospital in San Mateo. SMMC is part of the County of San Mateo Health System. The San Mateo Medical Center is committed to providing quality medical care to meet the health needs of our diverse patient community. Our commitment is to provide quality care with a compassionate touch and we strive to help you maintain a balance between work and family. SMMC has been providing healthcare to our community and surrounding service area since 1930. It is committed to developing leadership across the organization and creating a culture of continuous process improvement using lean management and process improvement philosophy.

The Assistant Medical Director-Informatics will lead and be responsible for the planning and implementation of information systems used in the clinical environment and facilitate the development of the clinical enterprise. This Assistant Medical Director is the tactical and strategic leader for clinical information systems that support: health and well-being of patients and advancement of clinical quality and safety initiatives.

The Assistant Medical Director-Informatics is responsible for establishing the vision, future directions, and strategic use of clinical information systems for optimum health care. The Assistant Medical Director-Informatics is a proponent of new and emerging health care technologies while understanding the impact on the organization, the physician citizens of the organization and the patient. The Assistant Medical Director-Informatics is active in the policy sector of healthcare by engaging with local, regional and national issues affecting the delivery of care.

The Assistant Medical Director-Informatics will receive general direction from the Chief Quality and Experience Officer and will exercise direct and indirect supervision over all levels of medical/professional, technical, and support staff. The position is split 25% clinical and 75% administrative, depending on the needs of the organization.

The ideal candidate has:
  • At least three years of medical leadership experience, in the areas of planning, development, preparation and implementation of strategic and tactical clinical information systems.
  • MD with Master's degree in Healthcare Administration, Medical Informatics or Business Administration preferred.
  • Healthcare information technology experience providing medical leadership for clinical information systems and computerized physician order entry.
  • Possess knowledge of clinical workflow and technology needs in inpatient and outpatient settings.
  • Perform as a strong leader with practical experience in the use of clinical technologies to support patient care.
  • A high level of clinical knowledge, analytical ability, critical decision making skills and an extensive knowledge of healthcare issues, with a focus on the science of integrating healthcare, technology, and clinical data that results in improving patient clinical outcomes.
  • Excellent interpersonal skills and can work effectively with a diversity of personalities. Must be approachable, show respect for others and be able to present data with effective communication and presentation skills. Must be an effective consensus builder.
  • Possesses good grasp clinical work flow in both inpatient and outpatient settings, interest in clinical information systems and outcomes measurement.
  • Experience with standardization of systems and consolidation of multiple information systems.
  • Experience implementing organization-wide, hospital-wide and clinical area -wide information systems.
  • Possess advanced leadership and management skills, interpersonal skills and customer service skills to interact with multiple areas of stakeholders to affect change.
  • Ability to cultivate and maintain strong working relationships with executives and physicians.
  • Perform effectively in a complex changing environment.
  • Ability to analyze complex problems and develop recommendations and solutions.
  • Action oriented and results driven.
  • High integrity and trust-worthiness.

Primary Responsibilities
  • Serves as principal advisor to the Chief Informatics Officer and Chief Quality and Experience Officer, and other Information Technology staff with regard to physician issues and the impact that information technology has or may have on medical practice.
  • Provides medical leadership in the areas of planning, development, preparation and implementation of strategic and tactical clinical information systems.
  • Builds relationships with Physicians, Advanced Practice Providers (APPs), and allied health professionals to gain support and consensus of information technology initiatives.
  • Works in collaboration with the Chief Informatics Officer and Chief Quality and Experience Officer and the research community to facilitate the use of computerized application in medical research.
  • Provides leadership in supporting quality and safety initiatives.
  • Evaluates the impact of information technology on clinical processes and identifies areas to promote use of technology in creating efficiencies for clinicians.
  • Serves as the primary liaison between providers and IT.
  • Reviews medical informatics trends, experiences and approaches, develops technical and application implementation strategies and assists in the development of strategic plans for clinical information systems.
  • Leads development of clinical "rules" supporting patient care and protocol research as well as the design of clinical system features supporting protocol management and the use of the system to leverage the clinicians' time and maximize communication with affiliates and referring physicians.
  • Leads and facilitates key clinical leadership groups in the creation of required clinical content, protocols, workflows and related system usage polices.
  • Serves as the primary provider champion for all major clinical information technology projects.
  • Creates and supervises clinical optimization teams to review and enhance system utilization and configuration to improve the efficiency and outcomes of clinical care.
  • Maintains awareness of existing and emerging technology, regulatory, and market factors and assists in the development of the IT strategy and plan.
  • Works with senior clinical leadership in deploying standardized evidence-based best practices in medicine and clinical content and ensures adoption of best practices.
  • Works in concert with IT and departmental quality efforts to design and implement systems supporting patient care, research activities, and quality improvement.
  • Supports data governance by identifying and addressing critical data quality management issues and monitoring and improving quality data.
  • Acts as an advocate for the protection of patient privacy and the security of protected health information.
  • Is highly responsive to users' needs, including training, to assure wide spread acceptance and provider use of the clinical systems.
  • Perform related duties as assigned.

