Student Conduct Specialist, Dean of Students Office (2021-1746)

  • Cal State University (CSU) San Marcos
  • San Marcos, California
  • Sep 28, 2021
Full Time Education and Training

Job Description

Under the direction of the Associate Director of Student Conduct and Ethical Development, the Student Conduct Specialist (SCS) will serve as a Student Conduct Administrator in the Dean of Students Office. In conjunction with the Associate Director of Student Conduct, the Student Conduct Specialist will hold responsibility for the implementation of the campus' ethical student development program, maintaining compliance under CSU Student Conduct Executive Orders and serve as a Student Conduct Administrator for the University. The SCS assists in the student conduct process at CSUSM by administering student conduct cases and investigations, all while upholding and adhering to the applicable CSU Systemwide Executive Orders, Title V, State, Federal and Local Laws. The Student Conduct Specialist will primarily address alleged violations of policies related to COVID mitigation measures (testing, vaccinations, off-campus gatherings, and other campus, state, and CDC guidance). The SCS will also support the increased academic honesty cases due to the increase of virtual courses resulting from COVID-19. In addition, the SCS will create and provide developmental, educational and informational presentations, trainings and workshops for students, families, faculty and community members, and assist with the programs and services offered by the Dean of Students Office upon request. The Student Conduct Specialist will also provide general retention counseling and guidance for students on a variety of academic and personal issues. The SCS works collaboratively with functional areas within the Dean of Students Office, departments across CSUSM divisions, other CSU and County of San Diego campuses, and community partners to cultivate a campus environment that promotes safety, fairness, equity, and encourages engagement in civil discourse.

1. Student Conduct & Ethical Development (COVID related) 70%
2. Program and Resource Development (COVID mitigation) 25%
3. University Committees (related to COVID mitigation and enforcement) 5%


1. Student Conduct and Ethical Development
a. Interpret CSU EO 1098 (or successor) and Title 5 Education Code Section 41301.
b. Clearly communicate conduct issues to students verbally and in writing during conversations, meetings and follow-up correspondence.
c. Conduct unbiased investigations to gather and carefully evaluate evidence.
d. Carry out a conduct process which ensures students' due process and confidentiality following procedures as outlined in pertinent CSU Executive Orders and Title 5 of the Education Code Section 41301.
e. Develop fair, consistent and appropriate sanctions for violations of the standards for student conduct, CSUSM & CSU Systemwide COVID-19 Safety and Mitigation Measures and Directives.
f. Maintain collaborative relationships with faculty, students and other University personnel.
g. Meet with students at different stages of the student conduct process while leading with a CARE-centered approach to provide resources, information and support as appropriate.
h. Assess student needs and provide referrals to other University offices.
i. Discuss ethical development and decision-making with students and their Advisor (when applicable) during conversations relating to violations of the student code of conduct. Provide clarity on university policies, state/federal/local law(s) and/or CSUSM and CSU Systemwide COVID-19 Safety and Mitigation Measures and Directives as appropriate.
j. Advise staff, faculty and administrators on student conduct issues and processes; especially relating to COVID-19 Safety and Mitigation Policies.
k. Assist in seeking resolutions to difficulties presented by students, staff, faculty and administrators.
l. Provide guidance to students on a wide variety of University-related issues with a focus on CSUSM and CSU Systemwide COVID-19 Safety and Mitigation Measures and Directives.
m. Utilize secure student conduct database (Maxient) to maintain and update student records and ensure all student conduct COVID-19-related communication and reporting templates are updated.
n. Participate in the training of campus Hearing Officers.
o. Assist in supporting the Graduate Assistant position for Student Conduct and Ethical Development, such as: day-to-day supervision, programming, conduct-related projects related to CSUSM and CSU Systemwide COVID-19 Safety and Mitigation Measures and Directives, reporting and performance evaluations.
p. Prepare reports summarizing conduct statistics pertaining to CSUSM COVID-19 Safety & Mitigation Measures and Directives including analysis of trends and recommendations for improvement as appropriate.
q. Manage student eligibility checks for various programs and organizations across campus based on applications for respective groups.
r. Maintain necessary confidential records as documentation of the student conduct process. Knowledge and application of redaction processes adherent to FERPA guidelines and PRA requests.
s. Report Clery-reportable offenses and documentation to campus Clery team adhering to Federal Clery Law and Department of Education (DOE) and Office of Civil Rights (OCR) expectations and requirements.
t. Meet regularly with the Director for Student Conduct, Associate/Dean of Students, Director and Associate Director of Residential Education, and/or the Student Equity and Compliance Managers; especially campus partners working with CSUSM & CSU Systemwide COVID-19 Safety and Mitigation Measures and Directives to coordinate student conduct processes.
u. Provide clear direction to office staff in handling confidential files and preparing follow-up correspondence.
v. Attend monthly meetings of CSU Student Conduct Administrators (CSU SCA's); participate in planning committees and facilitate meetings/discussions. Assist in keeping appropriate documentation, resources, training and recommendations to serve the CSU system, CSU SCA's, San Diego Student Conduct Officers (SD SCO's) and appropriate stakeholders.

