TELECOMMUNICATIONS MANAGER

  • City of Fort Lauderdale, FL
  • Fort Lauderdale, Florida
  • Sep 20, 2021
Full Time Administration and Management Information Technology and Communication Services
  • Salary: $84,191.12 - $130,506.90 Annually USD

Job Description

POSITION SUMMARY

The City of Fort Lauderdale employees possess a passion for public service demonstrated by a high degree of enthusiasm, self-reliance, and job proficiency. They effectively convey the vision and mission of the organization and provide excellent service and satisfaction to our internal and external customers.
Manage and directs operations and management of mission-critical communications infrastructures i.e., P25 radio system, microwave network, fire alerting system, preemption system and peripherals including subscriber radios, and ancillaries. Provides technical guidance and support services to City departments and staff; manages team personnel and resources.

Performs other activities in supporting public safety department operations i.e., technical support, planning, preparation, response, to emergency incidents. Provides communications support as Emergency Service Function (ESF 2), for Emergency Operations Center, region and state emergency response teams.

NOTE: The duties of this position will include all of those duties set forth in the official job description.

This position will remain open until a sufficient number of qualified applications have been received.

The City offers a wide variety of benefits to employees. In addition to the competitive benefits package and salary, the City participates in the Florida Retirement System (FRS) which offers an investment option and a pension option, and requires a 3% contribution from employees. New hires are automatically enrolled in FRS.

Say "Hello" to the City of Fort Lauderdale and Say "Goodbye" to Your Student Loan!
That's right! Under the U.S. Department of Education's Public Service Loan Forgiveness (PSLF) program, the remaining balance on your student loan may be forgiven after you have made 120 qualifying monthly payments while working full-time at the City of Fort Lauderdale! Please visit www.fortlauderdale.gov/PublicServiceLoanForgiveness for more information or to see if you qualify.
This job classification is in Management Category II for benefits purposes, which includes Eight (8) additional Management Vacation Days and a Vehicle Allowance of $340/month.

This job classification will be governed by the Personnel Rules, as it is not represented by a collective bargaining unit.

ESSENTIAL JOB FUNCTIONS

Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation. The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. The omission of a function does not preclude management from assigning essential duties not listed herein if such duties relate to the position.

  • Directs and manages the day-to-day operation of the radio communications team and vendors
  • Develops and prepares radio team projects and annual budget, strategic plans, process improvement plans, technical support documents, policy and procedures, training modules, inter-local agreements, prepares technical specifications for procurement, operational functionality and maintenance
  • Directs support personnel, provides technical support and guidance to vendors, staff and City departments
  • Responsible for negotiating technology professional services, maintenance and support services contracts
  • Manages and supports mission-critical public safety infrastructure, communications facilities and ancillaries i.e., P25 radio system, fire alerting system, microwave network, preemption system, subscriber radios, peripheral and ancillaries
  • Troubleshoots and analyzes problems, manages network configuration to improve efficiency and cost effectiveness based on traffic, usage, and performance
  • Manges and supports the Community Emergency Response Team (CERT) radio system.
  • Manages preventive maintenance activities, and scheduled system maintenance
  • Provides and coordinates communications support and activities prior to and during Emergency Operation Center activation with City departments, municipalities, county, state and federal agencies, vendors and provides subject matter expert support for communications technology
  • Provides communications support as Emergency Service Function (ESF 2), for the Emergency Operations Center Logistic Section, region and state emergency response teams
  • Ensures compliance of industry standards, i.e., UL Listing, National Fire Protection Association (NFPA), adherence to City, State and Federal legislation and requirements of Federal Communications Commission (FCC)
  • Assists in Developmental Review Committee (DRC) process to ensure no impact to public safety system
  • Conducts long range planning of communications needs to ensure current with emerging technology, compliances and supportive activities
  • Coordinates training and field exercises for division personnel to ensure preparedness, mitigation, response, and recovery capabilities for incidents of all types
  • Project coordination with various vendors on projects
  • Ensures that franchisees remain in compliance with their terms or ordinances and acts as a citizen customer service advocate
  • Provides training for staffing to ensure industry standards are met
  • Perform after-hour support during emergencies
  • Performs related work as required


JOB REQUIREMENTS & WORK ENVIRONMENT

  1. Bachelor's Degree in Telecommunications or a related field.
  2. At least Three (3) years of experience in managing and supporting radio and telecommunications infrastructure and support services. Additional qualifying experience may substitute on a year-for-year basis for the required education.
  3. At least two (2) years of previous supervisory experience required.
  4. Possess or be able to obtain a State of Florida driver's license within 30 days of hire.
  5. This position will require on call, holiday, night and/or weekend work.
  6. Association of Public-Safety Communications Officials (APCO) Radio Technician and Department of Homeland Security (DHS) Communications Unit Leader (COML) is preferred.

Special Requirements:
Essential Employees may be required to work during a declared emergency. The employee's Department Head will determine who will be required to work.

WORKING ENVIRONMENT:
Work Environment Frequency Working in Designated Environment Office or similar indoor environment Frequently or Often Outdoor environment Frequently or Often Street environment (near moving traffic) Sometimes
Construction site Seldom or Never
Confined Space Seldom or Never In the community (homes, businesses, etc.) Frequently or Often Warehouse environment Sometimes Shop environment Frequently or Often
PHYSICAL STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS:

The position involves medium physical demands, such as exerting up to 50 lbs. of force occasionally, and/or up to 20 lbs. of force frequently, and/or up to 10 lbs. of force constantly to move objects.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

HOW TO APPLY/ VETERAN INFORMATION

Depending on the number of applicants and the quality of their education and experience, the examination may consist of one or more of the following tests: Evaluation of Training and Experience, Oral Interview, Written Examination, or other assessment method. Applicants must attain a minimum score of 70 in each part of the examination in order to qualify. All successful applicants may be required to pass a medical examination, including drug screening, prior to appointment.

An eligible veteran who enters an open-competitive examination shall receive preference points added to the total passing score earned in the examination as provided for in the Florida Statutes. To obtain veteran's preference, candidates MUST submit a copy of separation papers and the City of Fort Lauderdale's veteran's preference claim form ( J204 ).
Closing Date/Time: Continuous

Job Address

Fort Lauderdale, Florida United States View Map