Military Outreach Specialist (504144)

  • San Diego State University
  • San Diego, California
  • Sep 28, 2021
Full Time Human and Social Services

Job Description


Position Summary

The SDSU Military Veterans Program (MVP) is the California State University (CSU) system's flagship veteran's resource center and the first of its kind in the system. The MVP is a component within Student Affairs and Campus Diversity which directs, manages, and provides services for all aspects of the veteran, active duty, reserve, and dependent programs for San Diego State University undergraduate and graduate students. The MVP manages all veteran and military-connected support services and events for the campus and serves as the primary SDSU liaison for Department of Veterans Affairs (VA), Department of Defense (DoD), California Department of Veterans Affairs (Cal Vet), and other agencies.

Under the direct supervision of the Director, Military and Veterans Program, the primary duties of the Military Outreach Specialist (Student Services Professional III) will encompass complex outreach activities and comprehensive communications, advisement, and guidance to a highly visible student group - service members, military family members, and veterans - to assist in the pursuit of a college education. Additionally, the Specialist will use sound individual judgement and professionalism in recognizing, seeking, coordinating, establishing, and maintaining communication networks across organizational lines with appropriate institutions and representatives in order to educate, communicate, advise, and guide constituencies about education opportunities available to them, means of access, available resources and support structures, and other needs as recognized by the employee. The Specialist will continuously act as an ambassador for the MVP, SDSU, and the CSU.

The objectives of the Military Outreach Specialist will include seamless professional coordination with scheduling, organizing, and coordinating higher education outreach events at local military bases, community colleges, and other appropriate venues. Additionally, the Specialist will be responsible for timely responses via email, phone, and virtual communications to service members, military family members, and veterans' inquiries about SDSU and higher education in general while handling and keeping safe all sensitive information.

The work in this position is performed independently with minimal guidance from the MVP Director. A high level of professionalism, initiative, creativity, sound judgment, accuracy, and attention to detail are vital to keeping the university and the students in compliance with state and federal regulations as well as SDSU and CSU policies. The Military Outreach Specialist will be expected to brief university leadership as appropriate, displaying high levels of tact, confidence, and expertise to achieve the desired outcomes.

For more information regarding the Veterans Center, click here.

This is a full-time (1.0 time-base) benefits-eligible, temporary position expected to end on or before 6/30/22 with the possibility of reappointment. This position is designated exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.

Education and Experience

Education: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper-division or graduate coursework in counseling techniques, interviewing, and conflict resolution where such are job-related.

Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required.

A master's degree in Education, Educational Psychology, or other master's degree with emphasis in learning theory and/or academic field or a directly related field may be substituted for one year of experience. A doctorate and the appropriate internship or training in a tutoring/learning organization may be substituted for the three years of experience for positions with major responsibility for professional career or personal counseling.

License and Certification
  • Valid California Driver's License

Preferred Qualifications
  • Master's Degree in social sciences, education, leadership, counseling, or relevant field relevant
  • 4 years of service in one of the military branches of the Department of Defense or Department of Homeland Security in a demonstrated leadership capacity.
  • Experience in higher education outreach programming at SDSU or another CSU campus
  • Understanding of CSU and SDSU regulations and policies
  • Robust knowledge of state and federal military and veteran education benefits and related programs
  • Demonstrated experience working with students in higher education
  • Experienced public speaker and presenter
  • Understanding of research methodologies, organizational systems, and group dynamics
  • Strong understanding of common transitional stressors experienced by military-affiliated students
  • Demonstrated experience developing, implementing, and improving new and existing programs through initiative, innovation, and collaboration
  • Ability to travel overnight to conferences or events relating to the military and veteran community, higher education outreach, and community engagement

Compensation and Benefits

Starting salary upon appointment is not expected to exceed $4,691 per month. CSU Classification Salary Range: $4,691 - $6,683 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department's fiscal resources.

San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here.

Supplemental Information

Initial review of the required application materials, including cover letters and resumes, will begin on September 1, 2021. To receive full consideration, apply by August 31, 2021. The position will remain open until filled.

The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act.

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.

SDSU is a smoke-free campus. For more information, please click here.

SDSU is an equal opportunity employer and does not discriminate against persons on the basis of race, religion, national origin, sexual orientation, gender, gender identity and expression, marital status, age, disability, pregnancy, medical condition, or covered veteran status.

Applicants with disabilities and applicants who require assistance completing an application may contact Jasleen Aguilar at or 619-594-9392.

Closing Date/Time: Open until filled

Job Address

San Diego, California 92182 United States View Map