The position offers a competitive salary and an excellent benefits package which includes County funded malpractice insurance, retirement plans and health benefits for retirees, reimbursement of professional dues and expenses (up to $2,500/year), an additional 5% increase in salary for each qualifying Board certification up to two (2) Boards, administrative leave time at 5 hours per pay period up to 260 hours (this is prorated for part time employees) that can be cashed out up to 50% each Spring, and a wellness program, including exercise classes, worksite massage, and an onsite gym.

NOTE: The eligible list generated from this recruitment may be used to fill future extra-help, term, unclassified, and regular classified vacancies.


License: License to practice medicine in the State of California.

Education and Experience: Completion of a residency program and Board Certification or eligibility for certification is required and one year of supervisory experience.

Knowledge of:
  • Laws, statues and regulations governing California Health Services providers and the Centers for Medicare and Medicaid Services (CMS) and other regulatory requirements.
  • Principles and practices of modern evidence-based medicine
  • Advanced management practices and organizational dynamic principles including LEAN principles, process and quality improvement.
  • Quality assurance as it applies to medical services.
  • Program management and health care administration.
  • Sound budget principles and governmental appropriation budget.
  • Principles of supervision.
  • Clinical advances and evidence-based practices for the delivery of psychiatric and addiction medicine services or long term and geriatric medicine.
  • Clinical workflow and technology needs in inpatient and outpatient settings.
  • Standardization of systems and consolidation of multiple information systems.
  • Implementing organization-wide, hospital-wide and clinical area -wide information systems.

Skill/Ability to:
  • Organize, direct and administer complex medical component of assigned program.
  • Communicate with others at all levels of the organization.
  • Interface with other administrators throughout the Health System, San Mateo County government and outside community agencies.
  • Evaluate, monitor, and advise physicians in job performance standards.
  • Provide written and oral communication in various forms such as reports, and recommendations, memos.
  • Develop policies, procedures, and protocols for assigned medical program.
  • Evaluate and make recommendations in the improvement of medical/clinical programs in the San Mateo Medical Center.
  • Participate as a member of a management team.
  • Supervise, train and evaluate staff; coordinate the activities of clinical, professional, technical, and clerical staff.
  • Manage a multi-cultural labor force with diverse backgrounds and needs.
  • Identify opportunities to leverage digital technologies for care delivery. Be up to date in advances in healthcare technology.
  • Participate in evaluation and selection of various healthcare technologies and help prepare the Health Department for disruptions.
  • Steer the optimum development, design, and customization of healthcare technologies and of optimum governance structure.
  • Enhance the physician (user) adoption of various electronic healthcare applications.
  • Lessen the impact of the technology adoption barriers by clearly identifying next steps.
  • Create an environment that facilitates use of clinical stakeholders in technology real estate.
  • Improve the quality of care, clinical outcomes and increase efficiency by leveraging technology and recommending areas of improvement.

Open & Promotional. Anyone may apply. Current County of San Mateo and County of San Mateo Superior Court of California employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, SEIU or AFSCME represented extra-help/term position prior to the final filing date will receive five points added to their final passing score on this examination.

A resume will not be accepted as a substitute for the required information and supplemental questions in the online application. Responses to the supplemental questions must be submitted to be considered for this position.

Responses to the supplemental questions must be submitted in addition to our regular employment application form. A resume will not be accepted as a substitute for the required employment application and supplemental questionnaire.

The examination will consist of an interview (weight: 100%). Depending on the number of applicants an application appraisal of education and experience may be used in place of other examinations or a screening committee may select those applicants whose education and/or experience appear to best meet the needs of the position based solely on the information provided in the application materials. Because of this screening process, all applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination . All examinations will be given in San Mateo County, California, and applicants must participate at their own expense.

Tentative Recruitment Schedule:
Application Filing Deadline: Recruitment has been cancelled

At the County of San Mateo, we take pride in the way our employees bring together their diverse backgrounds, experiences, and perspectives to serve our community's needs.

The County is an Equal Opportunity Employer.

HR Contact: Carolyn Burns (071221) (Assistant Medical Director-Informatics - D168)

Job Address

Redwood City, California United States View Map