Program Analyst

  • STATE BAR OF CALIFORNIA
  • San Francisco, California
  • Sep 20, 2021
Full Time Project Management

Job Description

Job Description

Office of Admissions

Annual Salary Range: $83,434 - $111,241

Exempt / Union-Represented

Under general supervision, the Program Analyst performs a variety of analytical, technical, and administrative duties in the Office of Admissions, Educational Standards Unit. The ideal candidate is a strong policy analyst who can help draft and interpret regulations and policy memos applying the regulations, including analysis of data.

The Program Analyst support s the regulation of accredited and registered, unaccredited law schools in California. These law schools provide a flexible, affordable path to the law in Californi a . The Program Analyst's responsibilities include drafting and applying rules and procedures, staffing several State Bar Committees, and coordinating the department's budgeting and communications. This is a busy department where multiple, long-term complex projects may be going on at one time, so time management and project management are also important .

Experience
  • Bachelor's degree in business, policy, computer science, or a related field
  • Effective communication and conflict resolution skills
  • Strong organizational and time management skills
  • Good critical thinking and problem-solving skills
  • Attention to detail and top proofreading skills
  • Ability to analyze complex data sets using Excel, Access , Salesforce, and Stata or similar
  • Ability to distill findings in writing in a clear, concise manner


DISTINGUISHING CHARACTERISTICS

The Program Analyst classification is a journey-level professional classification distinguished from the lower level Program Coordinator in that the latter is focused on administrative coordination, whereas the Program Analyst is the professional class performing analysis and technical assistance.

EXAMPLES OF ESSENTIAL DUTIES

Duties may include, but are not limited to the following:
  • Performs professional work in support of the Office of Admissions, Educational Standards, as assigned, involving the knowledge, interpretation, and application of State Bar policies, rules, regulations, and procedures.
  • Researches information by identifying, locating and extracting relevant data in order to obtain sufficient, valid and reliable data for analysis and decision making purposes.
  • Reviews processes and maintains program transactions, records and other documents; assists in the preparation and maintenance of statistical data, reports, correspondence, special studies, and conducts research.
  • Participates in a variety of complex and detailed programmatic responsibilities involving problem solving.
  • Evaluates program effectiveness by comparing outcomes to goals in order to determine whether to take corrective actions or recommend modification to processes and procedures.
  • Performs research into program and quality control regulations and procedures; prepares reports on findings; identifies problems of non-compliance; recommends corrective action regarding discrepancies.
  • Conducts audits to determine if there are program inconsistencies or non-compliance.
  • Provides input in developing and evaluating program policies and procedures and evaluates and proposes changes concerning the methods of operation.
  • May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job.

EMPLOYMENT STANDARDS

Knowledge of:
  • Operations, services, and activities of the Office of Admissions, Educational Standards, departmental programs, policies, procedures and terminology.
  • Codes and regulations as related to assigned program responsibility.
  • Principles of data analysis and research tools such as Microsoft Excel, Stata, and Salesforce.
  • Problem identification, analysis and evaluation.
  • Problem solving and conflict resolution methods and techniques.
  • Computer information systems, including personal computer applications, word processing and spreadsheet programs.
  • Principles of effective writing and verbal presentation.
  • Working knowledge of the State Bar Offices and their functions and a general knowledge of other agencies and their interface with the State Bar.
  • Computerized information and database recordkeeping systems.

Ability to:
  • Apply the policies and practices of a department.
  • Review and analyze complex qualitative and quantitative data.
  • Audit records and accurately gather, record and evaluate data; analyze and interpret information and adopt effective courses of action.
  • Operate modern office equipment including computer hardware, software, and internet and web-based applications.
  • Make fine visual distinctions upon proofreading written documents and viewing information on a computer screen.
  • Compile data and prepare narrative and statistical reports.
  • Appropriately respond to requests and inquiries from the public, State Bar members, or other departments.
  • Communicate clearly and concisely, both orally and in writing.
  • Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public.
  • Maintain the confidentiality of information.
  • Work onsite in the San Francisco Office. Occasional telecommuting may be possible during some times of the year.
  • Monthly overnight travel to attend meetings
  • Travel to administer examinations several times per year, up to a week each time

Minimum Qualifications:

Education:
  • Bachelor's degree in a field that develops skills related to essential duties, or a combination of education and experience sufficient to perform the duties of the position.

Experience:
  • Two (2) years of experience in data collection and evaluation, policy research or performance or financial analysis or compliance, in a public sector, legal or nonprofit environment, or equivalent.
  • Experience in a legal or educaitonal setting helpful.

Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification.

Physical Requirements :
  • Sit for extended periods of time.
  • Make fine visual distinctions upon proofreading written document and viewing information on a computer screen.
  • Ability to lift up to 25 pounds.
  • Possess visual capability and digital dexterity to operate a computer and other standard office equipment.
  • Digital dexterity to assemble, retrieve and replace files.
  • Frequent and ongoing use of a telephone and computer terminal.

UPDATED SEPTEMBER 30, 2021

Condition of Employment

Employment with the State Bar of California requires full vaccination and proof of full vaccination for COVID-19 before starting work. Exemptions to the mandatory vaccination policy may be available for a medical condition, disability, or sincerely held religious belief and must be approved before starting work.

Job Address

San Francisco, California United States View Map