Hayward Promise Neighborhood/Community Counseling Clinic Coordinator - Administrative Analyst/Specialist Exempt I (Temporary thr (504389)

  • Cal State University (CSU) East Bay
  • Hayward, California
  • Sep 28, 2021
Full Time Administrative Analysis and Research Clerical and Administrative Support Human and Social Services Public Health

Job Description


Salary and Benefits

The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $3,897.00/month to $5,000.00/month.

Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 13 paid holidays, one personal holiday and tuition fee waiver.

For more information on the benefits program, please visit https://www.csueastbay.edu/hr/benefits/index.html

About Cal State East Bay

Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). With an enrollment over 15,800 students, Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability.

About the Position

Under the direction of Educational Psychology's Community Counseling Clinic's (CCC) Co Directors, the Outreach Coordinator will conduct outreach to Hayward Promise Neighborhood community members, schools, and agencies. In addition, he/she will assist in the day-to-day operations of the clinic.

1. The Hayward Promise Neighborhood (HPN) Outreach Coordinator will conduct outreach and coordinate efforts with the campus, HPN schools, and agencies to systematize the Educational Psychology's Community Counseling Clinic's School Counseling/Marriage and Family Therapy (MFT) and School Psychology/Marriage and Family Therapy (MFT) trainees' mental health counseling responsiveness to community members, provide on-campus presentations and initial screenings, and assist in data collection and reports relating to the goals of the program. The Outreach Coordinator will coordinate trainings, presentations, wellness events, and prevention projects for HPN students and their families.

2. The Outreach Coordinator will assist the Community Counseling Clinic (CCC) in the daily operations, such as consulting with trainees, providing trainings, scheduling, attending advisory meetings, preparing reports, updating clinical forms and handbook.


Hayward Promise Neighborhood (HPN)

Lead recruitment of Hayward Promise Neighborhood (HPN) children and families, which may include but is not limited to, coordinating and attending HPN and community events with CSUEB, HUSD, and City of Hayward; disseminate brochures and handouts; collaborate with campus-wide student organizations and the community-at-large to make parents and children aware of the resources available. Meet with parents and families to present information about the services offered by HPN. Train and coordinate CCC student assistants to support outreach events in the community.

Develop collaborative relationships and meet with HPN school administrators and/or school counselors to provide presentations and information about HPN (schools include: Tennyson High, Cesar Chavez Middle, Glassbrook Elementary, Ruus Elementary, and Tyrrell Elementary). (Meetings are normally once per quarter, per school).

Attend off-site meetings to provide insights about HPN services and offer counseling services for trainees, which may include but not limited to HPN school's weekly COST meetings, Cradle to Career and Early Network Learning meetings. These are HPN initiatives to support early academic development, secondary transitions, and career development.

Organize and coordinate outreach events at the HPN Schools and agencies to promote the Community Counseling Clinic (CCC). Agencies may Include but not limited to Hayward Unified School District (HUSD), First Five Alameda County (First 5), City of Hayward (COH), etc.

Develop and lead the data collection and reporting process (e.g., documenting the number of clients served, the number of schools staff attended, the number of counselor interns placed at HPN schools, the number of hours counselor interns worked at the schools, the number of students the counselor interns served, track the progress of HPN clients, etc.). Prepare quarterly HPN report that summarizes the data and make program adjustments as needed

Community Counseling Clinic (CCC)

Organize, coordinate, and collaborate in clinic programs such as mental wellness workshops and/or STEP (Systematic Training for Effective Parenting) training, an 8-week parenting class via zoom or in person, co-taught by student trainees. (Must be present at all classes).

Coordinate day-to-day operations with the Co-Director of the CCC, which includes editing the CCC Handbook, updating clinical forms, scheduling work hours, training student assistants/work study for desk duty each Fall semester, and providing clinical consultation to counselor trainees, as well as CCC Federal work study students.

Coordinate social marketing campaign aimed at specific HPN/CCC grant deliverables.

Assist Co-Director in assessing children and family needs, recommend program priorities and goals and develop clinical plans to achieve those goals.

Participate in monthly CCC Advisory Council meetings to brief and discuss day-to-day operations progress and to problem-solve operation challenges that may arise.

Assist with preparing the CCC Annual Reporting results for the CCC Advisory Council. Data assessments include confidential and culturally sensitive information and data outcomes.

Assist Co-Director with outreach programs by collaborating with the community, campus organizations. Coordinate outreach activities through workshops, presentations, on and off-site wellness events, and prevention projects.

Order office supplies and maintain inventory.

Submit University service desk tickets.

Submit orders to duplicating services for brochures, fliers, forms, etc.

Coordinate with IT to ensure information on the CCC website is up to date.

Monitor client-related data entry, filing and light bookkeeping completed by Student Assistants.

Opportunity for supervised collection of MFT hours with CCC clients (hours and caseload pending agreement with supervisor)

Minimum Qualifications

Requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs.

Preferred Skills and Knowledge
  • Masters in Counseling or related field (or in the process of obtaining), professional license or credential such as Associate Marriage and Family Therapist (AMFT), Licensed Clinical Professional Counselor (LPCC), Pupil Personnel Services (PPS) or Licensed Clinical Social Worker with ability to consult (under supervision of CCC faculty and clinical supervisors) with CCC trainees regarding cases.
  • Strong Interpersonal skills
  • Apply sound judgment, discretion, confidentiality and initiative in performing tasks and representing HPNs.
  • Recognize when information is appropriate for public distribution and when it needs to be kept confidential.
  • Knowledge of Board of Behavioral Sciences (BBS), Health Insurance Portability and Accountability Act (HIPPA), and Family Educational Rights and Privacy Act (FERPA) requirements.
  • Ability to maintain a professional demeanor at all times and display strong campus, schools, and community relationship skills in representing Educational Psychology's Community Counseling Clinic (CCC).
  • Ability to work in a confidential environment, maintain client confidentiality, and work within legal and ethical guidelines.
  • Excellent written, oral, and presentation skills.
  • Strong computer/technology skills (Excel, PowerPoint, etc.)
  • Excellent interpersonal skills in a multicultural environment, with emphasis on social justice and human rights.
  • Ability to use statistical analysis software for data analysis and online surveys.
  • Strong organizational skills and detail oriented.
  • Ability to work irregular hours, including some evenings, weekends, and off-campus.
  • Ability to calmly respond to crisis situations
  • Maintain professional boundaries with CCC clients, trainees, and student assistants.
  • Ability to consult with Clinical Supervisors as needed.
  • Ability to share constructive ideas for the improvement of the CCC.

Condition(s) of Employment

Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position.

All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department.

EEO Statement

As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body.

Other Information

All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website at http://www.csueastbay.edu/smokeandtobaccofree/

In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available at: http://www.csueastbay.edu/upd/safety-and-security-reports.html


Cal State East Bay is not a sponsoring agency for Staff or Management positions.

Mandated Reporter

The incumbent in this position may be considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and will be required to comply with requirements set forth in the CSU Executive Order 1083 as a condition of employment.

CSU Vaccination Policy

CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat. com/policy/9779821/latest/ and questions may be sent to hr@csueastbay.edu.

Closing Date/Time: Open until filled

Job Address

Hayward, California 94542 United States View Map