Administrative Support Coordinator II (504777)

  • San Diego State University
  • San Diego, California
  • Sep 09, 2021
Full Time Administration and Management Clerical and Administrative Support

Job Description


Position Summary

Under the general direction of the Assistant Director of Graduate Admissions, the Administrative Support Coordinator II will determine admission eligibility for graduate, post-baccalaureate and certificate applicants through records evaluation and communication with applicants, faculty and other institutions as appropriate. The incumbent will also be responsible for handling complex admission processing duties such as reconciling fatal application errors, determine residency classification and reviewing admission-processing reports on a daily basis to assist the Assistant Director with reconciling application processing errors and identifying workflow issues.

The incumbent must have a comprehensive knowledge of the policies and procedures as defined by Title V, the CSU Chancellor's Office and the SDSU Graduate Council to process and route applications for review to the academic departments and Graduate Division. The incumbent must also have comprehensive knowledge or the ability to gain such knowledge, of CSU and University regulations, policies and procedures for determining residency status for graduate applicants. Independent judgement and problem solving skills are required to review unit processes and identify deviations from policies and procedures.

For more information regarding Enrollment Services, click here.

This is a full-time (1.0 time-base), benefits eligible, permanent (probationary) position. This position is designated non-exempt under FLSA and is eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.

Education and Experience

Entry to this classification requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Some positions may require a knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite.

These entry qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience.

Preferred Qualifications
  • Prior experience working in a university admissions office
  • Experience analyzing data to determine eligibility for services and/or benefits.
  • Prior experience determining residency for tuition purposes

Specialized Skills
  • Previous experience in a university setting in admissions, advising, evaluations or other student service related office.

Compensation and Benefits

Starting salary upon appointment not expected to exceed $3,826 per month. CSU Classification Salary Range: $3,352 - $5,639 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department's fiscal resources.

San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here.

Supplemental Information

Initial review of the required application materials, including cover letters and resumes, will begin on September 23, 2021. To receive full consideration, apply by September 22, 2021. The position will remain open until filled.

The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act.

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.

SDSU is a smoke-free campus. For more information, please click here.

SDSU is an equal opportunity employer and does not discriminate against persons on the basis of race, religion, national origin, sexual orientation, gender, gender identity and expression, marital status, age, disability, pregnancy, medical condition, or covered veteran status.

Applicants with disabilities and applicants who require assistance completing an application may contact Meracle Cothron at or 619-594-1139.

Closing Date/Time: Open until filled

Job Address

San Diego, California 92182 United States View Map