PSD Quality Assurance Technician II

  • San Bernardino, California
  • Oct 31, 2021
Full Time Information Technology and Communication Services
  • Salary: $41,246.40 - $56,804.80 Annually USD

Job Description

The Job

The Preschool Services Department (PSD) is recruiting for Quality Assurance Technicians II who evaluate program operations and ensure that necessary steps are taken to meet mandated federal and state regulations, program goals and objectives and ensure that appropriate corrective actions are taken in a timely manner. Duties include gathering, analyzing and interpreting federal, state, and licensing regulations in order to assess program compliance and effectiveness; conducting on-site monitoring, staff interviews, child and staff file monitoring, and child health and safety observations; and evaluating multiple levels of performance, including program strengths, concerns, areas of non-compliance and deficiencies.
For more information, review the PSD Quality Assurance Technician II job description.

1) Possess an official photo identification card.
2) Pass a pre-employment physical including a tuberculosis test and required immunizations (SB792).
3) Travel throughout the County is required. A valid California class C driver license and proof of automobile liability insurance is required at the time of hire for the person providing the transportation.

Job offers are contingent upon passing a background investigation which includes a fingerprint check and search of the Child Abuse Index before appointment. If an individual has been convicted of a crime other than a minor traffic violation, the individual cannot work or be present in any community care facility unless they request and subsequently obtain a criminal record exemption from the Community Care Licensing Division, Caregiver Background Check Bureau (CBCB). With the exception of minor traffic violations, all convictions, including misdemeanors, felonies, and convictions occurring a long time ago, require an exemption. CBCB also examines arrest records to determine if there is a possible danger to clients. Crimes against children and convictions of a violent nature, such as sex offenses, murder, manslaughter, arson, and robbery are crimes for which an exemption cannot be issued. (Health & Safety Code section 1596.871)

Minimum Requirements

Education :
Sixty (60) semester (90 quarter) units of completed college coursework in behavioral science, business/public administration, early childhood education, child development, or closely related field. (Transcripts MUST be submitted with the application.)

Note: Qualifying degrees or coursework must be completed at a college or university accredited by any accrediting association recognized by the United States Department of Education. Degrees or coursework completed outside the U.S. must be accompanied with an evaluation report from a reputable credential evaluation service showing equivalency to degrees or coursework completed at a college or university accredited by any accrediting association recognized by the United States Department of Education.


Experience :Three (3) years of full-time equivalent experience (within the last (7) seven years) performing quality assurance duties in at least two or more of the following areas:
  • Auditing files, charts, or contracts for compliance
  • Interpreting and analyzing federal, state, and local regulations
  • Database management related to compliance and trend analysis
  • Compliance and Quality Improvement consultation and/or training
  • Preparing trend reports which include compliance and quality improvement recommendations
(This experience must be clearly demonstrated in detail in the Work Experience section of the Application.)

REQUIRED DOCUMENTATION : A copy of legible transcripts (unofficial are acceptable) MUST be attached to your application or submitted via fax to (909) 387-5819 or email to , Subject: PSD Quality Assurance Technician II . Failure to provide the requested documents at the time of application submittal may result in disqualification of the application.

Desired Qualifications

The ideal candidate will possess the following:
  • Exceptional attention to detail
  • Excellent interpersonal and time management skills
  • Proficient with computer software, including Microsoft Word and Excel programs
  • Experience in an Early Childhood Education program determining eligibility for State/Federal programs and providing family casework services
  • Experience with contract monitoring
  • Bachelor's degree in a qualifying field

Selection Process

Examination Procedure :
There will be a competitive evaluation of qualifications based on a review of the Application and Supplemental Questionnaire; therefore it is to your advantage to provide as much relevant and detailed work experience as possible , as resumes will not be reviewed in lieu of the application materials.
Application Procedure :
Please complete and submit the online employment application and supplemental questionnaire as soon as possible as this recruitment may close at any time .

To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted, you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application.

If you require technical assistance, please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application.


Please click HERE for important Applicant Information and the County Employment Process .
Closing Date/Time: Continuous

Job Address

San Bernardino, California United States View Map