Network Services Supervisor- Public Safety Communications Division*

  • San Bernardino, California
  • Oct 31, 2021
Full Time Clerical and Administrative Support Information Technology and Communication Services Public Safety
  • Salary: $88,088.00 - $121,388.80 Annually USD

Job Description

The Job

The Department of Innovation and Technology (IT) is accepting applications for Network Services Supervisor for the Public Safety Communications Division.

This position is characterized by the responsibility to supervise staff assigned to the Public Safety Communications Division. Under general direction, the position plans, organizes, coordinates, and supervises the day to day operations of the county's microwave transport network operated by IT.

The Network Services Supervisor provides administrative support, management direction, and leadership for a workgroup responsible to insure operational readiness of the microwave transport network. Incumbents will provide management oversight and direction; confer with staff on operational matters; serve as a technical advisor; coordinate both scheduled and emergency repair activities, provide oversight of system upgrade efforts, resolve personnel issues; assist with the development and implementation of policies and procedures for long range network plans and daily operations; review network integrity, system security, and operational reliability and efficiency; develop system disaster recovery recommendations, evaluate and present recommendations to the Division Chief for improvements or enhancements; create and deliver formal presentations and keep abreast of technological changes; identify and research the cost-benefit of new technologies and make recommendations for acquisition of new hardware and software; recommend vendor provided training courses for staff; assist in coordinating system operational plans with a diverse customer base of first responders and governmental service providers, lead efforts to resolve service issues and concerns to maintain a high level of customer satisfaction; and assist in the development of the annual Division budget and ongoing fiscal monitoring activity. The Network Services Supervisor is a second level supervisor and provides guidance and assistance to staff members with their professional and career development efforts.

For a comprehensive list of job duties, refer to the Network Services Supervisor job description.

This excellent opportunity also offers a highly competitive benefits package. Click the image below to learn more!


Availability: Incumbents are subject to 24-hour call-back, evening, and weekend shifts.

Travel: Travel throughout the county may be required with a requirement to access and perform work at rural, unimproved locations. A valid California Class C driver's license will be required at the time of hire.

Minimum Requirements

Experience: Three (3) years of experience overseeing staff or technology in a lead or advanced role which includes planning, assigning, reviewing, and evaluating work in the areas of microwave transport and/or land mobile radio technologies.

-- AND --

Education: Thirty (30) semester (45 quarter) units of college level qualifying coursework in telecommunications, electronic or information technology, computer science, computer information systems, public or business administration, or a closely related field. A list of completed coursework must be submitted with the application if an associate's degree in a qualifying field has not been conferred.

NOTE: Specialized technology courses or certificate programs with 450 hours of classroom instruction (equivalent to one year of college level education) are acceptable .

Substitution: An additional one (1) year of qualifying experience may substitute for the required education.

Desired Qualifications

Candidates are strongly encouraged to apply if they possess:
  • Experience in designing and maintaining Layer 2 and Layer 3 IP networks which carries data, voice, and video.
  • Experience with Cisco products and technologies, network security using firewalls, etc.
  • Familiarity with Aviat Networks microwave and switch equipment as well as data transport requirements for Motorola digital radio systems.
  • Experience with MPLS switching and microwave transmissions link engineering.
The ideal candidate will demonstrate strong interpersonal and communication skills, and be a team player with the ability to achieve goals through influence, collaboration, and cooperation.

Selection Process

Candidates are encouraged to complete and submit the online employment application and supplemental questionnaire as soon as possible. This recruitment will remain open until a sufficient number of qualified candidates have applied. The recruitment is subject to close at such time without any prior notice.

There will be a competitive evaluation of qualifications based on the information provided in your Application and the Supplemental Questionnaire; resumes will not be reviewed for the evaluation process, so it is in your best interest to complete the application with ample detail. The most highly qualified candidates, based on the evaluation results, may be referred for interview.

Be sure to include in your application and Supplemental Questionnaire any relevant experience and education that demonstrates that you meet the minimum requirements, as it will be used to competitively evaluate your qualifications.

All communications regarding the remainder of the selection process will be via email . Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk, and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment.

To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application.

If you require technical assistance, please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application.

Please click HERE for important Applicant Information and the County Employment Process .
Closing Date/Time: Continuous

Job Address

San Bernardino, California United States View Map