Director, HRIS & Payroll Services (Administrator II) (2021-1755)

  • Cal State University (CSU) San Marcos
  • San Marcos, California
  • Sep 17, 2021
Full Time Accounting and Finance Administration and Management

Job Description

The Director of HRIS and Payroll Services reports to the Associate Vice President of Human Resources and Payroll Services, serves as lead Payroll Officer for CSUSM, and oversees the Human Resources Information System (HRIS) function. The position is responsible for directing all aspects of the university payroll function including ensuring the accuracy and timely processing of all payroll related transactions; handling and resolving the more complex payroll issues; interpreting and administering complex payroll related policies and regulations. Directs and evaluates the work of payroll and HRIS staff.

1. Leadership/Management 25%
2. Strategic Planning 15%
3. University/Community Partnership 20%
4. Functional Oversight Management 40%


Acts as a change champion. Leads courageously by addressing difficult issues. Works to resolve issues at the peer level and takes measures to mitigate future issues. Supports and moves new initiatives forward. Identifies current and future challenges and proposes effective solutions. Understands what issues require a "sense of urgency" and handles accordingly. Ensures confidentiality around sensitive issues. Facilitates an environment that motivates, empowers, and inspires commitment from employees. Assumes good intent with one another and work on the premise of trust. Demonstrates commitment to creating and sustaining a diverse and inclusive workforce. Provides clear direction. Communicates effectively and with purpose. Creates and implements methods for improving individual and team performance. Builds effective teams committed to organizational goals. Works with a spirit of collaboration, inclusion, respect and collegiality. Takes ownership of issues and demonstrates accountability. Creates an environment in which employees are recognized for their accomplishments and contributions to the success of the team. Builds competence in others through effective coaching, performance management and mentoring. Supports and encourages professional and career development for employees. Fosters a culture of support and success for new hires by utilizing effective onboarding methods. Understand the university's mission and vision and how the department/division work activities and goals support the mission. Ensures cross-divisional support and participation. Recognizes, understands, and appreciates different roles across the institution. Identifies and calls advocacy behavior. Speaks and advocates with one common voice. Determines, effectively allocates, and coordinates resources.

As a strategic partner, recommends, creates, and implements long and short-term strategic plan goals and operational plans for Payroll Services. Ensures Payroll Services goals align with and support the overall mission of the university. Motivates and encourages commitment to achievement of strategic plans. Effectively communicates the strategic initiatives. Accomplishes strategic goals for Payroll Services.

As a member of the campus community, ensures a community focused strategy to support the university's mission. Identifies and anticipates community needs. Builds effective strategic alliances internally and externally. Collaborates with business partners in the achievement of university goals that support the university's mission. Initiates and develops strong working relationships with the community. Recognizes the importance of collective strength, knowledge, and information. Actively solicits and acts upon feedback. Develops and implements solutions. Successfully negotiates through persuasion. Gains support and commitment from others. Works to find common ground and group consensus. Takes the necessary measures to solicit and influence internal and external support. Demonstrates commitment to diversity.

Oversees the effective management of Payroll Services and Human Resources Information System (HRIS)
activities and programs. Ensures payroll is processed in an accurate and timely manner by directing activities of payroll technicians and staff. Designs, implements and administers policies and procedures related to payroll salary administration and HRIS functions. Ensures compliance with appropriate directives governing the California State University including payroll related state and federal laws and regulations, technical letters, collective bargaining agreements, and university policies and procedures. Researches, analyzes, and resolves complicated payroll related complaints, inquiries and issues. Designs programs to effectively communicate complex payroll processes and periodic pay increases to affected members of the campus community. Ensures University compliance with Non-Resident Alien Reporting requirements. Oversees HRIS operations including PeopleSoft Human Resources Admin; responsible for maintenance of PeopleSoft HR applications; serves as lead on HRIS related projects and inquiries.

Payroll Technician III (1)
Payroll Technician II (3)
Confidential Technical Support III (1)
Confidential Technical Support II (1)

Human Resources, State Controller's Office, Chancellor's Office, Campus leadership, faculty, and staff to review, communicate, inform, persuade, receive instruction/guidance, and provide instruction/guidance and resolve problems.


1. List education and experience required
Bachelor's degree in Human Resources Administration, Business, Accounting, or related filed plus five (5) years of related work experience, which includes payroll service and involves a minimum of three (3) years leading and/or supervising the work of others; or an equivalent combination of education and experience.