2. Program, Outreach, and Resource Development
a. General support to develop, update, maintain, and distribute student conduct-related documents, templates, communications, and resources regarding CSUSM and CSU Systemwide COVID-19 Safety and Mitigation Measures and Directives and policies to the CSUSM community.
b. Advise staff, faculty and administrators on student conduct issues related to CSUSM and CSU Systemwide COVID-19 Safety and Mitigation Measures, Directives and Policies.
c. Assist in the development and presentation of sessions, trainings and workshops to students, staff, families, faculty and community members as appropriate. Topics such as Orientation to the University, student ethical decision-making and the conduct process, expectations of students relating to CSUSM & CSU Systemwide COVID-19 Safety and Mitigation Measures, Directives and Policies during their time at CSUSM.
d. Review and revise information to be published/posted in documents and on corresponding CSUSM network platforms (e.g. catalog, websites, and student handbook) relating to CSUSM and CSU Systemwide COVID-19 Safety and Mitigation Measures, Directives and Policies.
e. Assist in trainings and workshops across CSUSM divisions, including the Faculty Center, Faculty/Staff Associations, Student Organizations, College Departments, and more.
f. Serve as a resource to the campus community on various student development issues and conduct concerns related to CSUSM & CSU Systemwide COVID-19 Safety & Mitigation Measures, Directives and Policies.
g. Assess student needs and provide referrals to other University offices and services. Provide accurate information to students on University policies and procedures.

3. University Committees
a. Serve on various University committees as assigned with an emphasis on committees related to CSUSM and CSU Systemwide COVID-19 Safety and Mitigation Measures

a. None


List education and experience required.
a. Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of 2 years of experience in professional student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master's degree in a job-related field may be substituted for one-year of the professional experience.
b. Education: Equivalent to graduation from a 4-year college or university in one of the behavioral sciences, public or business administration, or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis.

c. Must possess a valid California driver's license and automobile insurance; a California State University defensive driving course must be passed upon acceptance of the position.

a. Prior knowledge of or experience working with student conduct
b. Experience working with students using a student development and equity lens
c. Experience in an academic setting
d. Knowledge of CSU policies
e. Knowledge and use of Maxient or similar Confidential Student Record-Keeping Program.

List knowledge, skills, and abilities required for this position.
a. Ability to demonstrate an awareness and appreciation of the cultural diversity of the University community and establish and maintain cooperative and effective relations with University employees, students and the public.
b. Demonstrate computer competency (word-processing, database, spreadsheet, electronic mail, internet and web applications in a PC windows environment)
c. Thorough knowledge of the policies, procedures and practices of the student conduct process.
d. Working knowledge of state and federal laws that apply to student conduct administration.
e. Demonstrated knowledge of the policies, practices and activities of student services programs.
f. General knowledge of the principles, problems and methods of public administration, including organizational and personnel.
g. Demonstrated ability to carry out complex assignments without detailed instructions.
h. Experience advising students individually or in groups on varied and complex matters.
i. Demonstrated ability to determine appropriate courses of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature.
j. Demonstrated ability to reason logically and analyze and solve organizational and operating problems of one or several program areas.
k. Demonstrated ability to plan, coordinate and initiate actions necessary to implement administrative or group decisions or recommendations.
l. Demonstrated ability to analyze and define complex organizational policy, or procedural problems; collect and evaluate data, draw valid conclusions and project consequences of various alternative courses of action.
m. Demonstrated ability to establish and maintain effective, cooperative and harmonious working relationships in circumstances which involved denial of request or the necessity to persuade others to accept a different point of view.
n. Demonstrated ability to maintain confidentiality due to the nature of interactions with students and corresponding documentation related to student conduct.
o. Working knowledge of the basic principles, practices and major trends in working with changing University populations.

p. Ability to interpret and clearly communicate to the University community on several policies (e.g. Title 5, ED Code 41301, EO 1098 (or successor), Jeanne Clery Act, FERPA, CSUSM & CSU Systemwide COVID-19 Safety and Mitigation Measures, Directives and Policies).
q. Demonstrated ability to exercise independent judgment and make decisions in a setting where precedents may not exist.
r. Strong interpersonal skills and the ability to work with a diverse population
s. Strong organizational skills to coordinate multiple projects
t. Demonstrated knowledge of research and interviewing techniques
u. Demonstrated working knowledge of the principles of individual and group behavior
v. Demonstrated ability to communicate effectively in front of groups for presentations
w. Demonstrated ability to work independently

List machines, tools, equipment, and motor vehicles used in the performance of the duties:
a. Standard office equipment

Unique working conditions
a. Constant virtual interactions with students, faculty, and colleagues at multiple levels within the university structure
b. Daily phone and computer use in a fast-paced environment

Other Employment Requirements
a. This position is subject to a background check including, but not limited to, employment verification, education verification, reference checks and criminal record checks. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.

a. Must participate in required campus trainings including, but not limited to, Information Security Awareness Training and CSU's Sexual Misconduct Prevention Program.

Closing Date/Time: Open until filled

Job Address

San Marcos, California 92096 United States View Map