Projects and Program Analyst (503840)

  • Cal State University (CSU) San Jose
  • San Jose, California
  • Sep 28, 2021
Full Time Project Management

Job Description


Job Summary

Reporting to the Vice Provost for Academic Innovation and Online Initiatives under limited supervision, the Projects and Program Analyst organizes and performs a variety of complex administrative duties in direct support of the Vice Provost and initiatives to expand access to SJSU through fully online and hybrid programs in the Office of the Provost. The Analyst provides administrative and analytical support as well as oversees special projects from conception to completion and must be able to work under pressure at times to handle a wide variety of activities and confidential matters with discretion, maintain a realistic balance among multiple priorities, and routinely interface with a wide variety of stakeholders. The Analyst is responsible for maintaining the budget and serves as the primary contact for the Vice Provost.

Key Responsibilities
  • Supports departments and colleges on the procedures to create and track proposals for online, hybrid, and/or credential programs
  • Works with departments and colleges to generate program budget projections
  • Facilitates and/or provides program-specific, budget-related mentoring and training for department and colleges
  • Collaborates with departments, colleges, and other units to monitor and improve admissions and enrollment processes
  • Works in conjunction with Strategic Communications and Marketing to plan and develop marketing, promotional, and publicity strategies and events, including updating marketing information (e.g., website and print)
  • Strategically develops the scope of work for any given project and integrate goals and deliverables with corresponding metrics for analysis and/or assessment
  • Assists with the development and maintenance of project documentation, including but not limited to timeline, project scope, budgets, process mapping, and workflow design
  • Interprets project and organizational dependencies to prepare for the impact of the project directly to and across various functions of the unit
  • Conducts ongoing analysis and research to maintain the validity of a project's progress

Knowledge, Skills & Abilities
  • Excellent project management and collaboration skills.
  • Ability to effectively present ideas and concepts in written or presentation format.
  • Excellent written and oral communication skills.
  • Excellent interpersonal skills to work effectively with diverse constituents
  • Critical thinking and problem-solving skills.
  • Ability to investigate and analyze problems having broad administrative impact.
  • Ability to perform accurately in a detail-oriented environment.
  • Ability to handle multiple work priorities, organize and plan work and projects.
  • Demonstrated consultative skills in working with internal and external constituent groups.
  • Ability to research, develop, and adapt resources that create timely and efficient workflow.
  • Ability to investigate and analyze problems having broad administrative impact.
  • Ability to anticipate problems, develop solutions, and address them proactively.
  • Ability to train others on new skills and procedures and provide lead work direction.
  • Excellent customer service, networking, and public relations skills.

Required Qualifications
  • A bachelor's degree and/or equivalent training
  • Four years of administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs

Preferred Qualifications
  • Five or more years of progressively more responsible administrative work involving study, analysis, and/or evaluation leading to the development or improvement of policies, procedures, practices, or programs
  • Experience with project management and/or program development (e.g., planning, budgeting, process management, scheduling/task management, documentation development, etc.)
  • Experience with budget projection and analysis
  • Experience working effectively and diplomatically with all levels of cross functional teams
  • Experience preparing and delivering presentations (e.g., project planning; data presentation; marketing/design, etc.)
  • Excellent written communication skills
  • Experience working in a University setting


Classification: Administrative Analyst/Specialist - Exempt II
Anticipated Hiring Range: $5,580/month - $6,250/month
Salary Range: $4,693/month - $8,489/month

San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary.

Application Procedure

Click Apply Now to complete the SJSU Online Employment Application and attach the following documents:
  • Resume
  • Letter of Interest

All applicants must apply within the specified application period: August 12, 2021 through August 29, 2021. This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.

Contact Information

University Personnel

Additional Information

Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.

The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.


All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Equal Employment Statement

San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus).

Closing Date/Time: Open until filled

Job Address

San Jose, California United States View Map