Undergraduate Programs Advisor (Student Services Professional II) (505018)

  • San Diego State University
  • San Diego, California
  • Sep 17, 2021
Full Time Education and Training

Job Description


Position Summary

The College of Education prepares skilled personnel for positions in teaching, administration, counseling, and other roles in Pre-K-12 schools, community colleges/ postsecondary education, public agencies, child care settings, community agencies, and the entrepreneurial sector. We serve urban, suburban, and rural communities richly diverse in culture, language, and ability/disability through partnerships designed to improve life outcomes of children, youth, adults, and their families. The College has one school, the School of Teacher Education, and six departments-Administration, Rehabilitation, and Postsecondary Education; Child and Family Development; Counseling and School Psychology; Dual Language & English Learner Education; Educational Leadership; and Special Education. There are 80 tenured/tenure-track faculty, more than 250 lecturers, and 34 full-time staff. We serve over 2,300 full-time equivalent undergraduate, post-baccalaureate, master's, and doctoral students on the state side. College programs are accredited by national accrediting organizations in teacher education, school psychology, marriage and family therapy, and rehabilitation counseling. All programs providing credentials for school professionals are accredited by the California Commission on Teacher Credentialing. The Office for Student Success (OSS) serves as the College's "one-stop shop" for marketing, recruitment, advising on education and related positions, financial aid, and credential admissions, advising and evaluation.

Under supervision of the Director of the Office for Student Success, Undergraduate Programs Advisor provides accessible, consistent, and current advising services to undergraduate students in the Child & Family Development and Liberal Studies programs, including the ITEP options. Primary responsibilities include: 1) create a supportive and caring advising environment, 2) evaluate students' records toward undergraduate degree requirements, 3) conduct proactive advising outreach to advise and counsel students on their individual academic success plan, and 4) review student file data in SDSU Navigate (EAB) and degree evaluations to monitor progress.

For more information regarding the College of Education Office of Student Success, click here.

This is a full time (1.0 time-base) benefits eligible, permanent (probationary) position. This position is designated exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are on campus, Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs including occasional evenings and weekends.

Education and Experience

Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown below may be substituted for the required education on a year-for-year basis.

Possession of the required knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A Master's degree in a job-related field may be substituted for one year of professional experience.

Preferred Qualifications
  • Masters degree (either completed or in-progress), preferably in a subject or subjects appropriate for CFD, Liberal Studies, or in Education with a specialization in student affairs/student services or other related field.
  • Breadth of background in at least one of the undergraduate subject areas - literature, history, math, science, visual and performing arts, or child development and a willingness to read and learn about the others.
  • Undergraduate advising experience and knowledge of student information management systems, relational databases, and online systems such as CalState Apply.

Specialized Skills
  • Self-motivated: Able to establish work priorities and complete projects independently and to create good will and solve problems via tactful collaboration.
  • Detail oriented: Able to read and interpret transcripts and complex credentialing standards, and to maintain accurate advising sheets and other records for students.
  • Knowledge: Understands CSU and SDSU general education and other graduation requirements and other university policies and procedures.
  • Communication: Strong writing and public speaking skills. Ability to organize and present ideas concisely and effectively in writing and in public speaking venues or one-on-one advising situations.
  • Creativity: Able to think critically and propose creative solutions to problems, changes in policy, and new curriculum ideas.
  • Interpersonal and Problem Solving Skills: Able to listen carefully and respond thoughtfully, perceptively, and with compassion; ability to handle effectively a broad range of interpersonal contacts, including those at a higher level and those sensitive in nature. Ability to assess and respond to issues effectively and professionally in working with faculty, staff, administrators, and students.

Compensation and Benefits

Starting salary upon appointment not expected to exceed $4,304 per month. CSU Classification Salary Range: $4,304 - $6,120 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department's fiscal resources.

San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here.

Supplemental Information

Initial review of the required application materials, including cover letters and resumes, will begin on September 30, 2021. To receive full consideration, apply by September 29, 2021. The position will remain open until filled.

The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act.

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.

SDSU is a smoke-free campus. For more information, please click here.

SDSU is an equal opportunity employer and does not discriminate against persons on the basis of race, religion, national origin, sexual orientation, gender, gender identity and expression, marital status, age, disability, pregnancy, medical condition, or covered veteran status.

Applicants with disabilities and applicants who require assistance completing an application may contact Employment Services at employ@sdsu.edu .

Closing Date/Time: Open until filled

Job Address

San Diego, California 92182 United States View Map