I. Demonstrated commitment and ability to advance the University's goals in the areas of diversity and inclusive excellence
II. Thorough and functional knowledge of the California State Payroll System
III. Work experience in an academic setting, ideally Public Higher Education

2. List knowledge, skills, and abilities required for this position.
• Leadership / Vision:
• Commitment to CSUSM's mission and goals as a student-centered university dedicated to teaching excellence and active learning with a university first perspective and a customer focused strategy.
• Ability to establish a clear and understandable vision for the (Department Name), engage the university community in the implementation of the vision, and build the operational components to execute the vision.
• Ability to lead and enable groups of people to face challenges and achieve results in complex conditions.
• A commitment to diversity, inclusiveness and access in all areas of the university.

• Management / Conflict Resolution / Problem Resolution / Initiative / Continuous Improvement:
• Successful experience managing a complex organization.
• Experience building and managing an effective world-class team dedicated to organizational goals and high performance.
• Experience with directing, supervising, motivating and inspiring others; measuring the performance of people, teams and organizations, and assessing performance and progress.
• Familiarity with collective bargaining and administering corrective action as appropriate in a collective bargaining environment.
• Ability to develop and support on-going learning and professional development for staff, managers and emerging leaders.
• Ability to lead courageously by addressing difficult issues.
• Ability to prioritize and handle issues based on sense of urgency and importance of the issues.
• Ability to ensure confidentiality around sensitive issues.
• Ability to initiate and support innovation with creativity, openness to change, flexibility, responsiveness, and future focus.
• Ability to apply quality management techniques of continuous improvement and employee involvement to assess and improve services, promote campus culture and build teams.
• Ability to identify current and future challenges and propose and implement effective solutions.
• Experience making effective decisions with sound analytical ability, good judgment and strong operational focus.
• Ability to establish and maintain a collaborative, proactive, problem resolution relationship with HR, IITS, and other campus constituents seeking HRIS support.

• Communication:
• Excellent oral and written communication skills.
• Ability to communicate effectively and with purpose to a variety of audiences.
• Successful negotiation and persuasion skills.

• Strategic planning / Goal Setting:
• Experience in strategically supporting growth and/or change.
• Experience creating and implementing long and short-term goals.
• Experience in determining and coordinating resource allocations.
• Ability to collaborate with multiple entities to plan and accomplish the objectives set forth in the university's strategic master plan, coordinating ongoing multiple large and complex projects from conception to completion in a centralized and highly regulated environment.
• Ability to find solutions that result in prudent decisions, to promote mutual satisfaction and positive action, and to develop imaginative approaches to achieve individual, unit and institutional strategic initiatives.
• Ability to apply forward-thinking and creative thought with high ethical standards to develop strategic vision.

• Teamwork / Collaboration:
• The ability to work effectively and build strong alliances internally and externally with a broad range of individuals to bring the University community together around shared goals.
• Ability to recognize, understand, and appreciate different roles across the institution.

• Functional Area Expertise:
• Expert knowledge of payroll principles and practices, payroll tax regulations, GAAP documentation requirements for payroll accounting, wage and hour Jaws, wage attachment rules and other federal and state regulatory requirements for public university environment.
• Thorough understanding federal, state and local payroll tax laws, withholding and deposit rules, filing requirements and unemployment insurance laws.
• Ability to develop and follow accepted internal audit procedures and establish accountability measures for payroll function.
• Demonstrated knowledge of common Human Resources Information Systems, preferably PeopleSoft
• Demonstrated knowledge and thorough understanding of state employee payroll and employment history database, preferably State Controller's pay system (PIMS) and with the CSU's payroll reporting system (CIRS).

3. List machines, tools, equipment, and motor vehicles used in the performance of the duties
• Standard office and communication equipment.
4. List unique working conditions
• Occasional overnight travel.
5. Other Employment Requirements
The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. Limited Reporter

This position is a "designated position" in the California State University's Conflict of Interest Code. The incumbent in this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. This position is required to file the Form 700 under disclosure category: 2
(ref. CSU COI Designated Positions List)

This position is subject to a background check including, but not limited to, employment verification, education verification, reference checks and criminal record checks. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.

Must participate in required campus trainings including, but not limited to, CSU's Sexual Misconduct Prevention training; Information Security Awareness Training; and CSU's Discrimination Harassment Prevention Program for Supervisors.

Closing Date/Time: Open until filled

Job Address

San Marcos, California 92096 United States View Map